My experience with Joseph at Travel Times was brilliant. Can’t fault it! He was helpful with finding fare bookings that suited my schedule. His service was excellent and seamless, he was polite and pa... See more
Company replied
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See what reviewers are saying
Please do not deal with this company - they are thieving fraudsters that have a complex scam set up. I have made a report to Action Fraud and my bank about them and their intermediate account that ta... See more
Sarah was really helpful in stressful situation resulting a missed flight. She was very patient and explained all my options. She took her time and did not keep me waiting on the phone. She called... See more
Company replied
I have had several travel agents in the years, but I am pleased with the professionalism, and customer service I received from Joseph. His patience in assisting me step by step to any queries I had, p... See more
Company replied
Company details
Written by the company
Travel made simple and affordable with Get Trip UK! We're a trusted travel agency (ATOL-protected and IATA-certified) that offers amazing flight deals and tour arrangements. Our goal? Great prices for everyone. We want travel to be accessible, so you can find the perfect flights and tours that fit your budget and schedule. Loyal customers are our priority. We work hard to understand your travel needs and ensure you get the flights and experiences you desire. Book your dream trip today with Get Trip UK!
Contact info
Suite No.5, The Old Dispensary, 30 Romford Rd, E15 4BZ, London, United Kingdom
- 0203 900 3242
- adam@gettrip.co.uk
- gettrip.co.uk
3.7
Average
194 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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This company doing well 👍
This company doing well 👍 Maria gave me a good service 👍
21 November 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for the positive feedback! We're delighted to hear that you're pleased with our services, and we'll be sure to pass on your appreciation to Maria. If you have any more feedback or questions, feel free to let us know. :+1:
Best Regards,
Get Trip
Excellent customer service by Sara
Excellent customer service by Sara, really happy for her service although my problem wasn’t solve.she try her best and communicate with me regularly. Thanks Sara for your kind help.
18 November 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your positive feedback! We're delighted to hear that Sara provided excellent customer service, even though the issue wasn't fully resolved. We appreciate your understanding and patience. Sara will be thrilled to know her efforts were appreciated. If you have any further concerns, please don't hesitate to reach out.
Best Regards,
Get Trip
Good service
I like the company because very convenient to talk to the staffs , they are very friendly and understanding. X
5 November 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear that you find our service convenient and our staff friendly and understanding. Your satisfaction is our priority, and we appreciate your feedback.
Best regards,
Get Trip
I LIKE THAT COMPANY BECAUSE OF THE…
I LIKE THAT COMPANY BECAUSE OF THE CUSTOMER SERVICE SPECIALLY, RAPEH .HE WAS VERY KIND ,PATIENCE AND MORE PROFESSIONAL. THAT S WHY I WILL BACK TO HIM FOR OTHER TRAVEL AND WILL RECOMMEND HIM TO ALL FRIENDS WANT TO TRAVEL.
18 November 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our customer service, especially with our team member, Rafeh. We appreciate your trust and look forward to assisting you with your future travels. Your recommendation means a lot to us!
Safe travels,
Get Trip
Excellent experience
I had an excellent experience with Michael, he was calm and talked me the through the whole booking process and it all went smoothly at the end.
17 November 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're thrilled to hear that Michael provided you with an excellent experience and made the booking process smooth for you. If you have any further questions or need assistance in the future, feel free to reach out. Safe travels!
Best Regards,
Get Trip
Michael was very friendly
Michael was very friendly. professional and helpful with my booking the flight to Thailand.
Nothing was too much as we looked at various options
Thank you again (i have your contact details)
Kindest regards
William
15 November 2023
Unprompted review
Reply from Get Trip UK
Dear William,
Thank you for your kind words! We're delighted to hear that you had a positive experience with our service. We appreciate your feedback and look forward to assisting you in the future.
Best regards,
This is My First time,and the man…
This is My First time,and the man Joseph is very good when it comes to customer care service.
3 November 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for sharing your feedback! We're delighted to hear that Joseph provided excellent customer care service during your first experience. If you have any more comments or questions, feel free to let us know. We appreciate your business!
Best Regards,
Get Trip
Great experience with this company and…
Great experience with this company and their workers especially, Michael. He's such a fantastic guy and always ready to help. Keep it up guys.
28 October 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
We're delighted to hear about your great experience with our company and Michael's fantastic service! Thank you for your kind words and support. We'll definitely keep up the excellent work. If you ever need anything in the future, please feel free to reach out. Have a fantastic day!
Best Regards,
Get Trip
Joseph was very friendly and helpful.
Joseph was very friendly and helpful.
He call me back to make sure I had options for the flight
30 October 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
We appreciate Joseph's friendly and helpful assistance. It was great that he followed up to ensure I had flight options. Thank you!
Best Regards,
Get Trip
Excellent and efficient service
My travelling experience was so traumatic until I was connected to Get Trip. And I was fortunate to speak with John. He was so efficient, patient and gentle all throughout our conversation, he was willing and ready to assist me. Even when I was worried that I and my son were going to miss our flight, due to negligent of another travelling agent, but he kept assuring me that he will fix the mistake, which he did. We were able to get our travelling confirmation and boarding pass. Thank you so much John for a job well done. You’re an angel and you deserve a medal .🎖️🏅. I will definitely use your service again and also recommend you to friends and family.
21 October 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're thrilled to hear about your positive experience with John and our service. We appreciate your feedback and look forward to assisting you in the future. Safe travels, and we're here whenever you need us! 🌟🛫
Warm Regards,
Get Trip
From the outset Rafeh was friendly and…
From the outset Rafeh was friendly and help full and patient I'm not good at the tech stuff but he was great already asking about next journey in April
17 October 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear that Rafeh provided you with a friendly and helpful experience. We look forward to serving you again on your next journey in April. If you have any more questions or need assistance with anything tech-related, don't hesitate to reach out.
Safe travels!
Get Trip
I wanna say thank you very much to…
I wanna say thank you very much to Rafeh as costumer service who was helped me to booked for my flights. I really appreciate his quick response to helping me from start booking process till finished.
3 October 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear about your positive experience with Rafeh in our customer service team. We're proud to have team members like Rafeh who are dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out anytime.
Safe travels!
Get Trip
Michael was very helpful
Michael was very helpful. Will book again for the next trip
4 October 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your feedback! We're delighted to hear that Michael was able to assist you effectively. We greatly appreciate your kind words and look forward to serving you again on your next trip. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Safe travels!
Best Regards,
Get Trip
Had a very good experience
Had a very good experience. Sarah was very attentive. Thanks for your time Sarah.
28 September 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
You're welcome! We're delighted to hear you had a great experience with Sarah. If you ever need assistance in the future, don't hesitate to reach out. Have a wonderful day!
Best Regards,
Get Trip
Joseph at Get Trip
Joseph at Get Trip, listened to the needs of my travel to Thailand incorporating flexible dates around the time of travel at short notice, was able to suggest an alternative direct flight for outward journey and return, with a more generous baggage allowance.
26 September 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for sharing your positive feedback about your experience with Joseph. We're thrilled to hear that Joseph was able to tailor your travel plans to your needs, offering flexible dates and suggesting a more convenient flight option with a better baggage allowance.
Your satisfaction is our top priority, and we look forward to providing you with exceptional service for all your future travel needs. If you have any more questions or require further assistance, please don't hesitate to reach out.
Safe travels, and we hope you have an amazing trip to Thailand!
Best Regards
Get Trip
Great service provided by Noraiz
Mr noraiz has been very patient and helpful I highly recommend his skills in the way he interacts with customer
21
21 September 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your feedback! We greatly appreciate your kind words about Mr. Noraiz and his exceptional customer service skills. We're proud to have him on our team. If you have any further questions or need assistance, please don't hesitate to reach out. Your satisfaction is our top priority!
Regards,
Get Trip
Mr noraiz he gave me the best costumer…
Mr noraiz he gave me the best costumer service
20 September 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind words! We're delighted to hear that Mr. Noraiz provided you with excellent customer service. We'll be sure to pass along your positive feedback to him. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Get Trip
Hi everyone
Hi everyone, I book a flight from London Stansted Airport to Riyadh Airport on the 8th of September. Mr Haider Ali booked the flight for me and he was very patient. I very happy @ pleased with him And I recommend this Travel Agent.
Thank you again Mr ( Haider Ali )
Your sincerely
Khaled Mohamed
8 September 2023
Unprompted review
Reply from Get Trip UK
Dear Khaled Mohamed,
Thank you for your kind words and positive feedback regarding your recent flight booking from London Stansted Airport to Riyadh Airport with Mr. Haider Ali as your travel agent. We're delighted to hear that he provided excellent service and assistance during your booking process. We appreciate your recommendation, and we look forward to serving you again in the future.
Safe travels!
Warm regards,
Get Trip
The agent was understanding, knowledgeable
The agent was understanding, empathetic and knowledgeable.
6 September 2023
Unprompted review
Reply from Get Trip UK
Dear Customer,
Thank you for your kind feedback! We greatly value your appreciation of our agent's understanding, empathy, and knowledge. It's our commitment to provide the best service possible. If you ever need assistance in the future, please don't hesitate to reach out.
Regards,
Get Trip
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