Gardpro Reviews 

I gifted a GuardPro watch to my wife, and she really liked it and has started using it. So far, it is working well and feels nice. It shows all the important health-related features. We need to continue using it to review the long-term experience. If it performs well over time, has good durability, and comes with reliable warranty support, we will definitely recommend this GuardPro health-series watch to others.

I ordered a smart watch from Gardpro which advertised that this watch would among other things monitor Blood pressure as I suffered from high BP, so I could keep a check on it .
Long story short I found it did not measure blood pressure as it always gave normal reading I took it with me to the doctors he measured my Blood Pressure and it was high so we tried the watch which read normal, in fact every time I tried it gave a normal reading, the same numbers every time, so even for someone who doesn't have this problem most peoples bp varies depending on activity etc. so look up for troubleshooting, there's was nothing to help
so I decided to return it as not suitable, but this was easier said than done, there is no return page ,just advice to email them to discuss , I emailed them several times with no response ,just ignored my emails basically ,
I was aware of the return within 30 days so I packed it up in all the original packaging with all my details , after 2 weeks of not hearing anything back I started to email them, another thing, there is no phone number conveniently !
Strangely they give the times when the phones are open but don't give a phone number ? I then started to get replies saying as the 30 days were up there was nothing they could do, I advised them it was returned before the 30 days , every email I sent them they kept repeating that now the 30 days were up there was nothing they could do, ignoring everything I told them,
1 email told me they had received the watch, but now it was too late ?
I think the purpose of having to email them and them not answering is a delaying tactic , they can then says ''oh too late !
What a way to run an online retail company there is almost no return option, so if an item is unsuitable they will do anything not to give a refund, this is against
consumer rights, that you basically can't return goods which do not meet the claims in their adverts,
I would advise anyone, do not purchase anything from this company as if you need to return it for any reason you will not be refunded.
I am out this money I can't afford this as I am a pensioner but they are not interested ,they have said that there is no point in me emailing again as the decision will not change.
Their so called Customer Service does not exist.

The smartwatch is very solid, it does what it promises, the software is not the kind of shoddy Chinese-made software but is very fluid. The control app is well-made, in short, an excellent purchase at half the price of competitors!

Gard pro 3 is a wonderful smartwach. Easy to use, full of functions really useful and smart. Comfortable and with the battery life very long ( more than 9 days) . Absolute an amazing product!

Have purchased two different models of their products and absolute rubbish
1- Looses 5 minutes in about 10 days
2- Due to poor quality plastic for watch the holes in the side to locate strap chipped
Therefore useless
Never again

In my time I have purchased and used several smart watches and whilst the majority did what was claimed in the adverts, all eventually fell by the wayside mostly because of poor battery life or customer service or functionality. However, my newly acquired Gard pro ultra 3 had left me truly gobsmacked. Beautiful to look at with amazingly clear dial, super functionality, and a very robust feel but what really sets it apart from the others is the battery life. I have now been wearing it from day one well over a week ago and it is still showing A 58% charge and I have not stopped playing with all its functions including taking my various bio readings hundreds of times (kids with new toys etc....) and I have been running it at quite a high brightness! Obviously it is new and things might change with time but I have a good feeling about this watch and I take my hat off to the manufacturers for this fabulous device! Highly recommended.👍👍👍

Very clear screen, good battery, and many avaialble features

Don’t get this watch, especially if you do sport. They look good but cheap inside. On my 4th in a month now. The company will not give your money back and only keep sending me out weak watches. Probably as they are cheap to make. Read the bad review, they are more accurate. Save your time and get a better one from a better company.

I got in touch with customer services as requested, thinking they might review the situation. No! It’s like banging your head against a door. Once they have your money, you won’t get it back, that’s their guarantee. Seems £200 buys you 100 scammy watches. Wish I hadn’t bothered with Gardpro. Good luck to you if you get one

I purchased a watch I had it a short period of time and it stopped working I messaged them on 25/8/25 sent them a photo of screen and they sent me another one after I think a week or two. It’s now October the 8th and the new one was dead on Wednesday this week charged it for 3 hours nothing. Contacted them to say what happened and now they are insisting I video it being charged and send it to them.
Absolutely ridiculous. They refuse to refund until I do that.
Totally disgusting as if I would want a replacement, plus I am being made to feel I am trying to con them.
Think before you buy.

Absolutely disgusting company watch kept crashing . False readings cheap watch customer service is awful .
Asked for a refund all they want to do is send me another watch .
Now gone silent scammers

# Edit~ Gardpro actually had the audacity to try and block my review from being published on here. They are now no longer responding to any requests for their cheap faulty product as my emails are never replied to. Much less have I received a full refund. I guess it is time to start proceedings through my financial institution. #
Oh where to begin...I guess the only thing that was positive was the postage time.
The smart watch however....CONSTANTLY losing pairing with phone, BP, Temperature, HR etc too inaccurate to even bother using as a baseline, colour of band NOTHING like depicted (the 'allow for monitor difference' does not cut it here!).
Soooo many excellent 'fake' reviews on their website, very very disappointing! You have been warned!

I recently purchased a GardPro smartwatch. I am not that well with new technology and needed help concerning my use of this watch.
I emailed the company and my requests/correspondence was immediately answered and taken care of.
After multiple emails, I would like to say that I was very impressed with the concern and integrity shown to me.
I will definitely speak highly of the GardPro Company in future conversations.
Most Appreciative, Charlenne A

Terrible experience. Ordered 2 watches as gifts from gardpro uk. Items were dispatched quickly then it all went wrong. Tracking didn't move for a week, sent emails for explanation response was waiting a few more days which I did. Tracking still did not move. More emails sent, they then said parcels had gone missing and they would have to resend them. I said no they were gifts and I would like a refund. As soon as I asked for a refund all communication stopped and I had to get the bank involved.

I purchased an Ultra 2+ and received it as described. I had a problem with the sensors a few weeks after purchasing it (6 weeks), after my first swim in the sea, but not for long periods of time. I contacted customer service and received special, understanding, and very satisfactory treatment. I just received a new replacement product. I'm very satisfied with the treatment, as customer service isn't always this helpful in companies.

Ignorant company.
Passive aggressive customer service.
After my first review I was told to react out, I did and know one got back to me.

I have said many times that under consumers act 2015. The company has to pay for return shipping for faulty products. To which they keep ignoring the fact and telling me to send them it on my own.

Edit 11.11.25 gard pro hav3 just replied. To their reply u have sent video evidence to their standard that both watches were faulty. Gard pro agreed that both watches were faulty and agreed to a refund. But they refused to pay for return shipping.

Gard pro have now even admitted that they should pay for return shipping and I can prove the watches are faulty by their standards. Would be nice 6 months later they decided to be decent instead of scummy and refund.

It took 4 months for GardPro to post the below reply. To say their return policy is transparent is an insult to my intelligence. They sent me a replacement watch and then refused to give me a full refund as I was outside the 14 days. Scandalous.

Gard Pro Health 3 smartwatch is a sham.
Read the small print regarding permissions granted a d information taken from your phone (contacts, locations, photos, etc) .....it is designed to gather info from you which can be sold for a profit. They refused to provide basic information about compliance with EU GDPR that is required by law to be on their web site.
They refused a full refund within 14 days
DO NOT BUY ANYTHING FROM GARD PRO!

I am only giving 2 stars for the delivery as the watch has only just arrived so can’t comment on it. It was ordered on 21st June for my birthday on the 29th and it arrived on 9th July! Stop using Yodel if they are unreliable! So far the watch seems good quality, in smart packaging BUT if you scan the bar code to get the manual it doesn’t work! You have to look at the manual on the website. They need to fix this as others have complained! I have set the watch up and hope it’s as good as it looks.

Excellent customer service. Refunded my payment in full, three days after returning my faulty watch.

Finally received my new watch gardpro 3 absolutely amazing so easy to set up the app is brilliant I went for the blue which looks expensive and classy love it so much my sister has ordered one a pleasure to wear

Absolutely over the moon with the gardpro health3 smartwatch. The rubber strap was irritating me so I ordered a new one but ordered the wrong size by mistake. Contacted gard pro and explained what had happened, within minutes I had a reply to say they will send the correct size, free of charge. Excellent service from Ibrahim.