Superb Service. I placed an order on the afternoon of Saturday 22/08/26 for 28kg of Sunflower hearts. The ordering process was simply and very straightforward. The order arrived the following d... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Garden Wildlife Direct
Written by the company
About Us
Here at Garden Wildlife Direct we are passionate about garden wildlife and dedicated to making caring for your garden wildlife easily affordable for all.
Garden Wildlife Direct is a family run business that's proud to be the UK's largest online independent bird food supplier. We are passionate about supporting nature and we guarantee to offer the very best quality bird food at the best prices, delivered direct to your door.
Garden Wildlife Direct was started when we identified that there were so many bird and nature lovers in the UK who felt prohibited by the high cost of bird food and accessories. We made it our mission to deliver affordable bird products to the market by stripping out unnecessary costs and overheads but still retaining great product quality.
So what makes our products so good? We only trade with the best independent UK suppliers who, where possible, source product from the UK and from farmers who are committed to the Fair Nature accreditation. Our products are triple checked for quality and all of our peanuts are aflatoxin tested so you can rest assured that they are safe for your garden wildlife.
As well as bird food we also stock a huge range of feeders, bird houses, bird baths, habitats and even poultry food. We offer Free Delivery and Reward Points with every order which can be redeemed against future purchases, we really do value your custom and loyalty here at Garden Wildlife Direct. We want to make your shopping experience as pleasant and easy as possible and our friendly customer service team is on hand to help with any queries you may have before, during or after your purchase. For full terms and conditions of ordering and delivery, please see our delivery page.
Our wildlife really needs our help and support, so together let's ensure that it can thrive for our future generations.
Thank you and Happy Wildlife Watching!
The Garden Wildlife Direct Team
Contact info
Unit 1 Millennium City Park, Millennium Road, PR2 5BL, Preston, United Kingdom
- +441772 440242
- help@gardenwildlifedirect.co.uk
- gardenwildlifedirect.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 35% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
Excellent business, great products rapid delivery and amazing value, highly recommended
Good range and value
Our first order was placed because the product range was good and represented excellent value. Everything was well packed. There will be more orders.
Bought two 20kg sacks of wild bird food…
Bought two 20kg sacks of wild bird food and received about 40kg of wheat and barley which the birds won’t touch, response when complained was can we suggest a more expensive mix next time!

Reply from Garden Wildlife Direct
Garden Wildlife Direct
I have been using Garden Wildlife Direct for some time now. Their products have always been of good quality and their premium fatballs are the only ones my birds will eat, (who knew birds could be so picky)! The service was always rather slow with my orders taking about 2 weeks to arrive, but my last 3 orders came in less than a week, super. Keep up the good work.
The Garden Wildlife Direct is a great…
The Garden Wildlife Direct is a great company , excellent products the birds love them . I have been using them for some time now and wouldn’t go anywhere else . The only disappointment was my last delivery DPD were dreadful we were home but they didn’t bother to ring our buszzer and they left our parcel out side a communal door and in front of the door which meant it couldn’t be opened as the weight of the parcel was very heavy . That is my only criticism and this is not the fault of the company I ordered from just the delivery company . I have made them aware of the problem
Great experience as always
Always well packaged and arrives quickly. Good quality bird food. I have ordered from GED about once a month for a couple of years now and have never had any issues with the bird food or delivery.
Always good quality for a good price.
Very competitive priced sunflower seeds
The sunflower seeds are well packaged in sacks, but then put it a cardboard box which was not strong enough and in my opinion was totally unnecessary, just put a despatch label on the sacks. The seeds themselves are good and competitively priced. Would l buy from Garden Wildlife Direct? YES
Excellent company and prices.
I order about twice a month and have done for years. Orders processed quickly and great discounts on a regular basis. I cannot rate them highly enough.
Also a shout out for their chosen carrier.
Great company!
If you want good quality bird food, a really good choice of seeds, nuts, suets, feeders etc, and, most importantly, competitive prices, you should use this company.
I've been a customer for a number of years now, and have always had great service. Delivery is pretty quick and they keep you informed when your order is likely to be delivered.
10/10 for me.
This Company has been my goto supplier…
This Company has been my goto supplier for my wild bird food for years now!
Their seed mixes & indeed peanuts, are spot on. With a great selection of mixes that just keep the birds coming back into my garden all year round. I have had some really good spots of some pretty rare birds, since starting buying their products.
And, every single order that I have placed, arrives fresh and very well packed...
I CANNOT RECOMMEND THEM ENOUGH!
Very good service and the delivery man…
Very good service and the delivery man was so helpful. The seeds were in very good condition and the birds love them. I have a lot of goldfinches and sparrowsand siscins.
Good quality seeds
Good quality seeds, reasonable prices and delivery around 4 days.
quick delivery of good products
I asked for the delivery to be sent quickly because of the hot weather and because I was running out!
It arrived the next day in the morning after I sent the order in yesterday.
Sunflower seeds, premium fatballs and dried worms all get gobbled up quickly.
Very quick next day delivery for £1.00…
Very quick next day delivery for £1.00 with Evri.
Good quality bird food and excellent value
Reliable and reasonable
I get all my wild bird and animal food from this store now. They are usually a little cheaper than other places and stock stuff that can be difficult to get hold of locally. Happy to recommend them.
Excellent service
I have ordered and received bird food (suet pellets/suet blocks/sunflower hearts/bird seed) plus feeders from here. Everything went perfectly, delivery was quick and prices were good. Could not be better.
As usual value of product for the money…
As usual value of product for the money charged easy to order and delivery spot on,
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







