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GELSENWASSER AG Reviews 22

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TrustScore 4 out of 5

4.1

Water Utility Company
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Company details

  1. Water Utility Company
  2. Electric Utility Company
  3. Energy Supplier
  4. Green Energy Supplier
  5. Utility Contractor
  6. Water Purification Company

Written by the company

Gelsenwasser ist ein Spezialist für nachhaltige Infrastruktur und als solcher Partner für Kommunen, Industrie und Gewerbe. Wir bieten Dienstleistungen für die Trinkwasser- und Energieversorgung sowie Abwasser und für alle weiteren Themen der Daseinsvorsorge. Über 1500 Konzern-Mitarbeitende - unser "Team blau-grün"​ - kümmern sich um die Bedürfnisse unserer Partner und Kunden. Wir halten ein breites Spektrum an Dienstleistungen und Kooperationsformen bereit. Und helfen mit unseren Infrastruktur-Dienstleistungen, Anlagen und Netze effizient zu bewirtschaften und weiter zu entwickeln. Und so die Lebensqualität in unseren Städten und Gemeinden zu stärken. Bei allem, was wir tun, legen wir größten Wert auf Nachhaltigkeit. Das bezieht sich sowohl auf unser alltägliches Handeln und unsere Unternehmenskultur als auch auf unsere B2B-Lösungen. So wird das Team blau-grün jeden Tag ein bisschen besser!

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4.1

Great

TrustScore 4 out of 5

22 reviews

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Rated 2 out of 5 stars

Finger weg. Total disappointment

Total disappointment.
1. When my previous gas contract ended last year, Gelsenwasser automatically initiated an extremely expensive gas contract much above the market price.
2. I have been trying to change my gas supplier for sometime. I made a new contract with a new supplier, but Gelsenwasser gave the new supplier false information and new supplier had to cancell the contract. Then I made a contract with another supplier. Gelsenwasser, this time, rejected the new company to takeover. It seems that Gelsenwasser is sabotaging me in my effort to change my gas supplier and forcing me to continue to pay extremely high gas price.
3. I tried to reach them several times via hotline. It's mentioned in their website that it's 7/24 available. But nobody answered the phone.
4. They sent me a letter asking the gas meter of one week ago. How can I know it??

6 January 2023
Unprompted review
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