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Genisys Credit Union Reviews 

734
•
TrustScore 2.5 out of 5

2.3

Money & Insurance
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Rated 1 out of 5 stars

If I could give no stars at this point, I would. Been a member (Originally T&C Federal) since childhood. Ridiculous overdraft fees, hard to get a loan at a decent interest rate. When you go through... See more

Rated 1 out of 5 stars

I've worked in banking for 9 years and for three banks in that time at various levels.. And I'll say that I've never seen such an unorganized financial institution in my life. Absolutely the worst len... See more

Company replied

Rated 5 out of 5 stars

My experience of Genisys CU has always been positive in terms of efficiency and personal touch. Greeted with a smile and kindness. Two traits sadly missing in today's business world. Having helps... See more

Company replied

Rated 1 out of 5 stars

Stay away from this predatory lending company. My dealership incentivized to go with this company for the auto loan and they charged $3000 collision insurance to my loan principal because during cov... See more

Company replied

Company details

  1. Money & Insurance

Information provided by various external sources

At Genisys Credit Union, we think you should love your financial institution. When you bank with Genisys, we know you will! Here at Genisys, we are owned by our members so we are focused on providing outstanding service and value. Each and every day we are guided by our company values to be Trustworthy, People-Focused, and to provide Quality Service. We exist to serve our members’ interests, not stockholders. Genisys consistently leads several “best credit union” lists in the communities we serve in Michigan, Minnesota, and Pennsylvania. This recognition is based on the products and service we provide. In addition, we are ranked among the nation’s top credit unions for safety and soundness.

Contact info

2.3

Poor

TrustScore 2.5 out of 5

734 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 45% of negative reviews

Typically replies within 48 hours

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2.3

All reviews

(734)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent high yield checking account

Excellent high yield checking account, low interest rate credit card and friendly staff. I hope they build more locations but in the meantime I have access to thousands of cash machines at no charge.

10 May 2019
Unprompted review
Rated 5 out of 5 stars

Thank you.

Everyone is always very nice and very helpful whenever i go in. App is easy to use, transfers etc.. Never any issues. Thank you.

3 May 2019
Unprompted review

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