Ordered customised open bracelet for a friend but was much too small. Quality pretty good. Colour gold is very fake looking. Bit disappointed.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was a little surprised on receiving the personalised bookmarks. I thought they weren't that special, then when I held them up to the light, I realised they were like stained glass windows. Very nice... See more
The product came exactly how I expected it to. Paid extra so that it could get delivered quicker but that didn't really happen. Otherwise overall experience was good.
The bookmarks are beautiful but they are smaller than I thought they would be. Makes them quite expensive. Also received both items in one gift box, for the price they should have been in separate... See more
Company replied
Company details
Written by the company
Every item at Joymemento can be personalized. Create your own one-of-a-kind piece by choosing the metal, stones, and engravings—and receive it in just a few days. We’re making bold strides to revolutionize the jewelry industry by combining custom design preview technology, 3D printing, and laser engraving with traditional handcrafted artistry.
Getnamenecklace
Written by the company
- Fast Shipping
- 99 Day Returns
- Secure Shopping
- Free Gift Box
- Free Gift Box and greeting card
- Top Quality
Easy Communication
Support email and livechat
If you have any questions or issues with our product or shipping, please contact us at support@getnamenecklace.com . We will reply to your email within 24 hours.
Contact info
3.9
Great
26K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The personalized bookmark I ordered cam…
The personalized bookmark I ordered cam in a timely manner and is beautiful! I can't wait to give it to my daughter!
4 July 2026
Easy and quick
They are easy to deal with and I am ready for Christmas now for labels.they look great.
4 July 2026
Amazing
LOVED, that I could purchase from Australia and send it straight to my Mother in NZ.
I did not realise, How big of a blanket I purchased for her, though I did not want a small one. It fits her Queen bed Perfectly.
thank you
4 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.
Best Wishes,
Customer Service Team
Lovely necklace
28 June 2026
Colourful Pet Bowls
The bowls look fantastic, the engraving is beautifully done.
The bowls arrived in a quick time frame.
I would highly recommend this Company.
2 July 2026
I love the ring but a stone fell out…
I love the ring but a stone fell out after a week . But still love it 😀
3 July 2026
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.
Best Wishes,
Customer Service Team
I love the product and both ordering…
I love the product and both ordering and delivery went smoothly. Thank you!
2 July 2026
The product i bought was a bookmark…
The product i bought was a bookmark and it is really lovely, great service
28 June 2026
Name and birth flower necklace
This is the third necklace I have ordered from this company, abd I have been pleased with all of them
2 July 2026
Very cheap made!
The ring looks like it was spray painted black and then clear coated. That is a 20.00 ring not a 104.00 ring. Very disappointed. Now I have to order my son another ring from a different company.
2 July 2026
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.
Best Wishes,
Customer Service Team
It was exactly what I ordered
It was exactly what I ordered , am very happy with my purchase
3 July 2026
Good product efficient service
28 June 2026
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.
Best Wishes,
Customer Service Team
Reply from Getnamenecklace
Dear customer,
We are sorry to hear that. Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you? Thanks for your help.
Best Wishes,
Customer Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.