Giftbox Reviews 

17
TrustScore 2.5 out of 5

2.3

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Company details

  1. Gift Shop

Written by the company

It’s simple:Gift Box offers a beautifully curated selection of gifts In a matter of a few clicks your gift gets sent on its way to the lucky recipient


Contact info

2.3

Poor

TrustScore 2.5 out of 5

17 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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2.3

All reviews

(17)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Where is my order!? How do I contact you?!

I ordered an item and paid for it to be delivered interanitonally. I've tried to contact the company countless time by trying to call, email and through their website, but haven't been able to get through to anyone. I placed my order a month ago and it still hasn't been delivered?!

Where is it? Why can't I get hold of the company?!
Are you even a legitimate company!

27 March 2024
Unprompted review
Rated 1 out of 5 stars

Order not received

I ordered an item and paid for express post on 15th December. Today is 20th December and I have not received any tracking details and the company will not respond to my emails. It is a Christmas present and it seems unlikely that it will arrive on time. Very disappointing considering I paid extra to get it well before Christmas !!!
You just replied to this review with how you order? Are you even a legitimate company !!!

19 December 2022
Unprompted review
Giftbox logo

Reply from Giftbox

Hi
Sorry for that but our website is be maintenance for 3 months from September.
How you order?

Rated 1 out of 5 stars

Terrible customer support

Terrible customer support; in call for more than a hour before they get to you, and then they just tell you to call back another time. Won't respond to mail or any other form of communication.

Worst experience I've ever had with a company so far.

10 March 2022
Unprompted review
Rated 4 out of 5 stars

I have to sent a gift to my father and…

I have to sent a gift to my father and I didn't know what to found. I visited gift box website and I found a lot of gifts that he would like. I am very happy because I sent him a beautiful gift and he tell me that it was the best gift ever.

9 July 2021
Unprompted review

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