After being pre approved when suddenly in the market for a rental, I looked up many bond loan options. GetCujo have been incredible from the moment I applied. Fast, simple, transparent and true. Bond... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Approved my application then proceeded to make a literal typo with the payment to the real estate so it went into the wrong account. I am still waiting on the real estate being paid as they rudely onl... See more
Company replied
Highly recommended. Were helpful every step, had my bond loan approved same day. And after losing work due to Covid 19 they were extremely helpful in setting up a payment plan to fit my needs with no... See more
After being homeless for 4 months and then getting an email to say we got a rental property, Cujo was amazing and had our Bond paid within a couple of hours. They were easy to talk too and handle ever... See more
Company details
Written by the company
We make it possible for residential renters to move into their new home without paying thousands of dollars upfront. Once the renters finds their new home, CUJO covers the bond with the landlord so the renter can move straight in and use the bond money for other things!
Contact info
Melbourne, Australia
- hello@getcujo.com.au
- getcujo.com.au
4.5
Excellent
124 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful especially during a time…
Very helpful especially during a time when it’s close to Xmas. Everything was processed smoothly. Very great full would definitely recommend CUJO.
22 December 2021
Contact Cujo today
If you need assistance with your bond, do not hesitate, contact Cujo today.
From go to wo, Cujo have been amazing. The customer support people you have are a credit to your company. I could not recommend Cujo highly enough.
17 November 2021
Cujo was fantastic they managed to…
Cujo was fantastic they managed to making the whole moving process less stressful I wish I could give 10 stars.
16 November 2021
Easy hassle free process
26 October 2021
Employees can’t transcribe account numbers correctly
Approved my application then proceeded to make a literal typo with the payment to the real estate so it went into the wrong account. I am still waiting on the real estate being paid as they rudely only says they’ll try get it right this time with today’s run. Did not even receive an apology. Will never use again and wish there was an early payout option as I no longer trust this company.
25 October 2021
Reply from Cujo Holdings Pty Ltd
Hi Sarah, Thanks for feedback and we apologize for this error any stress it has caused.
Prior to your review, we had already contacted your agent to rectify the issue and they were satisfied that payment would be corrected during the normal daily payment run. Sorry if this came across as rude.
Further to your comments above - we do offer early payout options without penalty. If you wish to discuss a payout option, please contact the team at hello@getcujo.com.au
I would definitely recommen cujo to…
I would definitely recommen cujo to anyone looking for a rental bond. Great service 😁
22 October 2021
This was the easiest process for…
This was the easiest process for anything I have signed up to!
Within an hour I had approval, customer service were amazing talking me through the next steps, and it was all done and dusted within 24 hours from my initial application through to funds being paid for the bond.
Highly recommend this as it was a breeze and took all of the stress out of paying my bond! :)
4 October 2021
Easy 'and fast 'efficient service '…
Easy 'and fast 'efficient service ' highly recommend
30 September 2021
excellent service friendly and helpful team, quick quality service
excellent service very fast quick outcome and helpful friendly consultant Simon thankyou. I was approved and my bond paid all in the same day and a massive sigh of relief when they sent me the receipt of my bond paid. A massive thanks and appreciation to the whole Cujo team.
30 September 2021
I was charged an extra instalment!!
I was charged an extra instalment, tried to contact numerous times to have the instalment refunded to my account however all operators where “busy” when I phoned and my emails weren’t answered. Not happy with this at all.
29 September 2021
Unprompted review
Reply from Cujo Holdings Pty Ltd
Hi Taylor,
Thank you for your feedback and we understand your frustration.
As discussed in email and on the phone - we have not received any additional payments from you and you have not been overcharged. We have provided a transaction statement of successful payments receipted to confirm this.
As discussed, it appears the error has been made on the bank's side and we have offered to assist resolving this issue, by requesting verified bank transaction data or by contacting your bank on your behalf, which you have not wanted to proceed with.
We will continue to work with you, and your bank to resolve this issue and here for your support.
Hopefully a resolution can be provided by your bank to verify the transaction in question and bring this to a close.
The Team at Cujo
making renting easier
Incredible
Incredible! Easy,Quick,Friendly Service, My Bond Was Paid Well Within 24 Hrs. Well Done Cujo! 5 Stars. Thank You ..
28 September 2021
Service was very quick and easy
23 September 2021
Fast and easy application
Fast and easy application. Quick responses to enquiries. Would definitely recommend.
21 September 2021
Great company
Honestly great company to deal with from start to finish 😊 very professional upon speedy response I would highly recommend for your bond loans👌
17 September 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.