Gentle Patches Reviews 

1,142
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,043 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the patches effective, reporting reduced cravings, appetite control, and noticeable weight loss. People appreciate the product's help in managing dietary choices. Positive interactions with customer service were also noted, with staff described as helpful and efficient for inquiries or refund requests. Conversely, a small portion of people felt the product was ineffective, reporting no weight loss or impact on cravings. Some also experienced adverse skin reactions like blood blisters or rashes. Additionally, several customers noted significant issues with refunds, often chasing them or not receiving them, and faced problems with incorrect orders or cancelling subscriptions.

What people talk about most

Product

Consumers find product to be ambiguous, with many reporting positive experiences such as weight loss, curbed... See more

Quality

Users describe ambiguous interactions with quality, with some reviewers praising the patches for holding... See more

Order

Customers had ambiguous experiences with order, with some reporting quick delivery and satisfaction, even... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the prompt, helpful, and... See more

Refund

Reviewers highlight ambiguous aspects of refund, with many reporting that despite a money-back guarantee,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'd Subscribed without realizing! Gentle Patches understood. Customer Service replied promptly with a few suggestions, all sorted in a short while. Just edited! 1 month later had to chase refund.

Rated 4 out of 5 stars

I feel the patches are working, but at a slower pace than the shot, which is what I expected. I am not experiencing any negative side effects; I’m not sure if I will later, as I have only used se... See more

Rated 4 out of 5 stars

I am 81 and have not been able to lose any weight no matter what I do. I don't eat much, but not always the right things, but small quantities. I was anxious to get started and waited about a week an... See more

Company replied

Rated 5 out of 5 stars

The day after I received my Berberine Patches I placed the Gentle Patch on my bare skin. The first four days I placed new patches on my bare skin and didn’t experience anything new or different. On... See more


Company details

  1. Health and Beauty Shop

Written by the company

Gentle Patches is a wellness brand offering science-backed transdermal patches designed to support energy, skin health, weight management, and more. Founded by health entrepreneurs passionate about longevity and modern wellness, we offer a focused line of patches formulated for what matters most—helping people feel better naturally. Our patches provide a clean and effective alternative to traditional supplements by delivering active ingredients through the skin for steady, controlled absorption. Whether it's NAD+ for cellular energy, marine collagen for skin vitality, or natural compounds like berberine to aid metabolism, our goal is to make wellness easier, more consistent, and more natural. With no fillers or unnecessary additives, our products are made for people who want real results without the hassle. We serve customers across the US and Europe with fast, reliable shipping and a satisfaction-first approach to customer care. Gentle Patches is continually developing new solutions to support your well-being at every stage of life. Simple. Natural. Effective. That’s the Gentle way.


Contact info

3.3

Average

TrustScore 3.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 32% of negative reviews

Typically replies within 2 weeks

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3.3

All reviews

(1,142)

1,052 reviews in the last 12 months

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Rated 1 out of 5 stars

I don’t even going to write about how…

I don’t even going to write about how long the order took to be received but they need to improve that as well, but the product itself it’s a joke. Do not buy it, you are going to lose your money!!!

2 May 2026
Unprompted review
Gentle Patches logo

Reply from Gentle Patches

Hello,

Thank you for your feedback. We are sincerely sorry to hear that your order took so long to arrive and that you are disappointed with the product itself. We are actively working to improve our shipping times to prevent delays like this.

We never want our customers to feel like they have wasted their money. Since every body chemistry is unique, results can vary, but we want to make this right for you.

Unfortunately, we cannot see your email address or order number from your Trustpilot profile. Please reach out to us directly at support@gentlepatches.com with your order details so our team can look into your case and assist you with a solution.

Best regards,
The GentlePatches Team

Rated 1 out of 5 stars

The product did not work for me

The product did not work for me. That is the reason I only bought once onlinence: 3 month supply. I then find I have been charged $82 on 6/20/26 for a renewal of the product I never wanted. I do not have an account on their website because there is no capability to do so. I have sent 5 emails requesting a return label and refund. I keep getting a BOT return message for a discount to keep the product. Do not buy this product. If it was that good you would keep buying the product. It is very deceptive: They use Amazon for delivery so you have no idea where the product came from to return it to.

19 June 2026
Unprompted review
Gentle Patches logo

Reply from Gentle Patches

Hello Kathleen,

Thank you for bringing this to our attention, and we sincerely apologize for the frustration you have experienced with this renewal and our customer support communication. This is absolutely not the experience we want our customers to have.

We want to resolve this for you immediately. Please reach out to us directly at support@gentlepatches.com with your order details or the email address used for the purchase.

We will personally step in to stop any automated messages, locate your order, ensure your subscription is fully canceled, and arrange a return label and refund for the unwanted charge. We are committed to making this right for you and look forward to your email so we can resolve this directly.

Best regards,

Gentle Patches Team

Rated 1 out of 5 stars

Unethical

Unethical. I emailed them to cancel all future product shipments. They acknowledged my request and confirmed it. Then I get a notification today that “my order is on its way” and I checked my bank acct and they had pulled money out. I sent a harsh email. They acknowledged it but said “we already shipped it so it’s too late to cancel” POS!
DO NOT TRUST THEM!!

19 June 2026
Unprompted review
Gentle Patches logo

Reply from Gentle Patches

Hello Harpie,

Thank you for bringing this to our attention, and we sincerely apologize for this incredibly frustrating experience. This is absolutely not how we conduct our business, and we understand your anger regarding the charge and shipment after your cancellation was confirmed.

We want to investigate this error immediately and make it right. Please reach out to us directly at support@gentlepatches.com with your order details or the email address associated with your account, and please mention this review.

We will personally look into why the system processed this shipment after your cancellation, and we will ensure you are fully refunded for this mistake without you having to worry about returning the package at your own expense.

We genuinely want to resolve this for you and hope to hear from you soon.

Best regards,

Gentle Patches Team

Rated 1 out of 5 stars

Gentle Patches took money out of my…

Gentle Patches took money out of my account, without my permission and after weeks of phone calls, are still refusing to give my money back. Be very careful when dealing with this company.

29 May 2026
Unprompted review
Gentle Patches logo

Reply from Gentle Patches

Hello Cheryl,

Thank you for bringing this to our attention, and we are sincerely sorry for the frustration and stress this situation has caused. We take billing and refund concerns very seriously, and it is never our intention to charge any customer without their consent or to withhold refunds that are due.

We want to investigate this immediately and resolve it for you. Please reach out to us directly at support@gentlepatches.com with your order or account details, and mention this review.

We will personally look into your case, review our communication history, and ensure this is resolved directly. We want to make this right and hope to hear from you soon.

Best regards,

Gentle Patches Team

Rated 1 out of 5 stars

Deplorable

Deplorable
They don’t work but I don’t mind that
What I do mind is underhand tactics and hard sell. Telling you you have subscribed and more patches will be charged for. Why would anyone subscribe without testing them out first
They do not work
They do cause gastric issues in the first few days and you might loose a couple of pounds. When this settles the pounds go back on and you are exactly the same weight.
Do not be mislead as I was

24 June 2026
Unprompted review
Gentle Patches logo

Reply from Gentle Patches

Hello Andrea,

Thank you for sharing your honest feedback, and we sincerely apologize for the frustration regarding your experience. We are very sorry to hear that you felt pressured by our checkout process and that the patches did not meet your expectations. It is never our intention to mislead our customers or lock anyone into a subscription they did not want.

We want to resolve this for you immediately. Please contact us directly at support@gentlepatches.com with your order details.

We will personally make sure your subscription is fully canceled, verify that no further charges are made, and assist you with a refund for any unwanted orders. We genuinely value your feedback and want to make this right.

Best regards,

Gentle Patches Team

Rated 4 out of 5 stars

2 weeks = Down 2lbs

I've only been using them for 2 weeks, but I'm down 2lbs already, and I haven't changed a thing yet!! The only reason I gave 4 and not 5 is that I want to wait until I've been on it at least a month to see just how effective they are overall - but so far, so good!!

23 June 2026
Unprompted review
Rated 1 out of 5 stars

No Full Refund

I was sent the incorrect product and despite my many emails I was not told that correct ones would be sent. I also had a bad skin reaction to what was sent. After 20 emails I was told to return the product with no return address and was told I would only be refunded for unopened product, not a full refund as advertised.

22 June 2026
Unprompted review
Gentle Patches logo

Reply from Gentle Patches

Hello Laurie,

Thank you for bringing this to our attention, and we are deeply sorry for the incredibly frustrating experience you have had. Sending the incorrect product and not providing a clear, supportive resolution is absolutely not the standard of service we hold ourselves to. Furthermore, we are very concerned to hear that you experienced a skin reaction, and we hope you are feeling better.

We want to step in and resolve this for you immediately. Please reach out to us directly at support@gentlepatches.com with your order details or the email address used for your purchase, and please mention this review.

We will personally locate your emails, bypass any automated rules, and ensure you receive a full refund for this order without requiring you to worry about returning the product.

We sincerely want to make this right and look forward to your email so we can process this for you right away.

Best regards,

Gentle Patches Team

Rated 1 out of 5 stars

Rubbish product and useless customer service

If I could give zero stars I would. It is very rare that I leave a review except in very good or very bad experiences.
This company and their product fall into the exceptionally bad!
To be clear I ordered one pack of GLP-1 weight management patches. They are sold as a means to speed up your metabolism. Cleverly using GLP-1 in the title they make you think it is like the weight reduction drug you can get from your Dr. They are not, and the ingredients do not work and did nothing for me. I did some further research after I bought them and they are useless as the ingredients do not absorb in quantities which would do anything. The claims have no medical backing, which you will read if you look at the really tiny print on the back of the packet. They con you with a promise that will never be fulfilled.
Even worse than a product which does not work is finding that I had been debitted for a monthly subscription that I did not authorise. As soon as I saw the pending payment I contacted them and told them to stop the delivery and the subscription.
The subscription is now cancelled but the payment has not been refunded. Also they did not stop the shipment and following a number of messages with the company they will not give me a full refund!
I have been offered 30%, 40%, and lastly 50% refund and I can keep the patches.
Their other offer is, I can return them at my cost, and wait at least 14 days for them to confirm arrival, and then they will take a further £5 off my "full refund" as a restocking charge!

My advice is avoid this company. Their products are false and do nothing for you, they then take money from your account under the guise of a subscription, and finally refuse to give you your money back!!!

10 June 2026
Unprompted review
Gentle Patches logo

Reply from Gentle Patches

Hello Rachel,

Thank you for sharing your detailed feedback. We are sincerely sorry for the frustration and disappointment you have experienced with both our product and our refund process. This is absolutely not the experience we want to create for our customers.

We want to clarify that our weight management patches are a natural supplement designed to support metabolism and are not intended to be a prescription medication, which we try to make clear. However, we completely understand your frustration regarding the subscription charge and how the refund negotiations were handled.

We want to resolve this for you immediately and make things right. Please reach out to us directly at support@gentlepatches.com with your order details.

We will personally step in to bypass the standard partial refund offers and ensure you receive a full refund for the subscription charge without any shipping or restocking deductions.

We appreciate your patience and look forward to resolving this directly for you.

Best regards,
Gentle Patches Team

Rated 5 out of 5 stars

While placing the order

While placing the order, my pc crashed, I had provided everything including email, address, bank details etc and I couldn’t retrieve my order. My payment had gone through and after a week of no correspondence, I reached out via the support email explaining everything and providing proof of payment and what I had ordered. Within seconds of me sending the email, I received a response saying they had received my order and provided me with a tracking number advising that my purchase was on its way. They have been professional in every way with my query and provided me with information about its whereabouts. I have not received my order yet but given the level of service I am looking forward to seeing the results and hope to be providing an update.

11 June 2026
Unprompted review

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