Getmyboat Reviews 

461
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 151 reviews, reviewers overwhelmingly had a great experience with this company, often praising the amazing and helpful staff who made their outings enjoyable. Customers frequently highlighted the exceptional service and seamless user experience, from searching to booking, making the entire process easy and convenient. Many appreciated the clear communication and the accommodating nature of the captains and boat owners, leading to highly recommended experiences. However, some people were dissatisfied with the booking process and pricing, encountering issues like bait-and-switch tactics, unexpected extra costs, or difficulties with platform functionality. A few other people also felt that the platform took no responsibility for problems and reported dissatisfying experiences, including issues with refunds and safety concerns.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and friendly... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the app and overall process easy... See more

Service

Users describe positive interactions with service, highlighting exceptional experiences with captains and... See more

Booking process

Customers consistently note ambiguous experiences with the booking process, with many finding it easy and... See more

Price

Consumers find price to be ambiguous, with some reviewers reporting great prices and transparent, fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Its literally the AirBnB of boats. I love the fact that I dont have to do all the work of owning a boat, but get to use one whenever I feel like it. Whats easier, buying a $100,000 boat and paying tho... See more

Rated 5 out of 5 stars

The staff that Getmyboat has is truly amazing. I ran into an issue that I caused & when I called for help I always got an answer & whoever I spoke with was extremely kind. I was truly dreading trying... See more

Rated 5 out of 5 stars

Super easy to use the app. We got the perfect boat for 7 of us to go offshore to scatter my mom’s ashes in the Gulf of America. Everyone enjoyed the experience that also included photo ops with a pod... See more

Rated 5 out of 5 stars

Very enjoyable ride for the whole family with Captain Shane! My only suggestion would be that he doesn’t go to the cove with all those annoying little black bugs. Otherwise, he was a wonderful capta... See more


Company details

  1. Boat Rental Service

Written by the company

With Getmyboat, you can rent a boat with or without a captain, anywhere in the world. Turn your next event, vacation, or weekend into something special and make it a boat day!

Boating Together, Everywhere

Written by the company

We're on a mission to share the joy of boating with the world, and to empower everyone to make new memories on the water. So we connect you with the world's best boat owners and captains, backed by an award-winning customer service team, for safe and stress-free boating. Want to host an on-the-water birthday party? A sunset sail for your proposal? A yacht for you and your bachelorettes? The possibilities are endless.

Award-Winning Customer Support

Available 24/7, All Around the World

Our Customer Experience team is available around the clock and always ready to assist with anything you might need. Reach out to us any time by email at support@getmyboat.com, or by phone at +1 (818) 927-2148.

Contact info

Make it a Boat Day

The world's biggest and best boat rental and yacht charter marketplace

4.3

Excellent

TrustScore 4.5 out of 5

461 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(461)

135 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy and excellent

The Getmyboat Website and APP are easy to search and use. We have always had quick responses and excellent service using Getmyboat. I have recommended Getmyboat many times!

25 August 2025
Rated 5 out of 5 stars

Great charter

Alyssa our charter captain was awesome. She went out of her way to make our experience better. Will definitely book a charter through Tony and this company again!

18 August 2025
Rated 5 out of 5 stars

We recommend a boat tour with Captain…

We recommend a boat tour with Captain Christian through the NC intercoastal waterways. He is very personable and knows where the sand bars and title pools are found. His boat can navigate the shallowest of waters, a great benefit when you’re going through the marshes.

18 August 2025
Rated 5 out of 5 stars

Great experience

Great experience! The app is easy to use and there were many options and price points available. Our captain was top notch, kept us in the loop and made sure we all had a great time. Highly recommend.

18 August 2025
Rated 5 out of 5 stars

Will be using again!

Had a great experience, easy app and the boat was perfect

11 August 2025
Getmyboat logo

Reply from Getmyboat

We appreciate you taking the time to share your experience with us, Charles! Come back and make it another boat day with us soon!

Rated 5 out of 5 stars

Loved GetMyBoat for my Bachelorette trip out in Chicago!

Used GetMyBoat for a day out in Lake Michigan in Chicago for my Bachelorette and had the best time! The boat owner and captain were super friendly and made the renting and our day on the water super fun I would definitely recommend them to anyone and would definitely go again

4 August 2025
Rated 5 out of 5 stars

Wonderful day on the lake

Wonderful day on the lake! Scott was amazing! Highly recommend renting from him. He communicates well, on time, friendly, and considerate. Will definitely be using his services again!

4 August 2025

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