Superb Service. I placed an order on the afternoon of Saturday 22/08/26 for 28kg of Sunflower hearts. The ordering process was simply and very straightforward. The order arrived the following d... See more
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About Garden Wildlife Direct
Written by the company
About Us
Here at Garden Wildlife Direct we are passionate about garden wildlife and dedicated to making caring for your garden wildlife easily affordable for all.
Garden Wildlife Direct is a family run business that's proud to be the UK's largest online independent bird food supplier. We are passionate about supporting nature and we guarantee to offer the very best quality bird food at the best prices, delivered direct to your door.
Garden Wildlife Direct was started when we identified that there were so many bird and nature lovers in the UK who felt prohibited by the high cost of bird food and accessories. We made it our mission to deliver affordable bird products to the market by stripping out unnecessary costs and overheads but still retaining great product quality.
So what makes our products so good? We only trade with the best independent UK suppliers who, where possible, source product from the UK and from farmers who are committed to the Fair Nature accreditation. Our products are triple checked for quality and all of our peanuts are aflatoxin tested so you can rest assured that they are safe for your garden wildlife.
As well as bird food we also stock a huge range of feeders, bird houses, bird baths, habitats and even poultry food. We offer Free Delivery and Reward Points with every order which can be redeemed against future purchases, we really do value your custom and loyalty here at Garden Wildlife Direct. We want to make your shopping experience as pleasant and easy as possible and our friendly customer service team is on hand to help with any queries you may have before, during or after your purchase. For full terms and conditions of ordering and delivery, please see our delivery page.
Our wildlife really needs our help and support, so together let's ensure that it can thrive for our future generations.
Thank you and Happy Wildlife Watching!
The Garden Wildlife Direct Team
Contact info
Unit 1 Millennium City Park, Millennium Road, PR2 5BL, Preston, United Kingdom
- +441772 440242
- help@gardenwildlifedirect.co.uk
- gardenwildlifedirect.co.uk
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Replied to 35% of negative reviews
Typically replies within 1 week
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Absolutely brilliant company who…
Absolutely brilliant company who provide quality wild bird feeds & so much more,I've ordered twice once last Friday which came yesterday morning.And unfortunately for Garden Wildlife Direct I ordered again yesterday morning and it's already here even before 12 noon ( Great Logistics 👍 ) QUALITY SEED AT AMAZING PRICES...I think I may need some peanuts next and maybe suet bricks 🧱 Appreciate the great service and AMAZING PRICE'S ⭐⭐⭐⭐⭐
Always good value along with swift…
Always good value along with swift delivery. The only downside is the bombarding me with daily offers of discounts. Unless you are feeding birds on an industrial scale for me it's very annoying and a waste of time.
Always fast and reliable
SCAMMERS
I would give this company zero stars if I could customer services are very rude they say they don't understand what u are complaining about in my eyes they don't give a monkeys how they treat customers belongs they get money off u who answers emails at midnight straight after u have sent one to them surely if it's a company u get no reply until a Monday if sent it late Saturday night they told me send item back if the feeder been unwrapped looked at get no refund how do I know what it is and if its correct item also why charge customers £7.50 is it because u know customers won't pay it money making company never shop with your company again SCAMMERS

Reply from Garden Wildlife Direct
Great quality products
I could not be more positive about this company! My first order arrived today and the quality of products is amazing for the price. I will be buying again!
Always packed securely
Always packed securely, although on occasions the box is a bit worse for ware. Very good products
Reason for the 5stars
Good value , quality and as described on the website. Also quick delivery
Top quality products, excellent prices, top notch customer service
I bought the 3 port Guardian seed feeder that is squirrel proof. The quality is so good and, importantly, it is very easy to clean. The prices at Gardening Wildlife are very reasonable with no loss to quality of products. I already have a full basket for my next purchase! The customer service is second to none - I had some technical queries about a feeder that I want to buy. The company fully deserves their excellent rating.
Absolutely no complaints here
I've been ordering from Garden Wildlife Direct for several months & no problems at all.
The garden birds can't get enough of the premium suet pellets. Always well-packaged & delivered promptly.
Great service and competitive prices
Great service and competitive prices. Nothing more to say.
This product was not as advertised
This product was not as advertised. It is a long way from being ‘no waste’.
There was more on the floor than in the feeder. A complete waste of money. Now I’m stuck with it .
I will surprised if my review is published as companies do not like negative comments.

Reply from Garden Wildlife Direct
Good prices and products very…
Good prices and products very comparable with more expensive products
Good products good price
Good products good price
Always delivered quickly
Sunflower hearts
Price very competitive. Quick delivery and as usual the DPD driver was extremely helpful and very pleasant
Now have so many birds in my garden …
Now have so many birds in my garden the suet pellets are a great hit. Everything I have bought has been eaten with nothing left behind. The birds wait at four o clock for me to feed them
Orders always well packed and on time
It works!
Excellent product - arrived in pristine condition, and unlike other feeders of this type that I've tried, the birds are beginning to feed from it.
Excellent service
Excellent service with quick delivery of a good quality product(s) at a very realistic price. Can’t see me going anywhere else!
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