Convenient method to send a gift card to loved ones who are long distance. The fees are a bit steep, as the gift card was for $75, but the final total was over $90. Perhaps this is the price we pay fo... See more
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Giftly is a way to send a monetary gift with a personalized spending suggestion. The funds associated with this purchase will be sent directly to the recipient when they redeem their gift, giving them flexibility to use their gift how they want. Giftly offers a 100% satisfaction guarantee and our customer service team is more than happy to assist with any questions or issues about your order. Please contact us directly at support@giftly.com with specific information about your gift and we will get back to you within 24 hours.
Contact info
PO Box 7775 #51609, 94105, San Francisco, United States
- (800) 566-9669
- support@giftly.com
- giftly.com
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The gift arrived on time and the person…
The gift arrived on time and the person who received it was much surprised and thankful.
I had a Very Good Giftly Shopping Day!!
I had a Very Good Giftly Shopping Experience!!! Giftly's Website was Easily Navigated. I had Multiple choices of Mother's Day Card!! The check out process went smoothly, and the card that I chose was Delivered on Time!!
I had to make a late change on email…
I had to make a late change on email address, and giftly was still able to make it right.
Very easy to use
My credit card was compromised soon…
My credit card was compromised soon after using giftly. Not sure it was your intention but don't trust your company anymore. Had a bad experience at Christmas with late deliveries
The delivery was smooth but your…
The delivery was smooth but your website was very clunky on the ordering side. The search engine was less responsive than the last time.
Great way to order gift cards
I don't live close to a Central Market, but wanted to gift a family with one of their cards. It was such a smooth transaction, and I even received a thank you email from to family!
Problem not corrected
I accidentally made two, $200 purchases for one person for a total of $400. I only wanted one $200 gift. I e mailed customer support immediately and also called and left a detailed message. I’ve not seen that it has been corrected.
New options for gift card delivery
After receiving a gift card from this site, I decided to give it a try myself. It is easy to manage with a wide selection of gift open ended options allowing the recipient to decide how to use it. Very user friendly platform. Definitely recommend.
Ease of use and customizable
A lot of room for customizing the gift card with being able to search images for the backgrounds and then having an overlay design. UI was very intuitive and smooth navigation
Birthday card review
Easy a cess to site. Lots of choices for birthday cards
Only downside was a card to my son-in-law that never was sent. I went back a day later and ordered one which was received
delivered right on time.
I bought a E-gift card I thought I…
I bought a E-gift card I thought I would receive right away but now it says 1-2 days, day 3 still no gift card reached out no one responds no live person to talk to this website seems like a scam and the option to cancel doesn’t work stay away from this website
It was incredible!
It was incredible!! My aunt couldn’t find the gift card and I was able to cancel the lost one and purchase a new one at no additional cost to me. It was so easy!! Thank you so much!!
Perfect Service!!
First time using Giftly...it was great!! Delivered on time and recipient loved it!!
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