I bought a Gard Pro Ultra 3 watch. Everything was working ok, then the apps stopped showing me "sleep data" and sometimes showed no data at all. Got in contact with Gard Pro help service and the tech... See more
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To create the ultimate sports watch, we brought every element together for unparalleled performance. - Gard Pro ©
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Reply from Gardpro.com
The user guide is a bit vague and unclear. The “find my phone” feature only works when the Gard pro app is launched. If it is not, the watch does not connect to the phone. It would also be nice if Gard Pro would connect to the Pedometer app as my iPhone only records steps from that app. Otherwise, this is a terrific and useful watch with many other useful functions.

Reply from Gardpro.com
I made the decision to purchase the smart watch because my Dad has one and is extremely happy with it.

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Reply from Gardpro.com
The product works very well, I have been using it for about 2 weeks now.
You need to change your couriers in Australia, firt shipment lost in melbourne and never made it to Adelaide, second shipment sat in melbourne for approx 10 days and finally tunred up in adelaide after I thought it had got lost again.
Your australian courier is giving your product a very poor experience and probably causing you lost sales.

Reply from Gardpro.com
The website is easy to use - I could compare the watches and choose the one that suited my needs best. The price was significantly better than competitors and the watch itself was fairly straight forward to set up and get going. I've previously had a fit bit that lasted a couple of years - time will tell if this is a longer lasting watch, but I am very happy with the features and functionality so far.

Reply from Gardpro.com
Excellent company and product love my watch would happily recommend

Reply from Gardpro.com
I recently received my gard pro health 4 watch set up was easy and easy connected to my phone after I downloaded their app for the watch . I now monitor my blood pressure and my sleep 😴 along with my stress level and steps and my work out at the gym

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Reply from Gardpro.com
Edit after lovely reply from GardPro support team. Thank you for that, it is great that we know you are listening and responding. That deserves a star just to know that you have our backs
Slow delivery. Courier useless and left parcel out in the rain after delivering at midnight.
Gps is very slow no matter where you are. Almost like it is doing a cold start every single time even if you exit the workout app and immediately go back in. That desperately needs an update to fix and to use warm starts.
Screen is so bright it is easily as bright as apple watch so usable in full sun no problem.
Strap fiddly to put on
Amazing battery life. I cant stress hos much that means to me. I am sick of having to charge apple watch every day. Thi shas been on my wrist for 5 days now and is not even down to 50%, the remaining 58 will easily mean a solid week of light use.
Due to slow gos i have not used this for hiking or cycling.
Steps are quite close to other watch so congrats at that.
Screen choice is poor. We need some more classy dials, and it would be useful if clicking on a charm like steps took you to the steps app.
Body temp seems fine but first time would not take a reading, this seems to have settled
Respiratory rate seems fine
Heart rate is fairly close match to apple
Blood pressure is way out. Not even in the same ballpark. More than 10% low on diastolic reading could mean telling someone their blood pressure is fine when they are in fact hypertensive. Probably an algorithm change but i have compared with a medical grade arm sleeve and the figures could be dangerously misleading
Sleep is also way out and records at least an hou even up to two hours more than my apple watch. 2 hours is more than 25% higher and i thought apple were being overly cautious in their measurements. This again will need an algorithm change hopefully with new software
SPO2 blood oxygen matches perfectly with standalone spo2 meter i have
Compass is more than 30degrees incorrect which makes it downright dangerous to use. Just did a comparison between iPhone and this eatch and there was 60 degrees difference. That could mean life and death if it was relied on. Please sort that as a matter of urgency, it can not be relied on at all. Also approximately every five seconds the compas suddenly veers anticlockwise about 10 to 15 dehrees then corrects The reading should be constant not jumping about. And i tested that with it in an open field on the ground mot even wearing it
Altimeter is about as much use as the compass and isnt worth even considering. The height at home keeps varying by anything up to 200ft, and cannot be changed to metres if language is english uk.
Notifications are consistent, they are loud and with such a clear screen, are very very good. Pity they dont pick up all notifications but it is a solid start for sure.
Other apps such as weather, breathing, etc i have no use for but not sure what weather provider is used as it isnt very close to the real world out there. Uv index always reads zero
Stopwatch works fine but you cant do laptimes that are close together, you need about half a sec between in order that the buttons are recognised.
One big flaw with the watch is it cannot cope with more than one thing at a time. Eg set a timer and then take a call. You have to exit one app to start another. I suppose we can expect that at this price point, but maybe something that the ultra4 can start to address.
Overall a mixed bag then. Some apps are easily as good as a much more expensive watch, some apps are close enough that you wouldn't mind a slight discrepancy, then we get to the gps, weather, compass, blood pressure, sleep, and altimeter; those are so flawed they need to be taken off the menu system in my opinion the blood pressure, compass, and gps could get someone into a truly dangerous situation
Hope this is useful for GardPro as well as other customers. I bought with discount at around £82 along with extra strap that i cannot use and screen savers that were miss-described. They are just cheap film and not protective at all. I thought i was getting scratch resistant 9h oleophobic glass, not two cheap punched circles of acetate film. They are no better than the dust shield. The milano strap is another completely misdecribed item, and cannot be used by anyone with any hair in their arms as it just pulls the hair. It also comes loose by just shaking your arm, it will be too easy to lose the watch or have it fly off when wearing this strap.
I will be sending the strap and the screen protectors back for a refund. However, initially i was tempted to just send everything back, but after wearing the watch a week that battery life has me hooked in. I am seriously tempted to ditch the apple watch and use this as my primary watch for step count alone. Its a good solid start from GardPro, glad i waited for ultra3 though considering how buggy some apps are

Reply from Gardpro.com
Gard Pro watch has a good design but the functions of the watch are poor . Lost the cycling icon every time I tried to use it . Waste of time for blood pressure as inconsistent on a daily basis. The app is not user friendly which was very frustrating. The screen protector over priced and probably best without one.On trying to return my watch they didn’t recognise my order number which delayed sending it back. Eventually got my money back around 4 weeks since it was purchased . I would not recommend anyone to buy this watch . Spend a bit more money on better quality watch such as a Garmin..

Reply from Gardpro.com
Responded to an email promotion sent by Noah, where I spoke of an issue I was having with the first Health 3 I bought. He put me over to warranty, who decided it was more feasible to replace the watch for free vs a bunch of shipping and handling. I got my new Health 3 within a week. Mind blown!! You all are amazing. Keep up the great work! Trying to get my brother on board to buy one so he can keep track of his health too!!

Reply from Gardpro.com
I am comparing Gard pro health 3 with Samsung health and Hume Band. They all claim the same standard health baseline but what made Gard pro elevated was how user friendly it is to my liking. You don't need to subscribe to many apps just to check health baseline. It shows you what is without fuss. I bought it because I want to monitor sleep apnea and stress levels and it just became a second skin to me like a watch.
Since I work with my hands a lot, I want to have an option for1 a band which can be used higher up the arm or on the lower leg.

Reply from Gardpro.com
I firstly had an issue with delivery( totally my fault!) which was resolved immediately. I am now delighted with my new Gard Pro which was delivered only last week!

Reply from Gardpro.com

Reply from Gardpro.com
The help was quickstep solved and we received a New watch

Reply from Gardpro.com
Best watch I've ever had. Customer service has been fantastic. They say charge once a week mine is the end of 2nd week still 70% . Totally pleased recommend to anyone needing a watch no monthly charges.

Reply from Gardpro.com
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