Love how there are so many different preset patterns to choose from. It's a little difficult to get true colors when choosing a pattern as the system is somewhat touchy (ie true blue, bright orange).... See more
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170 - 11080 50 St SE, T2C 5T4, Calgary, Canada
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Reply from Gemstone Lights
Good company interactions. Always kept us informed from quote to install to app information.
The quoted price was fair and no surprises. The Techs were prompt and cleaned up well, what you would expect. Now it's up to our Gemstone Lights.
Amazing combinations of light shows or just as security lighting. So far so good. No more ladders.

Reply from Gemstone Lights
The owner and employees are so easy to work with. They are all so polite and respectful. The finished product is so beautiful! Thank You!

Reply from Gemstone Lights
Utopian Lights and Landscaping put them on house and very satisfied with product and their work.

Reply from Gemstone Lights
We are very happy with OLP Brandon and our Gemstone lights! They really help to enhance our home and we wish we had done them sooner. The company was very professional from beginning to end! We would highly recommend!

Reply from Gemstone Lights
Enjoy the lights a lot. And enjoy the variety of colours we can choice from.
Thank you
Paul & Sharon Liddle

Reply from Gemstone Lights
I’ve been thinking of getting Gemstone for a long time, finally took the plunge and wish I had done it earlier! Love the look, the low maintenance of never getting on a ladder again, ease of the app for use and customer service throughout setup and training. Well worth the investment and highly recommend!

Reply from Gemstone Lights
Lights aren’t just for Christmas anymore! Get your neighbors to join!

Reply from Gemstone Lights
We have had the Gemstone lights on our home for two years now, and the compliments we get from our neighbors is always very positive. When we got our quote to acceptance of the quote to installation was about two weeks. They installed the system in a day and their technicians were very professional and courteous! The lights are amazing! They have an unlimited color wheel of patterns to use for every holiday, not just Christmas. We had a small issue after two years and they came out in two days did a thorough inspection and repair. They did NOT hesitate to take care of the issue. 5 STAR SERVICE and PRODUCT!

Reply from Gemstone Lights
Love our lights. Very happy with the installation and technical assistance given by the installer. We felt that the cost was very reasonable for what we requested. Thank you

Reply from Gemstone Lights
We love the strip lighting that was put around our three-story home.
In 15 years we were never able to put up Christmas lights due to the height when these lights came out I researched extensively and your products received the highest Stars.
The flood lights and landscape lights are amazing we are very satisfied with our lights our house is beautiful and I have recommended gemstone to my friends.
The app still needs work. The grouping of lights is hit or miss when you want to change the lights. The favorites definitely need more options to add. You can only have so many favorites and with the many seasons and holidays I forget which one I picked

Reply from Gemstone Lights
Very efficient installation,quickly, no mess, and helpful

Reply from Gemstone Lights
We had just come off a terrible five-month experience with another lighting company, paying for lights we couldn’t even use, so I was understandably cautious when we met with Travis, the owner of Silver Bells Lighting. But Travis took the time to sit down with us and carefully explain everything they offer, including a lifetime warranty. He made me feel confident that, as the owner, he would personally stand behind the product and make sure we’d never have another bad experience like before.
His installers Brian, Dacota, and Eli were outstanding: professional, meticulous, and clearly committed to doing things right. The lights worked perfectly from the start and have worked flawlessly ever since.
To top it off, Travis came by afterward to walk me through the app, showing me how to set timers, change colors, make patterns and everything I wanted to know.
I can’t recommend Travis and Silver Bells Lighting enough. They’re not the cheapest but clearly are the best.**

Reply from Gemstone Lights
Excellent in all phases from purchasing to installation to programing.

Reply from Gemstone Lights
Very professional and easy installation. We love these lights and it's fun each and every night.

Reply from Gemstone Lights
great illumination, non-mechanical attachment to lanai mansard so you don't even notice the fixtures during the day.
Love the display options.

Reply from Gemstone Lights
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