Mindful health has been a great resource while I have been in between health coverage. It is easy to use and I have appreciated speaking with the expert care team and my doctors. They also have quick... See more
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Review summary
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Agnes was spectacular. She went above and beyond and communicated with me every step of the way. She has been the best customer support I've received from Mindful thus far. 10/10 job by her.
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The platform is stable and user-friendly. Being able to join a session from a quiet corner of your home removes the stress of a commute and the "waiting room anxiety" that often comes with traditional... See more
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Easy to use platform that allows you to seek diagnosis and treatment for ADHD with just a few clicks or taps. I’m a private design consultant and I travel a lot for work, and my care team makes... See more
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Company details
Written by the company
Fast, Convenient, and Expert Mental Health Services. Get professional care from the comfort of your home, anytime you need it.
Contact info
United States
- getmindfulhealth.com
4.8
Excellent
468 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great interaction
Great interaction. Took care everything I needed help with and then some. Customer service rep went above and beyond what was asked of.
2 July 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
I spoke with Allen yesterday and…
I spoke with Allen yesterday and informed him on the prescription issue, he called me early this morning with an update, which was nice. He also took the time to call the pharmacy and get useful information, which he communicated to me. Much appreciated.
2 July 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Tarah was amazing!
Tarah was amazing, she followed up with me on the phone about my account related issue. And also, the platform itself is amazing! I love how convenient it is to use!
1 July 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
I recently was having the worst time…
I recently was having the worst time trying to get things situated with getting my prescriptions and I embarrassingly took out my frustration on one of the service team members/callers and I truly apologize completely for doing that. It wasn’t your fault and I let my emotions get the best of me- I will do better in the future.
I want to thank each and every service teammate that had reached out to help me figure everything out and had the patience to handle my inappropriate behavior. I was incredibly stressed but that is no excuse. I love this service and I think it’s one of the stable things I have in my life - they have been consistent in their care and attention to my needs and concerns and I know whatever concerns I may have that are reasonable, the team at Mindful health will be able to help. Thank you all for not just listening, but for having empathy and patience and understanding. Thank you so much
1 July 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Amazing Support
Mindful Health is a great company. Support staff is very helpful, and very quick to get in touch with when needed. Highly recommended!
1 July 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Staff was reliable and helpful…
Staff was reliable and helpful especially dealing with changing regulations and laws.
1 July 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Percy is great
Percy helped me deal with pharmacy issues while getting my medication. She did a great job.
24 June 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Excellent service
Excellent service; promptly helped me and provided updates throughout.
29 June 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Although I’ve only been using it for a…
Although I’ve only been using it for a couple months it’s easy to use with clear communication.
23 June 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Mindful has been very helpful
Mindful has been very helpful in every way possible. The sessions with my provider are always great whenever I have questions or need assistance with any concerns I may have. Customer service is the best too.
25 June 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
The customer service at Mindful is…
The customer service at Mindful is always so kind and helpful!
24 June 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Can't Beat Mindful On Your Team
Mindful went out of their way to call over several days across several pharmacies to find my medication and its availability. Before when I would call, I would get vague answers but with Mindful's persistence, I finally got my meds. I was pretty despondent but Mindful's ability to push for a resolution has given me hope again.
24 June 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
She was very helpful in getting my…
She was very helpful in getting my problem solved
22 June 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Agnes Provided an Excellent Customer Service experience
Excellent Customer Service experience to resolve any issues with pharmacy stock of medication, follow-ups to ensure medication has been picked up, and assistance in setting the next appointment with my provider. Specifically, Agnes ensured that I had all the support I needed to feel taken care of as a customer. This created feelings of brand loyalty, easy access to support as needed, outreach from CX (This is a huge win for your company). And it shows that the company values customer experience and that their reps offer beneficial support to the customer.
22 June 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Yan was very helpful
21 June 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
They have always helped me and…
They have always helped me and responded to issues in a timely manner! Been with them for years now!!
1 June 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Mary was very quick to answer all of my…
Mary was very quick to answer all of my questions. She solved all of my problems so quickly and even explained to me what steps to take in the future. Mary made it all very easy and I appreciate that
19 June 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
I LOVED how easy it was to work with…
I LOVED how easy it was to work with Kim! She instantly knew what I needed and got me set for a next day appointment.
I love using your online service, it’s always so smooth, probably because of the great people that you employ!
18 June 2026
Unprompted review
Reply from Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
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