I'd Subscribed without realizing! Gentle Patches understood. Customer Service replied promptly with a few suggestions, all sorted in a short while. Just edited! 1 month later had to chase refund.
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Gentle Patches is a wellness brand offering science-backed transdermal patches designed to support energy, skin health, weight management, and more. Founded by health entrepreneurs passionate about longevity and modern wellness, we offer a focused line of patches formulated for what matters most—helping people feel better naturally. Our patches provide a clean and effective alternative to traditional supplements by delivering active ingredients through the skin for steady, controlled absorption. Whether it's NAD+ for cellular energy, marine collagen for skin vitality, or natural compounds like berberine to aid metabolism, our goal is to make wellness easier, more consistent, and more natural. With no fillers or unnecessary additives, our products are made for people who want real results without the hassle. We serve customers across the US and Europe with fast, reliable shipping and a satisfaction-first approach to customer care. Gentle Patches is continually developing new solutions to support your well-being at every stage of life. Simple. Natural. Effective. That’s the Gentle way.
Contact info
Švitrigailos g. 34, LT-03230, Vilnius, Lithuania
- US: (718) 957-1203
- support@gentlepatches.com
- gentlepatches.com
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Replied to 29% of negative reviews
Typically replies within 2 weeks
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The product does not work and you buy…
The product does not work and you buy one package to try and unbeknown you, you are signed up to a subscription and they help themselves to your bank account!! Stay well clear.
Great service and very quick response…
Great service and very quick response from customers service thank you.x 😊
Quick response
My request was completed quickly & competently. Good to have interaction with a company who understands a users problems.
I accidentally ordered wrong
I accidentally ordered wrong, texted them for help, and they responded within hours. I would recommend their customer service 100%!
It works!
It truly is gentle and yet my cravings have stopped.
I tried GLP1 injections. They made me sick. Then I tried
Wegovy pills, low dose. Didn't work on me. Then I went to a higher dose and my heart was racing all night, so I had to stop. I really hope these continue to work. I am so happy to find them. Thank you for such a great product.
Run Fast!!
Did not do anything for my appetite. Tried to get a refund and they make it so difficult. They make you pay for return postage then a restocking fee. Oh, they sure make it on time to send more useless patches and yes, same difficulty in trying to cancel. My recommendation, DONT waste your time!!!!!!
I bought the patches for about 25$
I bought the patches for about 25$. I like new products and thought I would give it a try. I was hopeful, but they made me feel sick. I stopped and decided to stop. Then they sent me a notice that I had three days to cancel. Then they charged me right away, and then charged me over 100$ in US money, TWICE!! It’s a scam. Now they let me cancel, but did not refund me the 200$ that quietly charged me.
I email customer service and they…
I email customer service and they responded fast and answered my question
Very satisfied
Thanks
I had a severe Anaphyalaxis allergic…
I had a severe Anaphyalaxis allergic reaction to the patches. My body felt like I was on fire, my skin turned bright red and I had severe shaking. I went to the hospital and was treated and was given 3 prescriptions to take after costing $340.00. Plus the expenses for the hospital. Buyer be ware!
TOTAL SCAM
I bought these patch thinking they were genuine, they were supposedly GLP1 for slimming, i used them for 7 days and I put a 1LB on, i got in touch they said was i using the correctly they were small blue sticky paper,how could you go wrong. They i used them for a further 20 days, nothing happened, I agree with everyone when they say they are polite but they are not helpful because the offer me 30% off to keep them and then unbeknownst i had signed up to a subscription and they sent me another pack which considering I had told them what I thought if them you would think they would have sent them. I rang them the day they took payment and they said it was already gone but I could have a 40%% off to keep them or send them back at my own expense and the would refund me less £5.00. I told them to pick them up because I wasn't paying postage plus £5 that was the last I heard. They are a total scam they would never have worked and they are taking money under false pretence. I i could give the zero points I wouuld.
Although I needed to have customer care…
Although I needed to have customer care take care of an issue, all in all things went well.
Be warned
Be warned: I was charged for 6-mth supply of 30 day patches when I only wanted 1-30 day pack for $29, instead I was charged $107.97. Since then (without human interaction) I have returned the unused packs to distributor's address, but have been told I can't get my money back. Total scam, no GLP ingredients
Patrick answered my email very quickly…
Patrick answered my email very quickly regarding an automatic subscription I had mistakenly put in place. He corrected this immediately. Excellent customer service.
Absolutely disgraceful product and customer…
Absolutely disgraceful customer service. Efficacy of patches is questionable and Berberine shouldn’t be released via patch. Tried getting a refund for the 3 upsell packs at the initial ordering stage as my doctor told me the patches shouldn’t be sold without consultation and that Berberine should be delivered via tablet form at the very least. Got looped into the subscription cycle when I didn’t want to subscribe and they don’t listen to any communications sent to them. KEEP AWAY and pass on to anyone you know who is thinking about using them.
I am very please with your client…
I am very please with your client service thanks
Customer service is great
Customer service is great. Unfortunately my skin reacted to the patches so I reached out to them. They worked with me and resolved my issue with a refund. Throughout the process they were pleasant and helpful. I wasn’t able to use the product long enough to rate the product but I give their customer service 5 stars!
Gerry was great sorting out my website…
Gerry was great sorting out my website and order issues!
It’s over priced and customer service…
It’s over priced and customer service is bad
Unwanted subscription service
I brought 1 pack of the GLP-1 as a one off purchase, the patches didn’t work at all to curb my appetite and i was charged for a subscription the next month that it was never made clear that i was even signed up for.
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