Trim Reviews 173

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and responsiveness, highlighting the efficient and professional approach of the team. Many people appreciate the outstanding customer service, noting that the staff is always available to provide support, advice, and promptly answer any questions. Reviewers also commend the team for their helpfulness and the personalized care they offer, making them feel valued and understood throughout their journey. However, some customers reported issues with poor customer service, mentioning a lack of response to queries and long waiting times for consultations. A few other people also felt that there wasn't enough support for those struggling and that the subscription service was not clearly explained. Additionally, one reviewer experienced receiving an empty product vial with no resolution from the company.

What people talk about most

Service

Clients share positive opinions on service, consistently describing it as exceptional, prompt, and efficient.... See more

Customer service

Consumers find customer service to be positive, with many praising the support team for being consistently... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Product

Customers consistently note positive experiences with the product, with many expressing happiness with the... See more

Response time

Customers had positive experiences with response times, consistently reporting prompt and efficient service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been with Trim Pharmacy for 1 year now and I have to say their service and responsiveness have been nothing but exceptional! I'd 100% recommend them to anyone thinking of starting a GLP-1 weight... See more

Company replied

Rated 5 out of 5 stars

Fantastic consultation.very helpfully and gave very good advice and info and aftercare is superb.overall lost weight in first week.snacking is no longer an issue as I don't feel like eating anything o... See more

Company replied

Rated 5 out of 5 stars

Such efficient and professional service. Have seen the one star reviews on here which are ridiculous because when you sign up you have a heath consultation and you state what your target weight loss i... See more

Company replied

Rated 5 out of 5 stars

I cannot rate Trim enough. They are more than just weight management, they are supportive, efficient and care about their users Unlike a lot of providers they are always there to answer questions or... See more

Company replied


Company details

  1. Weight Loss Service
  2. Pharmacy
  3. Wellness Center

Written by the company

We offer more than just weight loss medicine. Everybody gains access to nutritional guidance, techniques, and progress tracking through our app. Create sustainable techniques for a lifetime of success.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

173 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Wegovy weight loss pen

I spoke to Roger about using wegovy weight loss pen, he answered all my questions I had about it and gave me hints and tips what to do. Used the wegovy pen for four weeks and lost 10LB!!! It’s a great pen to use easy and simple!

I Would definitely recommend using Roger as he will answer all your questions and will look after you. ☺️

6 February 2024
Unprompted review
Trim logo

Reply from Trim

Thank you Adam! Well done on achieving your target goal!

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