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GB DIY Store Reviews 

286
•
TrustScore 4.5 out of 5

4.7

Home Improvement Store
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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the online store provides clear diagrams and very helpful guides, making it super easy to find and order the exact replacement parts needed. People also love the great pricing and extremely fast delivery times, noting that orders often arrive the very next day and fit their doors perfectly. Some reviewers were not happy with occasional delivery delays caused by external couriers or received products that had minor manufacturing flaws. However, the support team handles these situations smoothly, providing prompt replacements and ensuring customers get fully working items without hassle.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting items that arrive early and fit... See more

Delivery service

Consumers find delivery service to be positive, consistently reporting fast and prompt shipping times.... See more

Quality

Users describe positive interactions with quality, highlighting that items arrive quickly and fit perfectly.... See more

Price

Clients share positive opinions on price, noting that products are competitively priced and cheaper than... See more

Service

Customers had positive experiences with service, consistently praising the helpful support and great advice... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had the awful experience of the sliding lock gearbox go on my front door and in today’s world can’t have a swing front door ! Tried all the usual high St suppliers and no luck,on the internet for ages... See more

Rated 5 out of 5 stars

Fantastic website with much needed instructions and diagrams for me (66 year old lady) on how to order the correct PVC door handle replacement. Great prices with product options. Order arrived the... See more

Rated 5 out of 5 stars

Ordered wrong item online, my fault. Took door gearbox back as only half hour drive and the man was extremely polite and helpful. We did take the original for comparison and he quickly identified the... See more

Rated 5 out of 5 stars

This is not the first time I’ve purchased from GB DIY and as before the items arrived quickly and just as described, their website makes it easy to buy the correct handle for your door, there are seve... See more

Company details

  1. Home Improvement Store
  2. Hardware Store
  3. Locks Supplier

Written by the company

GB DIY Store is a family run, UK based company, which offers an extensive range of uPVC hardware which includes window handles and door handles, repair parts, tools and fitting supplies. The team here has over 25 years experience in this industry, we have literally done it all. We started out manufacturing and installing windows and doors and slowly progressed in to repairs. Now, we offer a very extensive range of repair parts for windows and doors. With our knowledge and wide range of repair parts, we can solve any problems you may have with your uPVC windows and doors. Whether its a repair, upgrade or just some good old fashioned advice, we've got it. Our team is always happy to help, so please do not hesitate to contact us.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

286 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(286)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

This is a very professional comapany to…

This is a very professional comapany to do business with.
There web site is very easy to navigate and the prices are very competitive.
I received my delivery very quickly, well packaged and in perfect condition.
Also the goods were exactly as described.

20 June 2025
Unprompted review

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