Gardpro.com Reviews 

2,414
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 1,513 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the impressive battery life, functional health tracking capabilities, and the overall high build quality of the smartwatches. People also appreciate the responsive customer support team and the smooth, straightforward setup process that makes daily use enjoyable. However, some customers also noted occasional technical inconsistencies with tracking metrics or specific device features. A few reviewers experienced noticeable shipping delays or found that certain watch designs did not fully match their personal preferences. Others mentioned that contacting support during rare disputes required patience due to slower response times.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the watch offers exceptional battery life, a... See more

Quality

Users describe positive interactions with quality, expressing general satisfaction with exceptional battery... See more

User experience

Customers had positive experiences with user experience, highlighting the exceptional battery life, easy... See more

Customer service

People report positive experiences with customer service, noting that support agents are friendly,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising prompt dispatch, quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought a Gard Pro Ultra 3 watch. Everything was working ok, then the apps stopped showing me "sleep data" and sometimes showed no data at all. Got in contact with Gard Pro help service and the tech... See more

Company replied

Rated 4 out of 5 stars

The product works very well, I have been using it for about 2 weeks now. You need to change your couriers in Australia, firt shipment lost in melbourne and never made it to Adelaide, second shi... See more

Company replied

Rated 4 out of 5 stars

The watch I purchased was not appropriate for me. It was difficult for me to read, in particular certain values that I was tracking and would access frequently while on the move. GuardPro was very res... See more

Company replied

Rated 4 out of 5 stars

Overall very satisfied with the device, just find the step tracker you need to swing arms full to record proper steps. Other than that the whole experience is great.

Company replied


Company details

Written by the company

To create the ultimate sports watch, we brought every element together for unparalleled performance. - Gard Pro ©


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.3

All reviews

(2,414)

1,481 reviews in the last 12 months

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Rated 1 out of 5 stars

Inaccurate reading for walking steps,

Inaccurate reading for walking steps,

14 September 2026
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Reply from Gardpro.com

Hi,

Thank you for the review, we're sorry the step count hasn't been accurate for you. Step tracking gives a general estimate based on motion sensors rather than an exact count, so some variance is normal, but if it feels significantly off, please reach out to us at support@gardpro.com and we'll take a closer look.

Regards,
The GARD PRO Team

Rated 3 out of 5 stars

The user guide is a bit vague and…

The user guide is a bit vague and unclear. The “find my phone” feature only works when the Gard pro app is launched. If it is not, the watch does not connect to the phone. It would also be nice if Gard Pro would connect to the Pedometer app as my iPhone only records steps from that app. Otherwise, this is a terrific and useful watch with many other useful functions.

20 September 2026
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Reply from Gardpro.com

Hi Otte,

Thank you for the thorough feedback, and glad to hear you're finding the watch terrific and useful overall. We're sorry the user guide wasn't as clear as it should have been, and we understand the frustration with needing the GARD PRO app open for Find My Phone to work. We've also passed your suggestion about connecting with Apple's Pedometer app on to our product team, that's useful input.

Regards,
The GARD PRO Team

Rated 5 out of 5 stars

I made the decision to purchase the…

I made the decision to purchase the smart watch because my Dad has one and is extremely happy with it.

28 September 2026
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Reply from Gardpro.com

Hello Kim,

It’s great to hear your dad has been so happy with his Gard Pro and that his experience helped with your decision. We hope you’ll be just as happy with your new watch. Thanks for choosing Gard Pro!

Kind regards,
GARD PRO TEAM

Rated 1 out of 5 stars

Very bad

Bad CSR with buyer

13 September 2026
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Reply from Gardpro.com

Hi,

Thank you for the review, we're sorry to hear your experience with our customer service team wasn't a good one. We'd like to understand what happened so we can put it right, please reach out to us at support@gardpro.com with a few details about your interaction.

Regards,
The GARD PRO Team

Rated 5 out of 5 stars

Tight strap.

Visited the site and obtained a new strap.

24 September 2026
Unprompted review
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Reply from Gardpro.com

Hello Andrew,

We’re happy you found the right strap on our website and were able to get everything sorted easily. We hope the new strap gives you a much more comfortable fit. Thanks for sharing your experience with us!

Kind regards,
GARD PRO TEAM

Rated 4 out of 5 stars

The product works very well

The product works very well, I have been using it for about 2 weeks now.

You need to change your couriers in Australia, firt shipment lost in melbourne and never made it to Adelaide, second shipment sat in melbourne for approx 10 days and finally tunred up in adelaide after I thought it had got lost again.

Your australian courier is giving your product a very poor experience and probably causing you lost sales.

12 September 2026
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Reply from Gardpro.com

Hello Brett,

We’re glad the watch itself has been working well for you over the past couple of weeks. We’re sorry, though, that the delivery experience didn’t match the quality you expected from us. We really appreciate your honest feedback about the courier service in Australia and will make sure it’s taken on board. Thanks for your patience and for sharing this with us.

Kind regards,
GARD PRO TEAM

Rated 5 out of 5 stars

The website is easy to use

The website is easy to use - I could compare the watches and choose the one that suited my needs best. The price was significantly better than competitors and the watch itself was fairly straight forward to set up and get going. I've previously had a fit bit that lasted a couple of years - time will tell if this is a longer lasting watch, but I am very happy with the features and functionality so far.

19 September 2026
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Reply from Gardpro.com

Hello Ryzo,

Great to hear you found it easy to choose the right watch and get everything set up. We’re glad you’re enjoying the features and value so far. Thanks for choosing Gard Pro!

Kind regards,
GARD PRO TEAM

Rated 5 out of 5 stars

Excellent company and product love my…

Excellent company and product love my watch would happily recommend

13 September 2026
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Reply from Gardpro.com

Hello Kaylene,

So nice to hear how much you love your watch and that you’ve had such a positive experience with Gard Pro. Thanks for your kind words and recommendation. We really appreciate your support!

Kind regards,
GARD PRO TEAM

Rated 5 out of 5 stars

I recently received my gar pro health 4…

I recently received my gard pro health 4 watch set up was easy and easy connected to my phone after I downloaded their app for the watch . I now monitor my blood pressure and my sleep 😴 along with my stress level and steps and my work out at the gym

25 September 2026
Unprompted review
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Reply from Gardpro.com

Hello Graeme,

Great to hear you found your Health 4 easy to set up and connect to your phone. We’re glad you’re enjoying the range of health and fitness features and putting them to good use both day to day and at the gym. Thanks for choosing Gard Pro!

Kind regards,
GARD PRO TEAM

Rated 4 out of 5 stars

Gard Pro

Gard Pro was delivered as promised and it is working well.

19 September 2026
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Reply from Gardpro.com

Hello Penny,

Thanks for sharing your experience with us. We’re glad everything went smoothly with the delivery and that your Gard Pro is working well. We hope you continue to enjoy it!

Kind regards,
GARD PRO TEAM

Rated 4 out of 5 stars

Slow delivery. Nice watch. Great support. Some flawed apps.

Edit after lovely reply from GardPro support team. Thank you for that, it is great that we know you are listening and responding. That deserves a star just to know that you have our backs

Slow delivery. Courier useless and left parcel out in the rain after delivering at midnight.

Gps is very slow no matter where you are. Almost like it is doing a cold start every single time even if you exit the workout app and immediately go back in. That desperately needs an update to fix and to use warm starts.

Screen is so bright it is easily as bright as apple watch so usable in full sun no problem.

Strap fiddly to put on

Amazing battery life. I cant stress hos much that means to me. I am sick of having to charge apple watch every day. Thi shas been on my wrist for 5 days now and is not even down to 50%, the remaining 58 will easily mean a solid week of light use.

Due to slow gos i have not used this for hiking or cycling.

Steps are quite close to other watch so congrats at that.

Screen choice is poor. We need some more classy dials, and it would be useful if clicking on a charm like steps took you to the steps app.

Body temp seems fine but first time would not take a reading, this seems to have settled

Respiratory rate seems fine

Heart rate is fairly close match to apple

Blood pressure is way out. Not even in the same ballpark. More than 10% low on diastolic reading could mean telling someone their blood pressure is fine when they are in fact hypertensive. Probably an algorithm change but i have compared with a medical grade arm sleeve and the figures could be dangerously misleading

Sleep is also way out and records at least an hou even up to two hours more than my apple watch. 2 hours is more than 25% higher and i thought apple were being overly cautious in their measurements. This again will need an algorithm change hopefully with new software

SPO2 blood oxygen matches perfectly with standalone spo2 meter i have

Compass is more than 30degrees incorrect which makes it downright dangerous to use. Just did a comparison between iPhone and this eatch and there was 60 degrees difference. That could mean life and death if it was relied on. Please sort that as a matter of urgency, it can not be relied on at all. Also approximately every five seconds the compas suddenly veers anticlockwise about 10 to 15 dehrees then corrects The reading should be constant not jumping about. And i tested that with it in an open field on the ground mot even wearing it

Altimeter is about as much use as the compass and isnt worth even considering. The height at home keeps varying by anything up to 200ft, and cannot be changed to metres if language is english uk.

Notifications are consistent, they are loud and with such a clear screen, are very very good. Pity they dont pick up all notifications but it is a solid start for sure.

Other apps such as weather, breathing, etc i have no use for but not sure what weather provider is used as it isnt very close to the real world out there. Uv index always reads zero

Stopwatch works fine but you cant do laptimes that are close together, you need about half a sec between in order that the buttons are recognised.

One big flaw with the watch is it cannot cope with more than one thing at a time. Eg set a timer and then take a call. You have to exit one app to start another. I suppose we can expect that at this price point, but maybe something that the ultra4 can start to address.

Overall a mixed bag then. Some apps are easily as good as a much more expensive watch, some apps are close enough that you wouldn't mind a slight discrepancy, then we get to the gps, weather, compass, blood pressure, sleep, and altimeter; those are so flawed they need to be taken off the menu system in my opinion the blood pressure, compass, and gps could get someone into a truly dangerous situation

Hope this is useful for GardPro as well as other customers. I bought with discount at around £82 along with extra strap that i cannot use and screen savers that were miss-described. They are just cheap film and not protective at all. I thought i was getting scratch resistant 9h oleophobic glass, not two cheap punched circles of acetate film. They are no better than the dust shield. The milano strap is another completely misdecribed item, and cannot be used by anyone with any hair in their arms as it just pulls the hair. It also comes loose by just shaking your arm, it will be too easy to lose the watch or have it fly off when wearing this strap.

I will be sending the strap and the screen protectors back for a refund. However, initially i was tempted to just send everything back, but after wearing the watch a week that battery life has me hooked in. I am seriously tempted to ditch the apple watch and use this as my primary watch for step count alone. Its a good solid start from GardPro, glad i waited for ultra3 though considering how buggy some apps are

26 September 2026
Unprompted review
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Reply from Gardpro.com

Hi,

This is some of the most detailed and thoughtful feedback we've had, thank you for taking the time to put it together, it's genuinely useful to us.

We're sorry the courier left your parcel out in the rain, that's not the delivery experience we want for anyone. On the flip side, we're delighted the battery life has won you over, that's exactly the kind of result we're aiming for.

The GPS lock speed, compass accuracy, and altimeter readings you've flagged are important, and we're passing your findings on to our product team, particularly given the safety implications you've raised around the compass. On blood pressure and the other health metrics, these are designed to give a general wellness estimate rather than a medical-grade reading, so please don't rely on them for medical decisions, but the level of variance you measured against your arm sleeve is more than we'd want to see and we'll flag that as well.

On the extra strap and screen protectors, that does sound like they were misdescribed, and returning them for a refund is the right call, our support team at support@gardpro.com can help make sure that goes smoothly.

Thanks again for such a fair and balanced review, and we hope the Ultra 3 keeps earning its place on your wrist.

Regards,
The GARD PRO Team

Rated 2 out of 5 stars

Gard pro watch didn’t match expectations

Gard Pro watch has a good design but the functions of the watch are poor . Lost the cycling icon every time I tried to use it . Waste of time for blood pressure as inconsistent on a daily basis. The app is not user friendly which was very frustrating. The screen protector over priced and probably best without one.On trying to return my watch they didn’t recognise my order number which delayed sending it back. Eventually got my money back around 4 weeks since it was purchased . I would not recommend anyone to buy this watch . Spend a bit more money on better quality watch such as a Garmin..

6 September 2026
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Reply from Gardpro.com

Hi John,

Thank you for the detailed feedback. We're glad the design worked for you, but sorry to hear the cycling mode, the blood pressure readings, and the app itself didn't hold up. Blood pressure and other health readings on the watch are meant to give a general wellness estimate rather than a medical-grade reading, so we understand the daily inconsistency was frustrating. We're also sorry the return was delayed because your order number wasn't being recognized, that shouldn't have added extra time to something you were already unhappy with. It looks like this has since been resolved. We appreciate you taking the time to share this, and we'll pass your feedback on the app and the screen protector pricing on to the right team.

Regards,
The GARD PRO Team

Rated 5 out of 5 stars

Mind blown!!

Responded to an email promotion sent by Noah, where I spoke of an issue I was having with the first Health 3 I bought. He put me over to warranty, who decided it was more feasible to replace the watch for free vs a bunch of shipping and handling. I got my new Health 3 within a week. Mind blown!! You all are amazing. Keep up the great work! Trying to get my brother on board to buy one so he can keep track of his health too!!

18 September 2026
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Reply from Gardpro.com

Hello Sheldon,

We love hearing that our team could turn things around for you and get your new Health 3 to you so quickly. It means a lot that you’re happy with how everything was handled and are even encouraging your brother to join you! Thanks for your trust and support, Sheldon.

Kind regards,
GARD PRO TEAM

Rated 5 out of 5 stars

Its good

Its good . Thank you .

11 September 2026
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Reply from Gardpro.com

Hello Richard,

Glad to hear you’re happy with your watch. Thanks for choosing Gard Pro and taking the time to leave us a review!

Kind regards,
GARD PRO TEAM

Rated 5 out of 5 stars

Gard pro health 3…

I am comparing Gard pro health 3 with Samsung health and Hume Band. They all claim the same standard health baseline but what made Gard pro elevated was how user friendly it is to my liking. You don't need to subscribe to many apps just to check health baseline. It shows you what is without fuss. I bought it because I want to monitor sleep apnea and stress levels and it just became a second skin to me like a watch.

Since I work with my hands a lot, I want to have an option for1 a band which can be used higher up the arm or on the lower leg.

11 September 2026
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Reply from Gardpro.com

Hello Rose,

It’s lovely to hear your Health 3 has become such a natural part of your everyday routine. We’re especially glad you’re enjoying how simple and user-friendly it is without the need for multiple subscriptions. Your suggestion for a band that could be worn higher on the arm or lower leg is also really helpful, and we appreciate you sharing it with us!

Kind regards,
GARD PRO TEAM

Rated 5 out of 5 stars

I firstly had an issue with delivery(…

I firstly had an issue with delivery( totally my fault!) which was resolved immediately. I am now delighted with my new Gard Pro which was delivered only last week!

8 September 2026
Unprompted review
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Reply from Gardpro.com

Hello Nóirín,

We’re glad our team could quickly help get the delivery issue sorted and that your Gard Pro is now safely with you. It’s lovely to hear you’re already so happy with your new watch. We hope you enjoy it for a long time to come!

Kind regards,
GARD PRO TEAM

Rated 5 out of 5 stars

Great service and communication

Great service and communication

18 September 2026
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Reply from Gardpro.com

Hello Tony,

Thanks for the kind words! We’re glad you felt well looked after and kept informed along the way. We really appreciate you sharing your experience with us!

Kind regards,
GARD PRO TEAM

Rated 5 out of 5 stars

The help was quickstep solved and we…

The help was quickstep solved and we received a New watch

25 September 2026
Unprompted review
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Reply from Gardpro.com

Hello Peter,

We’re glad our team could quickly get everything sorted and arrange a new watch for you. It’s lovely to know you felt well supported throughout the process. Thanks for sharing your experience with us!

Kind regards,
GARD PRO TEAM

Rated 1 out of 5 stars

Junk and rip me off 50

Junk and rip me off 50. 👎👎

18 September 2026
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Reply from Gardpro.com

Hi Basil,

We're sorry you're unhappy, but we want to clarify what's actually happening with your order, this was a return due to a change of mind rather than a fault with the watch. We've now received the returned item and are currently inspecting it, and a refund will be processed once that inspection is complete.

Regards,
The GARD PRO Team

Rated 5 out of 5 stars

Best watch I've ever had

Best watch I've ever had. Customer service has been fantastic. They say charge once a week mine is the end of 2nd week still 70% . Totally pleased recommend to anyone needing a watch no monthly charges.

10 September 2026
Unprompted review
Gardpro.com logo

Reply from Gardpro.com

Hello William,

It means a lot to hear you call it the best watch you’ve ever had. We love that the battery is still going strong after two weeks, and we’re just as happy to hear our team has taken good care of you. Thanks so much for recommending Gard Pro!

Kind regards,
GARD PRO TEAM

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