Garment Printing Australia Reviews 

122
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including materials, artwork, and printing, often finding them first-class and exceeding expectations. Many highlight the excellent service and helpful staff, who are professional and go above and beyond to assist with orders. People also appreciate the user-friendly design process, quick turnaround times, and the overall ease and efficiency of ordering. However, some customers noted issues with print quality, such as patchy or incorrect colors. Reviewers often felt the company blamed their artwork for these problems, and some were dissatisfied with the handling of their issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many praising the high quality of... See more

Quality

People report positive experiences with quality, consistently praising the excellent quality of shirts,... See more

Order

Customers had ambiguous experiences with order, with many praising the ease of the ordering process, quick... See more

Service

Reviewers highlight positive aspects of service, often describing it as professional, fantastic, and... See more

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism and helpfulness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Designing my t-shirt was quite easy with the procedure being user friendly and leading to the placement of the order and payment thereof. The quality of the shirt was very good. Deliver was prompt and... See more

Rated 5 out of 5 stars

From choosing a design and having Alvin from the company assist along the line was fantastic. It was so pleasing to be able to bounce ideas off a human and not an AI computer. I have been in Emergenc... See more

Company replied

Rated 5 out of 5 stars

I placed an order for our theatre company. A day or two later I was advised that we needed another T-shirt. I contacted the company via email and they were able to add the extra T-Shirt with no is... See more

Company replied

Rated 5 out of 5 stars

Great quality material - have ordered jumpers and work shirts both have been top quality. Images and logos come through clear and the company have been fantastic to deal with when I needed to make las... See more


Company details

  1. Custom T-Shirt Store
  2. Digital Printing Service
  3. Printed Clothing Store

Written by the company

Garment Printing is your one-stop shop for exceptional custom-printed garments. We specialise in various printing techniques and cater to businesses looking to boost their marketing efforts through unique, high-quality printed garments. We offer a comprehensive range of garment printing services, including DTG, DTF, Sublimation, Heat Transfer, Screen Printing, and Layer Transfer. Each service uses state-of-the-art technology and eco-friendly practices, ensuring sustainable yet high-quality results.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(122)

39 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to work with!

Very easy to work with!
I was helped by the legendary Jason Martin , and honestly, he made the entire process super smooth and stress-free. Jason is an absolute gentleman — well-mannered, genuine, and truly the definition of a ‘real G’. If you need anything printed, head straight to Garment Printing and let Big Will take care of you. You’ll be blessed! 💪🏻

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Recommend 100%

Recommend 100%
In April I found Garment Printing online and opened the chat line. I was greeted very professionally and had a conversation about my tshirt design which I was satisfied this could be created. I sent through a photo and words to appear on the tshirt. A design came back perfectly as I had described and I was happy to receive a quote. This was a surprise order for my friends and I going on a cruise in July and one of them has a birthday. I approved the quote and paid for my order all online. It was a very easy simple process.
I received my order of male and female shirts a couple of weeks later and they were stunning, perfect.
Today I contacted Garment Printing Australia by email to order more of the same tshirts as we have more people joining on the cruise with us now. I was so happy the company had kept my design details and honestly, a dream to deal with. It was another easy fast process to accept the quote and payment.
Thank you for opportunity of feedback.
Regards
Michelle Naylor Yarraman Qld

20 April 2025
Unprompted review
Rated 5 out of 5 stars

So helpful with the setup and…

So helpful with the setup and suggestions. Particularly quick in receiving. I’ve used this company in the past and very happy! The results are fantastic!

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Republic of Singapore Air Force and Boeing Defence Australia customised corporate round neck tee shirt.

The end product was above our expectations and we would continue any future orders with Garment Printing. Jason was the contact person with us from start to finish and he was extremely professional in guiding us throughout the whole process from what our design concept, fabric options and provided us with size charts to ensure our team got what we wanted. The customised designs were high resolution and the shirt quality were good. Jason even recommended what were the best options they had to offer for the best pricings for us to make an informed decision between going with embroidery or digital printing and also recommended washing instructions to preserve the longevity of the digital prints from fading. Thanks to the team at Garment Printing.

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, easy process, fast turn around, very happy with final product.
Highly recommend for all your printing needs, even received a follow up phone call asking if I was happy with my order.
Customer service 10/10.
Thank you.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Good service

Steve provided exceptional assistance in securing the most competitive pricing for my needs. The quality of the product and the efficiency of the delivery were outstanding.

9 April 2025
Unprompted review
Rated 4 out of 5 stars

Good communication

I had ordered goods from this company for the first time and i had received the wrong stock...not the items I had wanted. I called and spoke to them on the same day and they were happy to return the goods and replace them with the right items which I asked for. I thank Shaun for getting in contact with me and sorting this out.

6 March 2025
Unprompted review
Rated 4 out of 5 stars

Great service at a great price

Very happy with item's print quality and price, they allowed me to adjust my order during production to add an extra shirt. Unfortunately, although they allowed this amendment, they forgot to pack and send the remaining shirt and when raised with them at first they denied that they had failed to ship it before admitting they did shortly after and quickly sending it out to me. Overall a very good purchasing experience and I'll definitely be using them again

21 February 2025
Unprompted review
Rated 5 out of 5 stars

The tshirts are such great value and quality…

The tshirts are such great value and quality. They are not see through. The customer service was great! They were so kind both on email and in person. I really appreciate they allowed me to save on costs by allowing me to pick up. I look forward to doing business with them soon.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Above and Beyond my expectations!

James and the team went above and beyond to meet and exceed my expectations. From the first inquiry call there were solutions and the speediness of responses meant that I had my garments before I even expected to! Thank you so much! Quality, price, customer service and delivery were faultless!

24 February 2025
Unprompted review
Garment Printing Australia logo

Reply from Garment Printing Australia

Thank you so much for your kind words! We’re thrilled to hear that James and the team were able to exceed your expectations. Providing quality products, exceptional service, and speedy delivery is what we strive for, and it’s wonderful to know we hit the mark for you. We truly appreciate your support and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Really good quality

The product was really good quality and exceeded my expectations. Print was really good quality too.

21 February 2025
Unprompted review
Garment Printing Australia logo

Reply from Garment Printing Australia

Thank you so much for your kind words! We're thrilled to hear that the product quality exceeded your expectations, and that you were happy with the print as well. At Garment Printing, we strive to deliver top-notch results, and it's great to know we hit the mark for you. We look forward to working with you again soon!

Rated 5 out of 5 stars

custom polo shirt

I recently purchased a custom polo shirt from Garment Print in Castle Hill, and I couldn't be happier with my experience! Jason went above and beyond to ensure that I received my order before my husband’s birthday, even though I placed my order quite late. His dedication and commitment to customer service were truly impressive.

He kept me updated throughout the process and worked diligently to get the shirt ready in time. The quality of the shirt itself is fantastic, and the design turned out exactly how I envisioned it. I really appreciate Jason's effort and the overall excellent service. If you're looking for custom apparel and need it done quickly, I highly recommend Garment Print!

19 February 2025
Unprompted review
Garment Printing Australia logo

Reply from Garment Printing Australia

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Jason was able to help make your husband's birthday extra special. It’s wonderful to know that you’re happy with both the shirt quality and the design. We pride ourselves on excellent customer service and making sure our clients get what they need, even with tight deadlines. We truly appreciate your kind words and recommendation, and we hope to serve you again in the future!

Rated 5 out of 5 stars

Good quality, large numbers, record time

We printed many T-shirts designed by the students at the ACAN course. They did this in record time and we had them ready for the last day, which was awesome. Quality is really good.

7 February 2025
Unprompted review
Garment Printing Australia logo

Reply from Garment Printing Australia

Thank you for your fantastic feedback! We're so glad to hear that the T-shirts were ready in time for the last day and that the quality met your expectations. It was a pleasure working with the ACAN students, and we’re happy to have been a part of their creative project. We look forward to the opportunity to collaborate again in the future!

Rated 1 out of 5 stars

Avoid this company!

I had a terrible experience with this company. The quality of the shirts I received was far below standard - the logo was faded and blotchy in multiple spots. When I contacted them, they refused to issue a refund despite the obvious defects. To make matters worse, they deleted my review on Google, which speaks volumes about how they handle feedback. I would never recommend this company and suggest looking elsewhere for garment printing services.

11 February 2025
Unprompted review
Garment Printing Australia logo

Reply from Garment Printing Australia

We’re truly sorry to hear about your disappointing experience, and we sincerely apologize for not meeting your expectations. We take all feedback seriously and always strive to provide the highest quality products and service. It's upsetting to know we fell short, and we would love the opportunity to make things right. Please reach out to us directly, and we will work with you to resolve the issue to your satisfaction. We value all of our customers and appreciate your feedback as it helps us improve.

Rated 1 out of 5 stars

Absolute nightmare to deal with

Absolute nightmare to deal with . Avoid at all costs.
Shirts ordered 4th December have now just been sent today 6th of January. Still not due to arrive anytime soon.

Customer service unable to do anything and when spoken to on the phone implied it was my fault that the item was delayed and that I should’ve ordered sooner.

4 December 2024
Unprompted review
Garment Printing Australia logo

Reply from Garment Printing Australia

We’re truly sorry to hear about your experience and sincerely apologize for the delays and the frustration this has caused. We understand how important it is to receive your order on time, and we regret that we missed the mark. Your feedback is important to us, and we’ll look into what went wrong with your order. Please get in touch with us directly so we can resolve this matter and do our best to make it right. Again, we deeply apologize for the inconvenience caused and appreciate your patience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look