While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.2

Poor

TrustScore 2 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t do it

Don’t do it, learnt the hard way. Wanted my blood drawn for tests & be responsible with my life only for them to do this. Speaking right now, these low lives ransacked the boy, taxi money finished. I have no idea what to call this, karma or what? Lesson learnt

25 May 2026
Unprompted review
Rated 1 out of 5 stars

Bought an expensive test two weeks ago…

Bought an expensive test two weeks ago it has not yet arrived even though I got an email that says it left their place.
It’s registered at the delivery company the day after but nothing since.
Tried to get in contact with get tested but that is ai chat. You can not call.
You could choose an option “talk to a living person “ but it’s an email making a case an says usually responds on 24-48 hours…
I bought this because I am ill and need a specific test that the commone care won’t take to show my doctors
The results of that test is not done until 4- 8 weeks so no time is running an I do not get the right treatment because of this.
It’s really bad customer service!!!

15 April 2026
Unprompted review
Rated 4 out of 5 stars

Just what I needed!!

I’m extremely grateful for this service. I usually avoid visiting a doctor in person due to embarrassment and anxiety. The clinical team was very helpful and answered all my questions about the treatment. I also received my medication within 48 hours.

4 March 2025
Unprompted review
Rated 1 out of 5 stars

REF DGTZ4M-ML melatonin

REF DGTZ4M-ML
i received the melatonin test and advised best to carry out the test first thing in the morning.
then i received the test results, it then said it was best to carry out the test in the evening 🤷

i then contacted their customer services and like many other people have said, there's no reply

16 July 2025
Unprompted review
Rated 1 out of 5 stars

They company is a scam

They company is a scam. You make an order, and do everything they require. They never reply, and you are lucky of ever receive the product you ordered. Stay away from them!

7 May 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS!!!

I paid and literally got no email confirmation of my purchase or next steps. There is no way to contact them other than the "contact us form" on the website. They do not respond. I regret using them; do not use them. This is a scam.

4 December 2024
Unprompted review
Rated 1 out of 5 stars

complete scam

complete scam. they take your money and won't return your emails. Highly recommend staying away and I will be reporting this website. It is a shame some people do not have the brains to make money legitimately

after leaving this review I finally got a response promising me it's on the way. of course, it still hasn't arrived. the couriers they use are completely incompetent as well. dont give these people your money

19 August 2024
Unprompted review
Show reviews in all languages. (9 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look