I have never had life insurance before but wanted to make sure that my son would have something to pay for my funeral and give him a small buffer when the time comes. Rhia talked me through all the op... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Rendel Meneses was an absolute superstar. He made the whole process very simple an easy to understand. He answered all the questions for me an the whole time he was a delight to talk to. Excellent c... See more
Company replied
I had such an exceptional experience with Keah, when purchasing life insurance. Initially, I was entirely unaware of what insurance cover I would require - but felt entirely at ease when Keah was expl... See more
Company replied
I recently had the pleasure of speaking with Ben Moss to go through my life insurance options, and I couldn’t be more grateful for his help. He took the time to clearly explain everything, an... See more
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Company details
Written by the company
GetProtected offers tailored life insurance designed to safeguard your family’s future. Providing financial security through flexible term cover, it ensures peace of mind when it matters most. Simple, trusted protection for life's uncertainties — your loved ones, always protected.
Contact info
United Kingdom
- getprotected.co.uk
4.8
Excellent
572 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from GetProtected
Thank you for your feedback, Sonny. We’re pleased to hear you were happy with both the service provided and the price offered through GetProtected.
I had an amazing experience
I had an amazing experience, the staff that sold the policy to me did excellently well, he's very knowledgeable and very friendly. I will gladly recommend this policy to anyone thank you.
7 May 2026
Reply from GetProtected
Thank you for your wonderful review, Osaretin. We’re delighted to hear you had such an amazing experience and found the adviser knowledgeable and friendly. We really appreciate your recommendation.
Brilliant customer service positive…
Brilliant customer service positive outcome and now I’m able to protect my twins if I pass which isn’t happening but it’s giving me peace of mind ,all I say is thank you to our lord and saviour Jesus Christ and thankyou to the sales protection advisors
13 May 2026
Reply from GetProtected
Thank you for your kind words, Christopher. We’re so pleased we could help provide peace of mind and support you in finding the right protection for your family through GetProtected.
Good customer service
I had a great experience with the agent that spoke with me on the phone, he was very professional and explained everything to me in details and gave me the best offer that suits me. Am happy with his service
19 May 2026
Reply from GetProtected
Thank you for your lovely feedback, Lola. We’re delighted to hear the adviser was professional, explained everything clearly and helped you find the best option to suit your needs.
Godwin Williams at Get Protected was a god send
Godwin Williams washy sales rep and he was extremely easy to speak to, very helpful and explained everything very well for me to understand.
14 May 2026
Reply from GetProtected
Thank you for your review, Rodang Ngesang. We’re pleased to hear Godwin was easy to speak to, very helpful and took the time to explain everything clearly for you.
Christian was very helpful in choosing…
Christian was very helpful in choosing the right plan and welcoming
15 May 2026
Reply from GetProtected
Thank you for your kind feedback, Lade. We’re delighted to hear Christian was welcoming and helpful while assisting you in choosing the right plan.
Excellent customer service
7 May 2026
Reply from GetProtected
Hi, thanks so much for your review. We’re really pleased to hear you received excellent customer service throughout your experience. We really appreciate your feedback. If you ever need anything, we’re always here to help. Get Protected customer services
Excellent Customer Service
Leon did an amazing job helping out my partner and then sorted me out as well. I feel much better knowing my children have no worries should anything happen to me. Thanks for helping me get this checked off my to do list!
11 May 2026
Reply from GetProtected
Hi Ms Cann, thanks so much for your review. We’re really pleased to hear Leon was able to help both you and your partner and give you peace of mind for your children’s future. We really appreciate your kind feedback and are glad we could help you get this ticked off your list. If you ever need anything, we’re always here to help. Get Protected customer services
Life insurance
Very friendly and understanding customer service explained everything in detail and made sure I fully understood everything set up a plan that worked good for me highly recommended using this company
5 May 2026
Reply from GetProtected
Hi Fiona, thanks so much for your review. We’re really pleased to hear the team were friendly, understanding and took the time to explain everything clearly while helping you find a plan that worked well for you. It means a lot that you’d highly recommend us as well. If you ever need anything, we’re always here to help. Get Protected customer services
Brilliant agent
My partner and I both took out Life Insurance and Serious Illness cover yesterday with Trey, from Get Protected. We were both blown away by Trey’s level of care and how personable and considerate he was, especially with some particularly sensitive topics. Really we didn’t care what company we went through but after speaking to Trey we would only go with Get Protected because of him. Whatever you’re paying him, double it because it’s people like him that build your company and very often get taken for granted.
12 May 2026
Reply from GetProtected
Hi Jessica, thanks so much for your review. We’re truly grateful for your incredibly kind words about Trey. We’re really pleased to hear both you and your partner felt so supported and cared for throughout the process, especially during more sensitive conversations. Feedback like this means a huge amount to us and we’ll be sure Trey receives the recognition he deserves. We really appreciate your trust in Get Protected. If you ever need anything, we’re always here to help. Get Protected customer services
Felt comfortable easy to talk to
5 May 2026
Reply from GetProtected
Hi Paul, thanks so much for your review. We’re really pleased to hear you felt comfortable and found the process easy to talk through. We really appreciate your feedback. If you ever need anything, we’re always here to help. Get Protected customer services
This company will not leave you alone
This company will not leave you alone. They call ten times a day and will not will remove you're number!
3 May 2026
Unprompted review
Reply from GetProtected
Thank you for bringing this to our attention, Tia.
We’re sorry to hear that your experience did not meet expectations. We take feedback regarding contact frequency and customer preferences very seriously, and we are currently reviewing this matter internally to understand what happened in this instance.
Having looked into your details, we can confirm that your contact preferences have now been updated and your number removed from our calling activity. While this action has already been completed, we are continuing to investigate why this was not resolved sooner and to ensure our processes are consistently applied.
We appreciate you highlighting this, as it helps us improve our service and reinforces the importance of adhering to our contact standards.
If you would like to discuss this further, please feel free to contact us directly and we’ll be happy to assist.
Grateful to Connor…
I don't have enough words to extend my gratitude to Mr.Connor Mundy ,who was an absolutely empathetic, humble and honest person who guided me through the insurance policies.
Connor went above and beyond to explain me as a kindergarten teacher, because I am very slow with understanding finance stuffs.
He keenly understood my situation,and made it sure we were on the same page.
Not just insurance,he also took time to look for other financial doubts ,as I have no Idea as I'm still learning about things in The UK.
From my view he is 💯 eligible for the best employee award.
Wishing Connor and the Get Protected firm good wishes for all your future ventures
With regards
Mary Joseph
11 May 2026
Unprompted review
Reply from GetProtected
Hi Mary, thanks so much for your review. We’re truly grateful for your thoughtful and heartfelt feedback about Connor. We’re really pleased to hear he took the time to explain everything clearly, support you with patience and empathy, and make sure you felt comfortable and informed throughout the process. We’ll be sure to pass your lovely comments on to him, they’ll mean a great deal. We really appreciate your trust in Get Protected and wish you all the very best as well. If you ever need anything, we’re always here to help. Get Protected customer services
It was an absolute pleasure dealing…
It was an absolute pleasure dealing with both Imraan and Leon. I would definitely recommend their services.
7 May 2026
Reply from GetProtected
Hi Chaten, thanks so much for your review. We’re really pleased to hear both Imraan and Leon made the process such a positive experience for you. We really appreciate your recommendation and feedback. If you ever need anything, we’re always here to help. Get Protected customer services
Christian was a great help explaining…
Christian was a great help explaining to me the ins an outs of having life policy made me feel comfortable speaking bout my health issues etc etc he is great at his job an was very pleasant to deal with nothing was a hassle rang me back in numerous occasions an kept me updated until I was fit to get a price from get protected. My final call then was handled by another gentleman can't mind his name he was Christian manager he talked me through all the terms an conditions got me sorted then with child illness cover he was another credit to the business was also very pleasant to talk to etc.
5 May 2026
Reply from GetProtected
Hi Louise, thanks so much for your review. We’re really pleased to hear Christian made you feel comfortable and supported throughout the process and took the time to keep you updated every step of the way. It’s also lovely to hear his manager continued that same level of care and support when finalising your cover. We really appreciate your thoughtful feedback. If you ever need anything, we’re always here to help. Get Protected customer services
I had a very positive experience with…
I had a very positive experience with Justin. He was honest, professional, and respectful throughout the whole process. What impressed me most was his genuine attitude and the way he communicated clearly and sincerely. He made me feel comfortable and supported, and I truly appreciated his reliability. I would definitely recommend Justin to anyone looking for someone trustworthy and helpful.
22 April 2026
Reply from GetProtected
Hi Nargis, thanks so much for your review. We’re really pleased to hear Justin provided such honest, professional and supportive service throughout your experience. It’s great to know he made you feel comfortable and fully supported throughout the process. We really appreciate your recommendation and kind feedback. If you ever need anything, we’re always here to help. Get Protected customer services
Both members of staff that I spoke to
Both members of staff that I spoke to, were very friendly and informative. They went over everything ensuring that I understood everything and didn't leave any questions unanswered
27 April 2026
Reply from GetProtected
Hi Toni, thanks so much for your review. We’re really pleased to hear both advisers were friendly, informative and made sure all your questions were answered clearly. We really appreciate your feedback. If you ever need anything, we’re always here to help. Get Protected customer services
Fantastic service from start to finish
Fantastic service from start to finish. Highly recommend.
24 April 2026
Reply from GetProtected
Hi Kelly, thanks so much for your review. We’re really pleased to hear you received fantastic service from start to finish. It means a lot that you’d highly recommend us as well. If you ever need anything, we’re always here to help. Get Protected customer services
The sales rep that marketed the product…
The sales rep that marketed the product to me was friendly, patient and detailed. He was professional.
24 April 2026
Reply from GetProtected
Hi Obioha, thanks so much for your review. We’re really pleased to hear the adviser was friendly, patient and professional while taking the time to explain everything in detail. We really appreciate your feedback. If you ever need anything, we’re always here to help. Get Protected customer services
Cher was very helpful and professional.
30 April 2026
Reply from GetProtected
Godwin, thank you for your kind words, we’re really glad Cher made such a positive impression and provided a helpful and professional service.
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