Geeta Hair Reviews 

957
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 282 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the hair, describing it as soft, luxurious, and true to length, often without shedding or unpleasant smells. Many are repeat buyers, highly satisfied with their wigs' natural appearance and durability. Reviewers frequently highlight the amazing and responsive customer service, appreciating the helpful and professional support received. However, some customers noted significant issues with the return policy, reporting difficulties in obtaining return addresses or having requests denied. A few others felt products did not match advertised specifications, citing discrepancies in density, color, or length, with some mentioning poor lace quality or unpleasant smells. Additionally, some reviewers experienced unhelpful customer service when trying to resolve these concerns.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and accuracy of advertising. Many customers express... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the hair as beautiful, soft,... See more

Order

Clients share ambiguous opinions on order experiences, with some expressing significant dissatisfaction due... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers reporting positive... See more

Return policy

Consumers find the return policy to be a source of significant dissatisfaction, with many reporting that the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my 2nd Purchase of the same wig I purchased that I really liked. I'm planning to purchase it again. Geeta Hair Wigs are absolutely Beautiful, soft, great quality, easy to maintain & apply,... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience with Greeta Hair! The hair quality is top-tier — super soft, true to length, no shedding, and no smell. It blends perfectly and holds curls beautifully. Shipping was fast,... See more

Company replied

Rated 3 out of 5 stars

Overall, I'm happy with my experience, and Elsa's customer service was amazing. She was very helpful, kept me updated, and made sure I received my order on time, which I really appreciated. My on... See more

Rated 5 out of 5 stars

I’ve had a really positive experience with Geeta Hair so far. Their customer service has been kind, responsive, and very professional. They kept me updated and took the time to explain the process c... See more

Company replied


4.0

Great

TrustScore 4 out of 5

957 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(957)

323 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

The team was so friendly and professional in dealing with my questions. I received updates on my delivery every step of the way and the hair is so quality!

5 February 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

I’m very impressed with the wig that I…

I’m very impressed with the wig that I received it’s very beautiful and came pre-plucked pre-curled and pre-breach. I’m very satisfied was just disappointed that the shipping took so long.

12 February 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear, thank you so much for your recognition and review! We are absolutely delighted to have earned your favor and truly value your affirmation.
We are also truly sorry that the long delivery time kept you waiting and disappointed you. We feel deeply apologetic. We have carefully noted your feedback and will fully optimize our production and logistics processes to provide you with a better shopping experience.
For any future needs or questions, we will answer and serve you wholeheartedly at the first time.
Thank you again for choosing Geeta Hair. We look forward to serving you next time 💛

Rated 5 out of 5 stars

I got my wig yesterday

I got my wig yesterday, the quality is good 😊 i have no regrets buying from them and they are so helpful, i will definitely buy again , what a good service and the delivery is quick.

12 February 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

Great customer service

Great customer service they really helped and offered a free pre bleach pre plucked service because I forgot to order it.

11 February 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

Got my hair today- a week after…

Got my hair today- a week after ordering! And I love all of it, bargain for my money, good quality and volume..Elsa helped with fast shipping, communication was great. Will definitely be getting another piece soon

9 February 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

Amazing hair

Amazing hair, soft and lush and the quality is amazing.

2 February 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

I’ve had a really positive experience…

I’ve had a really positive experience with Geeta Hair so far. Their customer service has been kind, responsive, and very professional
I have not yet received my order but the customer was quite effective.

3 February 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

Great quality

Every wig I’ve got from there is up to high quality standards. I bought a 30 inch black wig in may 2025 and the hair is still soft and silky. All wigs I’ve ordered have great security in the way it sits on your head because of all the adjustable band and grips. I will say the shipping is confusing. But overall great company.

4 February 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

Oohhh the customer service here is top…

Oohhh the customer service here is top notch !!! I mistakenly ordered a wrong lace size and it was corrected in 24 hours…

3 February 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 5 out of 5 stars

Best hair ever the lace is durable and…

Best hair ever the lace is durable and flawless .

5 November 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 4 out of 5 stars

Hair nice

Love this hair true to everything

29 January 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your recognition and review! We’re absolutely delighted to have won your favor and cherish this acknowledgment deeply. It’s our great honor to bring you a pleasant shopping experience. For any future needs or questions, we will be here to answer and serve you wholeheartedly at the first time, always by your side.
Thank you again for choosing Geeta Hair, and we look forward to meeting you next time 💛

Rated 1 out of 5 stars

Geeta hair uses people to give them 5…

Geeta hair uses people to give them 5 star reviews. People who’ve never bought hair before. I find this highly disappointing from them.

15 December 2025
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
We sincerely apologize for the unpleasant experience you've had. At Geeta Hair, we firmly believe that authentic product experience and word-of-mouth are the cornerstones of our brand. We have always adhered to stringent quality control and service standards for every customer's order.
If you encountered a poor shopping experience this time, or have any questions about our review system, please feel free to contact us via our store customer service or official communication channels. We will do our utmost to verify the issue, provide a thorough explanation, and resolve it properly for you. We earnestly ask for the opportunity to make things right for you!
Geeta Hair Team

Rated 5 out of 5 stars

I’ve had a really positive experience ❤️

I’ve had a really positive experience with Geeta Hair so far. Their customer service has been kind, responsive, and very professional. They kept me updated and took the time to explain the process clearly, which I truly appreciate.

The communication has been reassuring and smooth, and I’m looking forward to receiving my order. So far, everything has been handled with care and patience. Thank you for the great service!😊❤️

25 January 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

First Time Customer

This is my first time buying from this company. I was a little skeptical. I saw them all over TikTok and my Pinterest. So I said i will give them a try. When it comes to my hair, I do not play. This company I can say is very professional and they respond time is great. This wig is true to length and density. When I just got it I combed it out . I was scared it wasn’t going to curl back up but it did! I did pluck it some more to make it look more natural for me and the style I was going for. This hair is very soft. The hair does shed a little . But so far so good no disappointment! Order!

25 January 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 1 out of 5 stars

I received a wig from Geeta hair I was…

I received a wig from Geeta hair I was so disappointed the wig dose not look like video from the infulancers, it don’t even fit my head and when I tried to get my money back they advised it will take to long for shipment they don’t have a warehouse in England but on the package there was an England return address, they even told me to close my pay pay dispute so they could give me an address to send the wig back, never again! AVOID

9 January 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Dear,
We sincerely apologize for any inconvenience caused and fully understand your frustration at this moment.
We are always committed to providing every customer with high-quality products and services, and we are eager to resolve this issue for you as soon as possible. We have attempted to locate your order, but unfortunately, we were unable to find a matching record with the information you provided.
To handle your request more efficiently, could you please send your order number to our email address at service@geetahair.com? When sending the email, kindly note Trustpilot in the subject line—this will help our customer service team locate and address your request promptly.
Alternatively, you may update your comment below with your order number attached, and we will contact you immediately upon seeing it.
We apologize again for the trouble caused and will do our utmost to resolve this matter for you quickly.
Thank you for your assistance!
Best regards,
GEETA Customer Service Team

Rated 5 out of 5 stars

Talk about quality mention Geeta hair…

Talk about quality mention Geeta hair 😩🔥🔥the hair is amazing

23 January 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

Good quality hair and fast service

Good quality hair and fast service ? They did an impeccable job. I love that the hair came before the estimated delivery and that it’s true to length and quality . Geeta Hair is literally my go to !

8 January 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

Customer service was great they respond…

Customer service was great they respond to you fast what every your concern is they will help you resolve it one of the best customer service experience i had with a hair company. they are very kind and friendly with there responses, so if anyone has any doubts don't cause they not only have amazing hair they have a amazing customer service team as well so just know you will be taken care of...

20 January 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

Great quality hair!

Great quality hair! Amazing service

20 January 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

Rated 5 out of 5 stars

The quality of the hair is exceptional

The quality of the hair is exceptional! ✨

20 January 2026
Unprompted review
Geeta Hair logo

Reply from Geeta Hair

Thank you so much for your kind review!
We truly appreciate your support and are very happy to hear that you enjoyed your experience with us.
If you ever need any help or have any questions, we’re always here for you.
Thank you for choosing Geeta Hair!

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