Giftbox Boutique Reviews 

14,292
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,971 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally beautiful packaging, the diverse and delicious product selection, and the wonderfully smooth online ordering process. Many people note that great care is put into every custom gift box, making it exceptionally simple to send memorable presents for various special occasions. Reviewers often point out that the shipping service is reliable and fast, even when sending items across different regions. However, some people mentioned issues with delivery timing, noting that parcels occasionally arrived a few days later than expected or missed specific requested dates.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that items arrive promptly, look modern, and feature... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising prompt and timely arrivals that make... See more

Order

People report positive experiences with order, highlighting the website as very easy to navigate and simple... See more

Service

Customers consistently note positive experiences with service, frequently praising prompt delivery and... See more

Quality

Reviewers express strong satisfaction regarding quality, frequently praising the beautiful modern... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the Snack Attack along with the Chocolate Bundle add-on for my mum's birthday and I couldn't be happier with the service. The gift arrived right on time, which made coordinating her special... See more

Company replied

Rated 5 out of 5 stars

Giftbox Boutique put together an amazing gluten free giftbox which was well received. It brought so much joy… even the packaging around the beautifully packaged gift box was delightful to the receiver... See more

Company replied

Rated 5 out of 5 stars

Giftbox Boutique's website was easy to use and provided some nice swap-outs/upgrades for the wine, along with other packaging choices. The Giftbox was delivered promptly and the recipient loved it. We... See more

Company replied

Rated 5 out of 5 stars

The online ordering is easy to use. You can add a message, pick a card, ribbon, box and if you wish to add a beverage that option is there as well. I have used Giftbox Boutique a few times and the fee... See more

Company replied


Company details

  1. #1 of 2 best companies in Corporate Gift Supplier
  2. #1 of 3 best companies in Candy Store
  3. #1 of 3 best companies in Confectionery
  4. #1 of 3 best companies in Food Products Supplier
  5. #1 of 3 best companies in Gift Basket Store
  6. #1 of 1 best companies in Wine Store

Written by the company

Giftbox Boutique offer a range of gift baskets & hampers, sure to make a real impression. Our award-winning gifts are stunningly presented and delivered to their door!

Giftbox Boutique

Written by the company

Happiness Delivered
Giftbox Boutique offers modern gift baskets for all occasions. Thoughtful, affordable gifts we call everyday luxury. From our stylish packaging, to the unforgettable goodies within - we take care of every detail so you don't have to.

Great Service and Speedy Delivery!

Packed in a matte black gift box with a beautiful ribbon.

A memorable gift should start from the outside, setting the scene for all the goodness within! From the packaging and presentation, to the products inside, we believe a gift should evoke a happy-dance from your recipient.

Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(14,292)

1,973 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything was as described really…

Everything was as described really enjoyed the gift the wine was also a good wine and even a full size bottle it was delivered with care

2 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thanks so much for your lovely review. We’re glad everything was as described and that you enjoyed the gift. It’s great to hear you were happy with the wine and that everything arrived safely and with care.

Thanks again for choosing Giftbox Boutique.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Service

Turn around time from date the order was placed to delivered was exceptional!

1 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear you were impressed with how quickly your order was processed and delivered. We always aim to make the gifting process as smooth and efficient as possible.

We really appreciate you choosing Giftbox Boutique and your kind support.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Loved having the choice of selecting my…

Loved having the choice of selecting my gift items. Recipient was really impressed with the package- thank you !

30 August 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear you enjoyed being able to choose the gift items and create something personalized for the recipient. It’s wonderful to know they were so impressed with their gift box.

Thank you again for choosing Giftbox Boutique. We really appreciate your support.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Highly Recommend

Great customer service and quick and efficient delivery.

1 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re so pleased to hear you were happy with our customer service and found the delivery quick and efficient. We really appreciate your kind words and your support.

Kind regards,
Georgia-Ellen

Rated 4 out of 5 stars

Very easy to navigate website to order…

Very easy to navigate website to order and have goods delivered to recipient

1 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear you found our website easy to navigate and the ordering and delivery process straightforward. We really appreciate you choosing Giftbox Boutique and hope the recipient enjoyed their gift.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Looks amazing

Looks amazing. Great quality. Thank you

1 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear you were impressed with the presentation and quality of your gift box. We really appreciate your kind words and are so pleased you chose Giftbox Boutique.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Perfect thanks

1 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear everything was perfect and that you were happy with your gift.

We really appreciate you choosing Giftbox Boutique and your kind support.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Nice range with timely delivery

Nice range with timely delivery. The recipients were very happy to receive this giftbox.

8 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re pleased to hear you enjoyed our range of gift boxes and that your order arrived promptly. It’s wonderful to know the recipients were so happy to receive their gifts.

Thank you again for choosing Giftbox Boutique. We really appreciate your support.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Great find for Fathers Day

Great find for Fathers Day - not too cheesy, good quality and price. Was delivered in time and Dad was happy

31 August 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear you found us for Father’s Day and that you were happy with the quality, price and presentation of the gift. It’s wonderful to know it arrived in time and, most importantly, that Dad was happy with his gift.

Thank you again for choosing Giftbox Boutique. We really appreciate your support.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Perfect Perfection :-)

Perfect, Perfection, what else can I say. My Girl was off injured and not able to do anything; she needed a pick me up and this was the first thought that popped into my mine. Once again, the team hit the mark and exceeded expectations. Highly Recommend. Cheers Team

31 August 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for such a wonderful review. We’re so pleased to hear the gift was the perfect pick-me-up for your girl while she was recovering. It means a lot to know our team could help brighten her day and that the gift exceeded your expectations.

Thank you again for choosing Giftbox Boutique and for your kind words. We really appreciate your support.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Amazing Overall

Super easy process, great selection, fast delivery, happy receivers

8 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re so pleased to hear you found the ordering process easy, enjoyed our selection and were happy with the fast delivery. Most importantly, it’s wonderful to know the recipients loved their gifts.

We really appreciate you choosing Giftbox Boutique and your kind support.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Wonderful service and product

Giftbox Boutique's website was easy to use and provided some nice swap-outs/upgrades for the wine, along with other packaging choices. The Giftbox was delivered promptly and the recipient loved it. We ordered the "In Our Thoughts" box and swapped out the wine and packaging options. It was a very stylish and well put together.

31 August 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear you found our website easy to use and enjoyed being able to customize the “In Our Thoughts” box with the wine and packaging options.

It’s wonderful to know the gift arrived promptly and that the recipient loved it. We’re also so pleased you were happy with the stylish presentation and overall quality of the gift.

Thank you again for choosing Giftbox Boutique. We really appreciate your support.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Quality and convenient

Easy to find a pack that suited and plenty of ability to customise - yes it is pricey but you are paying for that quality in product, presentation and service. Well worth it.

31 August 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your thoughtful review. We’re delighted to hear you found a gift box that suited and enjoyed having the flexibility to customize it. We really appreciate you recognizing the quality of our products, presentation and service, as we put a lot of care into making every gift special.

Thank you again for choosing Giftbox Boutique and for your wonderful support.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

great gift idea

Very fast, professional and well put together, great gift idea

31 August 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear you found our service fast and professional, and that you were happy with how everything was presented. It’s wonderful to know you thought it made for a great gift idea.

We really appreciate you choosing Giftbox Boutique and your kind support.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Great products

Great products, fair pricing, prompt delivery. All round awesome gifting experience.

7 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re really glad you enjoyed the products, found the pricing fair, and that your gift arrived promptly. It’s wonderful to hear you had such a great experience from start to finish.

Thank you for choosing Giftbox Boutique. We really appreciate your support.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Very happy recipients!

7 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re so glad to hear the recipients were happy with their gifts. It’s always lovely to know the gift was well received.

Thank you for choosing Giftbox Boutique. We really appreciate your support.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Great packaging

Great packaging, feels special

27 August 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re so glad you loved the packaging and that the gift felt special. We put a lot of care into how each gift is presented, so it’s lovely to know that came through.

Thank you for choosing Giftbox Boutique. We really appreciate your support.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

The recipient of the gift basket was so…

The recipient of the gift basket was so happy! Communication regarding arrival was great and would definitely buy from this company again. Thankyou

7 September 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re really happy to hear the gift basket was such a hit with the recipient. It’s also great to know you appreciated the communication around the delivery and felt kept in the loop.

Thank you for choosing Giftbox Boutique. We’d love to help you again next time.

Kind regards,
Georgia-Ellen

Rated 5 out of 5 stars

Value for money

Goods comms, delivered quickly and value for money

31 August 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re really glad you were happy with the communication, quick delivery and value for money. It’s great to know everything went smoothly with your order.

Thank you for choosing Giftbox Boutique. We really appreciate your support.

Kind regards,
Georgia-Ellen

Rated 4 out of 5 stars

Overall is great

Overall is great! However, delivery took longer than expected

31 August 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi Alex,

Thanks so much for taking the time to write us a review, we appreciate it. I'm sorry to hear you were expecting delivery early that it arrived. We dispatched this gift on 1 Sept as your order was placed after our same-day dispatch for a 31st Aug dispatch. This then took 3 working days to get to the recipient. Our standard timeframes for a South Island address is 2 - 3 working days.

Thanks again for the review!
Zac.

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