Geeta Hair Reviews 

957
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 282 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the hair, describing it as soft, luxurious, and true to length, often without shedding or unpleasant smells. Many are repeat buyers, highly satisfied with their wigs' natural appearance and durability. Reviewers frequently highlight the amazing and responsive customer service, appreciating the helpful and professional support received. However, some customers noted significant issues with the return policy, reporting difficulties in obtaining return addresses or having requests denied. A few others felt products did not match advertised specifications, citing discrepancies in density, color, or length, with some mentioning poor lace quality or unpleasant smells. Additionally, some reviewers experienced unhelpful customer service when trying to resolve these concerns.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and accuracy of advertising. Many customers express... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the hair as beautiful, soft,... See more

Order

Clients share ambiguous opinions on order experiences, with some expressing significant dissatisfaction due... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers reporting positive... See more

Return policy

Consumers find the return policy to be a source of significant dissatisfaction, with many reporting that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my 2nd Purchase of the same wig I purchased that I really liked. I'm planning to purchase it again. Geeta Hair Wigs are absolutely Beautiful, soft, great quality, easy to maintain & apply,... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience with Greeta Hair! The hair quality is top-tier — super soft, true to length, no shedding, and no smell. It blends perfectly and holds curls beautifully. Shipping was fast,... See more

Company replied

Rated 3 out of 5 stars

Overall, I'm happy with my experience, and Elsa's customer service was amazing. She was very helpful, kept me updated, and made sure I received my order on time, which I really appreciated. My on... See more

Rated 5 out of 5 stars

I’ve had a really positive experience with Geeta Hair so far. Their customer service has been kind, responsive, and very professional. They kept me updated and took the time to explain the process c... See more

Company replied


4.0

Great

TrustScore 4 out of 5

957 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(957)

323 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was trying something new and the wig…

I was trying something new and the wig I got didn’t disappoint I came back and ordered 2 more

6 November 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

One of The best In Wigs

Overall, Geeta Hair offers high-quality, natural-looking wigs that many customers praise for their soft texture, true-to-length hair, and seamless lace that blends well when installed. Fans often highlight the minimal shedding, easy styling, and responsive support, making their units feel luxurious and worth the price for many buyers

1 January 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 1 out of 5 stars

I received my order three days ago and…

I received my order three days ago and am very disappointed with the product. The unit I received is brownish-red, which is not what I expected, and it does not have a bang, even though I was told the missing bang was just an oversight.

In addition, the wig does not appear to be 300 density as advertised. The fullness and volume are significantly lower than I anticipated based on the product description and my expectations.

I was really looking forward to this order, so it’s very upsetting that the product does not match the advertised specifications or what I was told I would receive. I would recommend that you think twice before ordering from Geeta Hair, because I wasted more than $ 250!!!

29 December 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Hi dear,
We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you.
To assist you more efficiently, please kindly contact our official customer service at service@geetahair.com.
We will do our best to help you find a solution as soon as possible.
Thank you for giving us the chance to improve.

Rated 1 out of 5 stars

I am writing another review to warn…

I am writing another review to warn others. I am a real person. Geeta Hair has an F rating with the Better Business Bureau, and in my experience, this company operates fraudulently. Many of the positive reviews appear to be fake. After I posted my original review, Geeta Hair contacted me and asked that I remove it in exchange for a refund. This only reinforced my concerns, as it seems they are trying to hide negative experiences rather than address them honestly. I do not recommend this company.

23 December 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Hi dear,
We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you.
To assist you more efficiently, please kindly contact our official customer service at service@geetahair.com.
We will do our best to help you find a solution as soon as possible.
Thank you for giving us the chance to improve.

Rated 5 out of 5 stars

amazing customer service!!

geeta hair has amazing customer service who gets back to you quickly as well as quick shipping!! this is my second purchase from them and i love the hair <3

29 December 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

Reddish Brown HD Wig Review

I bought the 13x 4 Reddish Brown HD Lace Front Human hair wig Auburn body wave (4x4 lace, 180%/28 inches). The hair was soft and looked amazing. The wig was true to length. I've bought many wigs in the past and will continue to patronize Geeta. They are my first go to for bundles and wigs.
Elsa, displayed great customer service during the purchasing process.

26 November 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 1 out of 5 stars

Water Wave Invisi Strap 360

Water Wave Invisi Strap 360
Transparent Lace Front Snug Fit
Human Hair Wigs Pre Bleached Knots For Black Women Flash
Sale
26 / 180%
$9.99 | 100 Points VIP Free Press On Nails Nail Glue Included Pink
BFCM Free
Geeta Gifts Package, Includes Random 3-6 Gifts:Love Hair Bands, Love Handbag, Shower Cap, Hot Comb, Wig Cap, 3D Mink Eyelashes, Elastic Headband, Clips, Edge Brush etc
3-5 Free Gifts
$301.01
I purchased this hair November 20. I noticed a lot of shedding from the beginning/. I was wearing scull caps due to the weather and when I went to pull it off ALOT of hair was still in it.. I brushed it with a wig brush and a lot more came out to the fact that I have a big bald spot in the top of my head and one in the back... i contacted the company and told them what was going on... I even stated that I would send this one back for another one because I paid 300 for this wig and only wore it once... they told me they could give me 25 dollars back..25.00 wont compensate this big ass hole I got in the top and back of my head!! I will NEVER order from this company again!!

23 December 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Hi dear,
We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you.
To assist you more efficiently, please kindly contact our official customer service at service@geetahair.com.
We will do our best to help you find a solution as soon as possible.
Thank you for giving us the chance to improve.

Rated 5 out of 5 stars

Best hair brand

The quality of these wigs are top notch and they are exactly how they look on the website,l highly recommend Geeta hair ⭐️❤️‍🔥

24 December 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

Perfect

The hair is super soft and true to length.

25 December 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your kind review!
We sincerely appreciate your support and are absolutely delighted to hear that you enjoyed your shopping experience with us. Your recognition is a great encouragement to us!
If you have any needs in the future, please feel free to contact us anytime—we will always be here to provide you with attentive service.
Thank you for choosing Geeta Hair. We look forward to meeting you again soon!

Rated 1 out of 5 stars

What I ordered and what I received are…

What I ordered and what I received are two totally different things and when I try to have the company correct their mistake they told me oh well.

28 October 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
We are truly sorry to hear about your unpleasant shopping experience and take your feedback very seriously.
We have always been committed to providing every customer with high-quality products and attentive service, so we sincerely hope to resolve this issue for you properly.
To follow up on your request more efficiently, could you please contact our official customer service email: service@geetahair.com? Our customer service team will prioritize addressing your concern.
We will do our utmost to find a satisfactory solution for you as soon as possible. Thank you for giving us the opportunity to improve, and we look forward to resolving this matter to your satisfaction.

Rated 5 out of 5 stars

The package arrived in Nigeria in great…

The package arrived in Nigeria in great shape. Customer was pleased to have received by Christmas.

22 December 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your kind review!
We sincerely appreciate your support and are absolutely delighted to hear that you enjoyed your shopping experience with us. Your recognition is a great encouragement to us!
If you have any needs in the future, please feel free to contact us anytime—we will always be here to provide you with attentive service.
Thank you for choosing Geeta Hair. We look forward to meeting you again soon!

Rated 1 out of 5 stars

This company is a scam

This company is a scam company. They sent me a wig of terrible quality and not the product I ordered. The wig was 2 weeks late and when I contacted them to follow their written return process they refused to honor their own refund policy. Their responses were very unprofessional and sounded like scammers. DO NOT BUY FROM THIS PLACE.

17 December 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
We are truly sorry to hear about your unpleasant shopping experience and take your feedback very seriously.
We have always been committed to providing every customer with high-quality products and attentive service, so we sincerely hope to resolve this issue for you properly.
To follow up on your request more efficiently, could you please contact our official customer service email: service@geetahair.com? Our customer service team will prioritize addressing your concern.
We will do our utmost to find a satisfactory solution for you as soon as possible. Thank you for giving us the opportunity to improve, and we look forward to resolving this matter to your satisfaction.

Rated 5 out of 5 stars

Everyone asks me where is my hair from

Everyone asks me where is my hair from, so natural.

17 December 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your kind review!
We sincerely appreciate your support and are absolutely delighted to hear that you enjoyed your shopping experience with us. Your recognition is a great encouragement to us!
If you have any needs in the future, please feel free to contact us anytime—we will always be here to provide you with attentive service.
Thank you for choosing Geeta Hair. We look forward to meeting you again soon!

Rated 1 out of 5 stars

I received my wig today and I was very…

I received my wig today and I was very pissed and disappointed for spending my hard earned money on a piece of trash! The only true thing about the wig as advertised was the drawstring. It was supposed to be glueless, but that was not the case. The sticky strips didn’t work and I had to use glue which didn’t secure the wig either. I’m done buying online wigs. They are Never what they claim to be!! Just trash!!!!

19 December 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
We are truly sorry that we failed to meet your expectations. We deeply regret this inconvenience and take your feedback extremely seriously.
We have always been committed to providing every customer with high-quality products and attentive service, so we sincerely hope to resolve this issue for you properly.
To follow up on your request more efficiently, could you please contact our official customer service email: service@geetahair.com? Our customer service team will prioritize addressing your concern.
We will do our utmost to find a satisfactory solution for you as soon as possible. Thank you for giving us the opportunity to improve, and we look forward to resolving this matter to your satisfaction.

Rated 5 out of 5 stars

Good company to get hair from

Good hair company

12 November 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
Thank you so much for your kind review!
We sincerely appreciate your support and are absolutely delighted to hear that you enjoyed your shopping experience with us. Your recognition is a great encouragement to us!
If you have any needs in the future, please feel free to contact us anytime—we will always be here to provide you with attentive service.
Thank you for choosing Geeta Hair. We look forward to meeting you again soon!

Rated 1 out of 5 stars

Not as advertised!

Not as advertised!! Beware. Scam. Looks nothing like photo. Ive started a dispute and will be reporting any other way that I can.
Response to their reply: I already contacted your customer service before this trust pilot review. You told me it cost too much for you to accept the return and you would fail to make a profit so you offered me $15 instead of the $200 I actually paid for the wig. You know you didn't send me what I paid for, and you knew you weren't going to accept this return. Despite saying on your website that returns are accepted! Your Business practices are messed up and you do this to people time and time again. I will keep reporting you to as many sites as possible! REFUND ME MY MONEY! SCAM!

11 December 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
We are truly sorry that we failed to meet your expectations. We deeply regret this inconvenience and take your feedback extremely seriously.
We have always been committed to providing every customer with high-quality products and attentive service, so we sincerely hope to resolve this issue for you properly.
To follow up on your request more efficiently, could you please contact our official customer service email: service@geetahair.com? Our customer service team will prioritize addressing your concern.
We will do our utmost to find a satisfactory solution for you as soon as possible. Thank you for giving us the opportunity to improve, and we look forward to resolving this matter to your satisfaction.

Rated 5 out of 5 stars

Great Quality Wigs

Geeta Hair wigs are worth every penny. From the great lace to the hair. The wigs are very comfortable fitting and the quality is nice. I’d recommend this company to all my family and friends.

16 December 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

I had an amazing experience with Greeta…

I had an amazing experience with Greeta Hair! The hair quality is top-tier — super soft, true to length, no shedding, and no smell. It blends perfectly and holds curls beautifully. Shipping was fast, communication was great, and the hair looks flawless installed. I’ve received so many compliments already. I will definitely be ordering again and highly recommend Greeta Hair to anyone looking for quality hair you can trust!

16 December 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 1 out of 5 stars

Wig never came basically was robbed

I ordered this wig about two weeks ago and in mid delivery they requested for it to be returned back to the shipper. I contacted them plenty of times asking for it to be redirected back to me and I’m getting generic response. They are not remorseful or helpful about it. Once they have your money it’s a lost. I’m really sad that I spent my birthday money on this and I basically was scammed. No wig, nothing just money gone.

28 November 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Hi dear,
We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you.
To assist you more efficiently, please kindly contact our official customer service at service@geetahair.com.
We will do our best to help you find a solution as soon as possible.
Thank you for giving us the chance to improve.

Rated 1 out of 5 stars

TERRIBLE customer service!

Terrible customer service. I bought a wig as a gift and my mother in law advised the colour was too light (before receiving the package). I contacted them within 24h asking for the return instructions, so I am informed upon receiving the product.

I am now at email number 11 with no return instructions from them and getting the run-around. Worst customer service I have ever experienced.

15 December 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Hi dear,
We’re very sorry to hear about your experience. We always strive to provide the best products and services, and we would really like to help resolve this issue for you.
To assist you more efficiently, please kindly contact our official customer service at service@geetahair.com.
We will do our best to help you find a solution as soon as possible.
Thank you for giving us the chance to improve.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look