getadrip.com Reviews 721

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and efficient, often highlighting their helpfulness and ability to make people feel comfortable and cared for. The service itself is frequently described as excellent, well-managed, and easy to organize, with many appreciating the clear guidance and supportive approach. People also note the smooth user experience, finding the process straightforward and the overall service reliable. However, some people were dissatisfied with aspects of customer service and the ordering process. A minority of reviewers reported issues with orders not arriving, difficulties with account activation, or a lack of communication regarding their purchases. Some also mentioned challenges in getting in touch with customer service or experiencing unhelpful responses when issues arose.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as friendly, professional, and... See more

Service

Reviewers highlight positive aspects of service, noting its professionalism and reliability. Customers... See more

User experience

Users describe positive interactions with the overall experience. Many reviewers highlight the smooth and... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While many reviewers praise the... See more

Order

Reviewers mention ambiguous feedback about order. Many customers report significant issues, including orders... See more

Based on these reviews

Rated 4 out of 5 stars

I easily consulted, was quickly approved and my medication came as promised. I have observed fewer cravings and weight loss that is constant.

Rated 5 out of 5 stars

The staff are very friendly, and they found my details quickly as I’d been once before. I’m going to make it a regular occurrence for B12 as I have a blood condition which means I use it up quickly. I... See more

Rated 5 out of 5 stars

Very efficient and professional. I needed to provide a blood sample for a thyroid gland function test and this was very easy to organise and do via GetADrip. Also, less painful than what venous blood... See more

Rated 5 out of 5 stars

I had a great experience here. It’s one of the most trusted places I have visited. The hygiene standards and professionalism were excellent. The staff took personal care of me during and even after th... See more


Company details

  1. Wellness Center
  2. Wellness Program

Written by the company

Get A Drip is a leading Longevity Wellness brand committed to helping people live healthier, longer lives through innovative wellness solutions. Specialising in IV vitamin therapy and advanced health treatments, Get A Drip offers a wide range of services, including vitamin drips, booster shots, cryotherapy, oxygen therapy, and GLP-1 weight management support. With a focus on preventative health and optimising long-term wellbeing, each treatment is designed to support energy levels, immune health, and overall vitality. All treatments are administered by qualified healthcare professionals in a safe, clinical environment, ensuring the highest standards of care across multiple UK and European clinics. Dedicated to making premium wellness accessible, Get A Drip also provides telemedicine services and direct-to-consumer products, including cutting-edge supplements, empowering customers to take control of their health from the comfort of their own homes. By combining science-backed treatments with exceptional customer care, Get A Drip continues to lead the way in Longevity Wellness, helping clients achieve lasting health, energy, and wellbeing for the future.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

721 reviews

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Replied to 0% of negative reviews

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Rated 5 out of 5 stars

Reassuring and professionally run

From the initial consultation through to follow-ups, everything has been handled with care. I appreciated the time taken to explain how the programme works and what results to realistically expect.

The service feels safe and medically supervised, which gives me confidence. Progress has been steady, and overall I'm pleased with the experience so far.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Drip to glow and to energise

Drip to glow and to energise? this place is an absolute place for your thirst! 😃 love everything, I came in sluggish and after my drip I came out totally renewed! I recommend this place. The feet compressor is a bonus!
Staff are very friendly and professional!

14 March 2026
Unprompted review
Rated 5 out of 5 stars

What I appreciate most is the balanced…

What I appreciate most is the balanced approach. Nothing feels rushed and there are no exaggerated promises. The consultation was informative and made me feel comfortable moving forward.

The service is well structured and communication has been consistent throughout. It feels like a responsible and sustainable way to approach weight management.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service Fab

Morgan was so helpful when I had an issue with the online process. Anyone dealing with her doesn’t have to worry!!

11 March 2026
Unprompted review
Rated 1 out of 5 stars

I went in for a Vitamin C IV drip

I went in for a Vitamin C IV drip. While the office was great and the experience by itself was very smooth, my eyes started to swell up about 20 minutes after the consultation. When I called to ask about whether it was normal, I was told that “it hasn’t happened to previous customers before and unfortunately they can’t tell if it’s because of the treatment since it didn’t happen during the drip”. This only alarmed me more so I went to a pharmacist who told me that they’ve had others come in with the same problem after getting IVs from private centres. Luckily, the antihistamines they gave me helped calm it down but it has been 3 days since my appointment and my eyes are still a bit swollen.

Would be very careful when getting IV drips. Get A Drip did have me sign a waiver when I go in so I understand that they are not liable. But this entire experience was very uncomfortable and I am unlikely to ever get an IV from here again.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Professional support and steady progress

I decided to try this service after looking at a few different options. From the start, everything felt well organised and professionally handled. The consultation was detailed and expectations were explained reaslistically.

Communication has been excellent, and the team has been approachable whenever I've had questions. Progress has been gradual but noticeable, which feels much more sustainable than quick fixes. Overall, a reassuring and well-managed service.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

I recently try Getadrip to check how…

I recently try Getadrip to check how the platform works. Website design simple and not hard to understand. Signing up was quick and I didn’t face any big issue during the process. I also like that information is explained clearly so new users don’t feel too confused. It took little time to explore all features, but after that everything felt easier.

9 March 2026
Unprompted review
Rated 1 out of 5 stars

Prescription medication never delivered and no resolution

I have been a subscription customer with Get A Drip for over a year and this has been the worst experience I’ve had with any medication provider.

My Mounjaro order (over £190) was dispatched via DPD but never delivered due to an issue in my area. I provided evidence from DPD showing this, and two days later the tracking updated to “returned to consignor”, which confirms the parcel never reached me.

Despite sending this evidence multiple times, Get A Drip have refused to send a replacement or issue a refund. I am now going into my third week without medication that I rely on as part of an ongoing treatment plan.

What makes this worse is that they are still happy to continue the monthly subscription billing, yet there has been no urgency to resolve the fact that a patient has been left without their prescription.

This is not a pair of socks from an online shop – it is prescription medication that requires consistent use. If a company is offering subscription medication services, they should have delivery systems and customer support capable of handling issues like this without leaving patients without treatment.

Customer service responses have been slow and unhelpful, even though the courier tracking clearly shows the parcel was returned to them.

If this matter is not resolved promptly, I will have no choice but to escalate the issue to the General Pharmaceutical Council, the Medicines and Healthcare products Regulatory Agency, and pursue a chargeback through my payment provider for goods not received.

Very disappointing experience and I would strongly advise others to think carefully before relying on this service for essential medication. I will happily update this review if the issue is resolved appropriately.

11 March 2026
Unprompted review

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