Get Laid Beds Reviews 

7,270
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,685 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making interactions pleasant and informative. Many people highlight the seamless service, from initial consultations in the showroom to efficient ordering and timely delivery processes. Reviewers are particularly impressed with the high quality and design of the products, often describing beds as beautiful, solid, and comfortable. The quick lead times and the ease of assembly, often performed by skilled delivery teams, also stand out as significant positives. Customers frequently express overall satisfaction, with many recommending the company for its reliable products and excellent customer care.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, frequently describing them as helpful, efficient,... See more

Product

Clients share positive opinions on product quality, with many reviewers consistently praising the excellent... See more

Service

Consumers consistently report positive experiences with the service, highlighting its efficiency,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the efficiency and... See more

Quality

People report positive experiences with quality, consistently praising the excellent craftsmanship and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service received by Spencer over the telephone just now. Spencer was able to make some suggestions which I hadn’t yet considered. Spencer also informed me about measurements and hel... See more

Company replied

Rated 5 out of 5 stars

What a fantastic UK based company, me and my wife travelled 4 hours around trip to visit there show room. It was exactly what we needed todo to see all the different designs and woods they offer. Bonu... See more

Company replied

Rated 5 out of 5 stars

Grace was excellent in holding space for me while I was having technical difficulties (my end!!) ordering a bed. She took me through the process remembering all my mutterings. Excellent service. The 2... See more

Company replied

Rated 5 out of 5 stars

An excellent service from start to finish. Really helpful telephone advice about beds (as I needed a bespoke longer length). Easy ordering. And excellent, timely delivery and assembly service, all don... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Furniture Maker
  4. Furniture Manufacturer
  5. Mattress Store

Written by the company

Get Laid Beds are the leading British manufacturer of 100% solid wooden bed frames. With an 11 year guarantee on all beds, choose from 60+ designs, 17 finishes, 17 sizes and more custom options available. All our wooden beds are lovingly handmade to order and shipped worldwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(7,270)

1,677 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thanks Todd and Paulo

Thanks Todd and Paulo, awesome service, with a smile and in 34 degrees heat... legends.

24 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello,

I agree the guys are legends!

Thank you for the kind words!

Chris

Rated 5 out of 5 stars

Sean and a very helpful lady…

Sean and a very helpful lady delivered/assembled our bed in the blistering sun and helped with an admin error on my part, not adding mattress removal to chart.
Bed is a beast!
Thanks guys

24 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Shane,

Thank you for this review! Sean is a star and I am pleased to see the bed was so well received.

Chris

Rated 5 out of 5 stars

Paulo was brilliant

Paulo was brilliant. He kept me informed via text every step of the way… the day before a rough time of arrival, on the day an exact time he would arrive.
Paulo is a delightful man, polite and courteous. The bed was put up with professionalism and very quickly. All boxes were taken away.
If I needed another bed l would definitely use “Get Laid” again especially when they employees people such as Paulo.

9 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Susan,

I agree Paulo is amazing! Thank you for sharing such kind words.

Chris

Rated 5 out of 5 stars

From start to finish it was stress…

From start to finish it was stress free.
Great customer service from grace at the show room and great delivery driver Toby the bed looks amazing really impressed with everything

22 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Andrew,

Grace is a star so thank you for this review!

Chris

Rated 5 out of 5 stars

Pete and Adam were great

Pete and Adam were great. Updated us on delivery time and worked hard during a very hot day to get the job done. We are really pleased. Well done guys and great bed. We are very happy 😀

22 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Tina,

Thank you for this review Adam and Pete are a real credit to the company.

Chris

Rated 5 out of 5 stars

Thank you !

Aaron & Sean delivered and set up the bed - very polite, calm and professional. Quick set up and happy with the quality of the bed frame. The stain is darker than on the photos but i'm happy with that as prefer a darker stain

22 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Aqsa,

I am so pleased to see that everything has gone so well!

Chris

Rated 5 out of 5 stars

Adam and Pete came across as lovely…

Adam and Pete came across as lovely fellas, and had the bed knocked up in no more than 15 minutes. Excellent service and a wonderful product

22 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello,

Thank you for this review! I am pleased to see both the product and the service was so great.

Chris

Rated 5 out of 5 stars

Top experience - exactly what you’d want

Aaron and Sean were wonderfully efficient. They arrived bang on 7am and were done by 7:20, with a perfectly made bed all whilst being good humoured and polite (ensuring to take shoes off in taking the bed up etc). Couldn’t ask for more!

22 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Alex,

Thank you for this review the guys do a brilliant job!

Chris

Rated 5 out of 5 stars

Quality bed and great customer service

I had a great experience with Get Laid Beds. Their customer service team was very responsive throughout the whole process. Lewis promptly replied to all of my enquiries, was consistently helpful, and kept me informed every step of the way.

Excellent customer service and support. I would definitely recommend Get Laid Beds to anyone looking for a quality bed and a company that genuinely cares about its customers.

1 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Nico,

Lewis does an amazing job so thank you for this feedback!

Chris

Rated 5 out of 5 stars

I couldn't be happier with our Ottoman

I couldn't be happier with our experience with Get Laid Beds. The quality of the bed is outstanding—it's beautifully made, incredibly sturdy, and looks even better in person than it did online.

The delivery and assembly service by Paulo was excellent. He put the bed together incredibly quickly and efficiently, and he was so friendly and professional, even in the heat we are having. He made the whole experience stress-free and was genuinely lovely to have in our home.

From the quality of the product to the outstanding customer service, everytime I got in touch with Get Laid Beds, they replied super quickly, everything exceeded my expectations. I would highly recommend Get Laid Beds to anyone looking for a stylish, well-crafted bed backed by fantastic service. Thank you for such a wonderful experience!

19 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Natasha,

Thank you for leaving such an in depth review! I am glad the whole experience was so fantastic!

Chris

Rated 5 out of 5 stars

Great service

Great service
Great website easy to order.
Order arrived day early and was very easy to build.
Great job.

18 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Calum,

Thank you for this positive feedback!

Chris

Rated 5 out of 5 stars

Great experience

I'm happy with this sturdy, high quality bed and the smooth buying process. I gave also Grace from customer service a call, who was super helpful and shipped out an extra slat when I needed it.

19 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Mel,

Thank you for this review Grace is a real asset!

Chris

Rated 5 out of 5 stars

Excellent installation today

Excellent installation today. Quick effortless and helped my wife with set up. Too early to review actual bed frame but looks great ! Thank you so much !

19 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Tim,

Thank you for leaving this review it means a lot to us!

Chris

Rated 5 out of 5 stars

Ordered the wrong size bed

Ordered the wrong size bed, only noticed after building it. Contacted them and Grace was so helpful even though it was my mistake. Grace arranged for collection or the wrong be plus a replacement to be delivered. Excellent service!

19 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Andy,

Grace is a star so thank you for this.

Chris

Rated 5 out of 5 stars

Thanks to Adam and Sean’s speedy…

Thanks to Adam and Sean’s speedy service our Ottoman was moved and put back in half an hour! It was great service of Get Laid to agree to help us move our bed after four years of purchasing.

19 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello,

Thank you for your kind words!

Chris

Rated 5 out of 5 stars

Japanese storage bed - Great to look at and sleep in

I've got two beds - the deco and a Japanese storage bed - and am very happy with both. All the design touches and size variations makes it easy to request something that really suits the space. Aaron and Ashley came exactly when they said and did a very efficient build. Would definitely recommend. After decades of white flat pack I finally feel like a grown up

18 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello George,

The guys do an amazing job so thank you for this review!

Chris

Rated 5 out of 5 stars

Bed delivery and construction

Adam and Sean did a super job delivering and building my son’s bed. They were efficient, tidy and a pleasure to deal with. The bed looks great! I highly recommend Get Laid Beds.

19 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Emma,

I am so pleased to hear that you love your new bed!

Chris

Rated 5 out of 5 stars

Really great service

Really great service, friendly staff and very fast assembly!

18 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Karen,

Thank you for taking the time to leave this review!

Chris

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