Getnamenecklace Reviews 

26,251
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 4,478 reviews, reviewers had a great experience with this company. Customers frequently praise the products, often personalized items, finding them beautiful, unique, and suitable for gifts. Many people appreciate the timely delivery and good packaging, noting that items arrived as expected. Reviewers also found the prices reasonable for the quality and customization offered, making their purchases satisfying. However, some customers also noted issues with product quality, describing items as cheap-looking, not cut properly, or not matching website displays. A few other people also felt that personalization was incorrect, with names on wrong items or designs not appearing as requested. Additionally, some reviewers experienced slower delivery times than anticipated, occasionally missing important dates.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality and... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing significant... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising quick delivery times and... See more

Order

People report ambiguous experiences with order, with many finding the ordering process easy and being pleased... See more

Price

Reviewers highlight ambiguous aspects of price, with some finding products reasonably priced and offering... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered 2 bracelets. 1 was a bit faulty and the company immediately offered a replacement. Delivery was a little slow but these items are being personalised, so understandable. Really good value... See more

Rated 4 out of 5 stars

I was a little surprised on receiving the personalised bookmarks. I thought they weren't that special, then when I held them up to the light, I realised they were like stained glass windows. Very nice... See more

Rated 4 out of 5 stars

The reading blanket is soft, comfortable and brightly coloured. A quality product but delivery was a little slower than anticipated.

Rated 4 out of 5 stars

Ordered customised open bracelet for a friend but was much too small. Quality pretty good. Colour gold is very fake looking. Bit disappointed.


Company details

  1. Jewelry Store
  2. Fashion Accessories Store
  3. Gift Shop
  4. Jeweler
  5. Jewellery Manufacturer

Written by the company

Every item at Joymemento can be personalized. Create your own one-of-a-kind piece by choosing the metal, stones, and engravings—and receive it in just a few days. We’re making bold strides to revolutionize the jewelry industry by combining custom design preview technology, 3D printing, and laser engraving with traditional handcrafted artistry.

Getnamenecklace

Written by the company

Fast Shipping
99 Day Returns
Secure Shopping
Free Gift Box
Free Gift Box and greeting card
Top Quality

Easy Communication

Support email and livechat

If you have any questions or issues with our product or shipping, please contact us at support@getnamenecklace.com . We will reply to your email within 24 hours.

Contact info

3.9

Great

TrustScore 4 out of 5

26K reviews

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3.9

All reviews

(26,251)

4,443 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor quality

Took longer to arrive though they did respond to my e mail ..the quality of the engraved necklace is fairly poor in my opinion..don't expect it to last long ..not as pretty as in pictures..

12 June 2026
Unprompted review
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.

Best Wishes,
Customer Service Team

Rated 1 out of 5 stars

Letter cushion nothing like website photo

I purchased a letter A cushion for my granddaughter, plush pink looked beautiful on website. I received the cushion and it was nothing like their website displayed. It was not even cut out properly. Felt very sad. They refused to take the cushion back. Gave me a partial refund but I am not happy with this cheap looking product. Wish 8 could put a photo on.

1 July 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear Customer,

We're sorry to hear about your experience.
Please send an email to support@getnamenecklace.com if you have further problems.

Best regards,
Customer Service Team

Rated 2 out of 5 stars

The tiny foot was half the size of my…

The tiny foot was half the size of my smallest fingernail, should have been double that, it’s almost the same size of the tiny chain.
It’s more like a charm for a tiny bracelet

5 July 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.

Best Wishes,
Customer Service Team

Rated 1 out of 5 stars

Shocking

Shocking I paid £30 for a item on this website which said it would take 5-9 days to come, it then took over 1 month and 2 weeks to come I would email them and they would not reply customer service was shocking, finally when it arrived they had sent me the wrong item and the quality was poor will not be getting anything from this place again and I wouldn’t waste your time and money

31 May 2026
Unprompted review
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.

Best Wishes,
Customer Service Team

Rated 1 out of 5 stars

The necklaces I ordered were of poor…

The necklaces I ordered were of poor quality. I asked to return the items for a full refund, and was given the run around through email. Proceed with caution.

25 June 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear Customer,

We're sorry to hear about your experience.
Please send an email to support@getnamenecklace.com if you have further problems.

Best regards,
Customer Service Team

Rated 1 out of 5 stars

I ordered the Christmas stickers with…

I ordered the Christmas stickers with my kids names. Two of the names have spaces between each letter while the rest look like what's advertised. I reached out to their "support" only to be told there is no issue with what they send me. They offered half off for me to reorder but cannot tell me how they will make sure I don't get the same stupid looking names with spaces between all the letters. Like it doesn't look like a name. It looks like random letters.

5 July 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear Customer,

We're sorry to hear about your experience.
Please send an email to support@getnamenecklace.com if you have further problems.

Best regards,
Customer Service Team

Rated 5 out of 5 stars

Tracking was great and on time

Tracking was great and on time. I love the name bracelet I ordered. It was as described. I have ordered another type as well. I have 18 grandchildren. The first bracelet was limited to 12 names. Therefore, I had to order a second bracelet for the other six names. I wish I could have ordered all 18 on the first one bracelet. Unfortunately, I didn't see where I could just order 6 additional name bars. That would have been less costly.

5 July 2026
Rated 5 out of 5 stars

I’ve had quite a few phot necklaces…

I’ve had quite a few phot necklaces made for friends and family after losing loved ones and I can’t even begin to say what a beautiful job they do. They knock it out of the park every time. Such beautiful work! If you’re debating- do it. You’ll love it!

5 July 2026
Rated 3 out of 5 stars
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.

Best Wishes,
Customer Service Team

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