Arrived quickly and safely. Settings and engraving perfect on the bracelet. One major disappointment. The silver chain link very small and fragile,bit misleading from the picture. Will probably have... See more
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Review summary
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Reviews shaping this summary
Necklace looked good and was done correctly, do wish the names were a little more visible and I should have got a longer chain. If you use standard shipping don't expect it sooner it takes all of that... See more
Absolutely love my necklace so far. It’s exactly as I ordered for the etchings. A little difficult to close up the bottom as the rubber ring to help secure it kept popping out (did not over tighten an... See more
It was lovely and shipped fast. Even though the description gave its measurements, it is smaller than expected. Still works fine. That’s why no 5*
Company details
Written by the company
Every item at Joymemento can be personalized. Create your own one-of-a-kind piece by choosing the metal, stones, and engravings—and receive it in just a few days. We’re making bold strides to revolutionize the jewelry industry by combining custom design preview technology, 3D printing, and laser engraving with traditional handcrafted artistry.
Getnamenecklace
Written by the company
- Fast Shipping
- 99 Day Returns
- Secure Shopping
- Free Gift Box
- Free Gift Box and greeting card
- Top Quality
Easy Communication
Support email and livechat
If you have any questions or issues with our product or shipping, please contact us at support@getnamenecklace.com . We will reply to your email within 24 hours.
Contact info
4.0
Great
26K reviews
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I love the product
I love the product. I ordered a bookmark for my dgtr in law, as she loves to read. I cant wait to get it to her. Im sure she will love it.
12 May 2026
Received and are as pictured
Received and are as pictured! My friends are so excited about them
17 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Terrible quality
Terrible quality. Super cheap looking and made. Can't even see the names clearly engraved or the engravement on the inside. I regret paying the extra 36 for shipping. I also regret going with this company when there was serval others I should have went with. Super disappointed especially it being a gift for someone. Never again.
15 May 2026
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.
Best Wishes,
Customer Service Team
Book marker
Yes, she loved it and she’s going to college and she uses it all the time. Thank you very well done
17 May 2026
The items I ordered are for my Grandson…
The items I ordered are for my Grandson and he will not get them till July 25th.
I am pleased with them and I am sure he will be delighted. Thank You!
13 May 2026
I love my medical ID
I love my medical ID. I ordered the rose gold bracelet. It’s beautiful, comfortable, and attractive. Thank you.
16 May 2026
Everything!
12 May 2026
Very satisfied with quality and speed…
Very satisfied with quality and speed with my order
12 May 2026
I ordered a golf marker in orange with…
I ordered a golf marker in orange with the name Jenny and one in pink with the name Alison on it unfortunately both were pink. One is for me and the other for a very close friend and we both play golf together which is why I wanted them to be different colours. Her favourite colour is orange and it’s part of her 70th birthday gift so I was very disappointed when it arrived and was not in the colour I ordered.
17 May 2026
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.
Best Wishes,
Customer Service Team
Thank you for this wedding pin.It is…
Thank you for this wedding pin.It is dainty and will clip onto a wedding bouquet.This will mean so much to the bride getting married.Having the photo put on by your company means alot.My friend seen it and now she wants to get one for her future daughter in law.Thank you
17 May 2026
I have been trying to.contact you it…
I have been trying to.contact you it was spelt wrong brittany had 2 is shpuld only have 1
17 May 2026
Reply from Getnamenecklace
Dear Customer,
We're sorry to hear about your experience.
Please send an email to support@getnamenecklace.com if you have further problems.
Best regards,
Customer Service Team
Its all stuff you can get off temu they…
Its all stuff you can get off temu they just overcharge to engrave it, paid for delivery 2-5 working day, they didn’t send out until after a full week had past,coming directly from china not the UK this is a drop shipping store DO NOT BUY IT IT IS CHEAPER FOR THE EXACT SAME STUFF ELSEWHERE. Customer service only offered me a partial refund should be a full refund and then some!!!
PS to add im not sure why they have replied directing me to there email I am already in contact, 3 times now they have promised me a refund. Each with increasing amounts. They have now said U have opened a dispute with paypal so they can’t process but I didn’t even use paypal
20 May 2026
Unprompted review
Reply from Getnamenecklace
Dear Customer,
We're sorry to hear about your experience.
Please send an email to support@getnamenecklace.com if you have further problems.
Best regards,
Customer Service Team
Long time user
I've ordered from here for the last 5 years. I can't fault there name necklaces. I always receive what I order and they are beautiful.
17 May 2026
Fast delivery
Fast delivery, beautiful good quality fathers day t-shirt and baby vest, thank you
17 May 2026
Haven’t received my purchase although…
Haven’t received my purchase although said it’s been delivered. Australia post can’t track🤨
17 May 2026
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.
Best Wishes,
Customer Service Team
first time buyer i was very happy with…
first time buyer i was very happy with the quality of your product and it was a speedy delivery ....I will shop here again ty
17 May 2026
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