Amazingly fast service. Friendly and Professional service. Very easy to get through the whole process. I would highly recommend for anyone in my situation with no family doctor this is your answer for... See more
Company replied
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Review summary
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I was so thankful that my daughter received help for her cough. Dr. Takla responded quickly and was very courteous and professional. He prescribed an antibiotic and it was sent to our pharmacy. Amazin... See more
Company replied
Quick, easily accessible, simple to use. Great care, with excellent knowledge provided re my primary concern. Felt it is a great tool for folks both with and without family doctors. Of course es... See more
Company replied
They usually do not take too long to get back with some information and I am able to have my prescriptions sent to my pharmancy the same day. Just wish we did not have to list the other prescription... See more
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Company details
Written by the company
With Maple, you can now see a doctor anytime, 24/7. Online consultations with Canadian-licensed doctors and nurse practitioners for medical advice & treatment.
Contact info
Canada
- getmaple.ca
4.7
Excellent
9K reviews
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Slow but worth waiting for.
12 May 2026
Reply from Maple
Thanks for your feedback, Paul. We're happy to be able to help people access healthcare whenever and wherever they need it. Sending healthy wishes.
Reply from Maple
We're so happy to hear this, Karam. Sending healthy wishes.
Reply from Maple
We love to hear this, Michael. Thanks for taking the time to share your experience with us. Sending healthy wishes.
Reply from Maple
Thanks for your support. We're so happy to hear you enjoy using Maple. Sending healthy wishes your way.
NP MacDonald was knowledgeable and…
NP MacDonald was knowledgeable and kindly. It was a pleasure. She has helped me.
11 May 2026
Reply from Maple
Hi Shirley, thanks for sharing your experience with Maple. We're so glad we were able to help you connect with a healthcare provider. Sending healthy wishes your way.
The consultation was quick and fast
9 May 2026
Reply from Maple
Thanks for the review, Taiwo. We're so glad you could get the care you need quickly and easily on Maple.
Once connection was made the np was…
Once connection was made the np was great to deal with
9 May 2026
Reply from Maple
Hi Gary, thanks for taking the time to leave us a review. We're so glad you enjoyed using Maple and were able to get the care you needed. Sending healthy wishes your way.
A quick and easy experience
A quick and easy experience. Great service when it’s not a major issue requiring hospital time. I love how convenient it was and there was almost no wait time. The Dr was fantastic. This is a great option
9 May 2026
Reply from Maple
We love to hear this, Amy. Thanks for taking the time to share your experience with us.
Reply from Maple
Thanks for the review, Jamie. We're so glad you could get the care you need quickly and easily on Maple.
Very prompt connection to a doctor
Very prompt connection to a doctor. Quickly diagnosed the problem and offered treatment. Like the fact that everything happened so quickly
8 May 2026
Reply from Maple
Thanks for taking the time to write us a review. We're very happy to hear you enjoy using Maple.
Great people and awesome to talk to and…
Great people and awesome to talk to and get you the help needed thank you
8 May 2026
Reply from Maple
This is great to hear, Thomas. Glad we could be there when you needed us.
It was easy to access and use and quick.
7 May 2026
Reply from Maple
Thanks for the review, Chisom. We're so glad you could get the care you need quickly and easily on Maple.
I am at work
I am at work. I am trying to reply as fast as i can, the practitioner end the consultation right away.
7 May 2026
Reply from Maple
Hi Arahmae, thanks for taking the time to share your experience with us. Please reach out to us at getmaple.ca/contact-us/ so a member of our team can look into this issue for you. We're here to help.
Quick and sound
Using the virtual care was so quick, and yet the np asked questions to get a more accurate diagnosis.
6 May 2026
Reply from Maple
Thanks for the review, Julie. We're so glad you could get the care you need quickly and easily on Maple.
Very fast service
Very fast service. Amazing from consult til prescription filled, took half an hour!
5 May 2026
Reply from Maple
This is great to hear, Amelia. Glad we could be there when you needed us.
Thank you for all your support
Thank you for all your support, maple has supported me through a tough time and I appreciate it so much.
6 May 2026
Reply from Maple
Thanks for the review, Aleksandra. We're so glad you could get the care you need quickly and easily on Maple.
Very easy to connect
Very easy to connect. Very fast service. Doctor very responsive and knowledgeable.
5 May 2026
Reply from Maple
Hi there. We love to hear this. Thanks for taking the time to share your experience with us.
It was quick but how long does it take…
It was quick but how long does it take for referral to go through to doctor David MacKenzie
26 April 2026
Reply from Maple
Hi Janet, thanks for taking the time to share your feedback. Specialist referrals are processed by our Care Delivery team. Once the specialist has received and accepted the referral, the specialist's office will reach out to you by phone or email to schedule the appointment. Our team is here to help at getmaple.ca/contact-us/ if you have additional questions or concerns.
Very quick service!
4 May 2026
Reply from Maple
We love to hear this, Judith. Thanks for taking the time to share your experience with us.
Time with Doc. seemed rushed
I was so quickly prompted to approve the Doc's prescriptions, that I lost any opportunity to ask for anti-biotics, before the session abruptly ended and moved on to delivery instructions.
4 May 2026
Reply from Maple
Hi Joe, thanks for taking the time to share this—we're sorry we didn't meet your expectations.
We'd genuinely like to understand what went wrong and see if there's a way to make it right. Can you please reach out at getmaple.ca/contact-us/ and share more details? The more we know, the better we can help.
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