Long stay parking at Gatwick Good quick shuttle bus availability Safe well lit parking spaces Considerate driver who went around the car park twice at 3am! Reasonably priced. No damage to veh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quite simply the easiest and most convenient parking experience we've ever had. Straight into terminal via covered walkway, up in lift turn left and you're at Security. Coming back, the same, throug... See more
Company replied
Needed 4 days parking at Gatwick North. Explored various options off site but found mid stay competitive value. Simple online booking process, excellent post booking information and messages and sim... See more
Company replied
Thank you for requesting feedback regarding my recent stay at the North Terminal Long Term Car Park. Overall, everything went very smoothly. The bus transfer service in particular was excellent—t... See more
Company replied
Company details
Written by the company
Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Contact info
Horley, RH6 0NX, Gatwick, United Kingdom
- gatwickairport.com/parking
4.6
Excellent
21K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
North Long Stay
Very easy to locate, good access to the North Long Stay. Buses every 15 mins. Easy to book too.
5 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Jason
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Long Stay North car park easy to locate with good access and that it was easy to book, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Great experience easy drop off and car…
Great experience easy drop off and car ready on collection
28 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear C White
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to being easy to drop off your vehicle and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Too many offers screens during the…
Too many offers screens during the booking process. I know what I want, don't try to sell me more.
9 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Paul
Thank you for taking the time to share your feedback regarding your recent experience with us.
We aim to offer those services and discounts we believe will be of interest to our customers, including those offered by our airport partners, and we’re disappointed to hear your experience hasn’t been positive in this instance.
Please rest assured your feedback will be taken on board and shared with our Management Team.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.
Kind regards
Gatwick Customer Services
I am 74 and have been travelling to…
I am 74 and have been travelling to airports with and without my car , parking at Gatwick official parking was the easiest of all , I was secptical that it was going to be an easy parking , but to my amazement , i arrived and the barrier opened and I went to the level that i thought was the best with plenty of space and when I came back , and got my car and drove to the barrier , it opened and left , there were not tickets or people to bother you , bit more expensive , but it was worth it , much better than valet parking or other forms of parking
5 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Kamran
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking was easy to use on entry and exit, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Mid Stay South Terminal,easy to follow…
Mid Stay South Terminal,easy to follow directions
5 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Christopher
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding Directions to the Mid Stay South car park easy to follow and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
So easy to park the car in the past we…
So easy to park the car in the past we have used off airport parking, but will not be using off airport parking again.Valet parking is so easily, Park the car and a 2 or 3 minutes to departure Good Start to the holiday
22 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Michael
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding parking in the Valet parking car park was easy and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Parking at Gatwick has become part of…
Parking at Gatwick has become part of the holiday experience, parking is easy in long stay and the short bus ride to the airport and saying good morning to fellow holiday travellers is fun and enjoyable 😎👍👍
21 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Mick
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding parking in the Long Stay car park was easy with a short bus ride to the terminal and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
It is so easy to park in the short stay…
It is so easy to park in the short stay parking you drive to the allotted carpark and follow the signs
Park and go.
It is no too bad a walk to the terminal building.
We had a bit of a hick up on return. We were delayed by over 3 hrs
So we're not sure if we would have an over charge. On leaving the car par the barrier lifted straight away but when we tried to leave the airport we had a £437 charge.
I pressed the assistance button and it responded straight away.
Realised it was a mistake and we left.
It took no time at all really.
So all was good in the end.
1 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Susan
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick due to finding the parking process was easy and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
It’s works a very smooth process no…
It’s works a very smooth process no issues
21 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Cliff
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the process smooth and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
The best part about mix stay car park…
The best part about mix stay car park is that it is walking distance to check-in but not as close as the short stay and nearly as expensive, also it is not well signposted on the approach to the North Terminal
19 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Jeffery
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick due to finding the Mid Stay car park was within walking distance of the terminal and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to book parking online
Easy to book parking online. Buses regular and easy to enter and exiting too
4 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Jill
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book with regular buses and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Seemless and efficient parking system
Seemless and efficient parking system. Busy location proves its uage but still easy to find parking space. Only negitive comment is signage to find exit very vague could benefit from better signage but otherwise perfect.
25 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Jeff
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking seamless and efficient, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Good value and easy to use
Good value and easy to use. No messing around!
2 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Paul
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking good value and easy to use, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
The return bus experience was awful
The bells on the bus did not work so despite shouting to the driver he carried on driving - I ended up having to walk from car park A to car park D.
4 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Mr Wood
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear the driver did not stop in the correct zone when recently using our car park bus service.
We would expect the bell to work and the driver to stop at the requested stop and we are sorry for any inconvenience this may have caused.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.
Kind regards
Gatwick Customer Services
Absolute ease
Absolute ease, car dropped off to staff within a minute of arrival at airport parking and car then ready for collection on return, fautless!!!
4 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Jonathan
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and faultless, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Great service and option for easy travel
8 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Ian
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service great due and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
All good
All good, only hiccup gates didnt open on exit had to press button on gate console and ask for help from a slightly put out man who could only say hello.
4 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear paulr
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick due and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to arrange and competitive price
Easy to arrange and competitive price. Drop off and collection very easy. Would definitely use again.
17 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Neil
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to arrange at a competitive price and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Zero compassion
Our dog was rushed into hospital the day before our flight. After our dog had gone away we attempted to cancel the parking but we were 23 hours from our entrance time and the cut off was 24 hours. No compassion no empathy no respect. £77 taken from us for a parking space allocated to someone else. Life has no meaning anymore.
6 October 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Duncan
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear of the difficulties you experienced in cancelling your booking when recently speaking to our call centre staff over the phone.
We aim to provide world class service to all of our customers and to provide any information or assistance that may be needed. It’s disappointing to hear this was not the case when you called. Please rest assured your feedback will be shared with our Management Team.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.
Kind regards
Gatwick Customer Services
Very straight forward and went like a…
Very straight forward and went like a breeze
21 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking straight forward and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.