Delivery company had insufficient address so couldn't deliver on day expected. Asked me to contact you to send correct address so received plants a day later. Thankfully they still arrived looking ve... See more
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Review summary
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The majority of the plants were great and very healthy. 1 plant missing and 2 were very limp on arrival and have not survived. Others appear to be doing away fine. Delivery was well communicated and p... See more
Company replied
Ordering was straight forward with a huge variety to select from. I easily found what I was seeking and at a realistic price. Payment was simple too. Within a few days my order arrived and I was delig... See more
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All plants that I have received have been well packaged & sturdy plug plants that have thrived to become strong on planting out. Delivery has taken place as predicted at the time of ordering. I do... See more
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Company details
Written by the company
Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!
Contact info
United Kingdom
- gardeningdirect.co.uk
4.2
Great
25K reviews
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The quality of the supplied roses
The quality of the supplied roses. Every item ordered has been much better than expected.
10 August 2026
Reply from Gardening Direct
Hello,
We are so pleased to hear that the quality of your roses exceeded your expectations! Thank you for sharing your positive experience with us.
Kind regards,
Gardening Direct Customer Service
DELIVERED TO MY DOORSTEP / BADLY…
DELIVERED TO MY DOORSTEP / BADLY PACKAGED AND DAMAGED, I JUST KEPT WATERING DUE TO DROUGHT CONDITIONS, BUT SORRY PALM'S R i P.
PLEASE REPLACE FOR ME AN OLD GUY / DISABLED.
mjb.
22 May 2026
Reply from Gardening Direct
Hello,
We are truly sorry to hear about the damaged packaging and the unfortunate state of your palm. We understand your frustration, especially given the drought conditions. We are committed to ensuring our products arrive safely and will certainly look into this for you.
Kind regards,
Gardening Direct Customer Service
Reply from Gardening Direct
Hello,
We're happy to hear your delivery arrived on time as expected. We appreciate your positive feedback!
Kind regards,
Gardening Direct Customer Service
I havnt received anything yet
7 August 2026
Reply from Gardening Direct
Hello,
We are concerned to hear that your order has not yet arrived. We are actively looking into this delivery issue for you.
Kind regards,
Gardening Direct Customer Service
Reply from Gardening Direct
Hello,
We're so pleased to hear that you received healthy plants and found them to be good value for money! We appreciate your positive feedback.
Kind regards,
Gardening Direct Customer Service
Reply from Gardening Direct
Hello,
We're delighted to hear that your plants were excellent and arrived in very good condition! We truly appreciate your positive feedback.
Kind regards,
Gardening Direct Customer Service
Good quality plants with fast delivery
13 August 2026
Reply from Gardening Direct
Hello,
We're so pleased to hear that you received good quality plants and that they were delivered quickly! We appreciate your positive feedback.
Kind regards,
Gardening Direct Customer Service
Very satisfied as usual not had any…
Very satisfied as usual not had any complaints with any of my orders and will certainly be ordering again in the future.they are always healthy plants and well packed
13 August 2026
Reply from Gardening Direct
Hello,
We're so pleased to hear you're consistently satisfied with your orders! It's wonderful to know our plants are always healthy and well-packed. We truly appreciate your continued loyalty and look forward to your future orders.
Kind regards,
Gardening Direct Customer Service
They answered promptly when a small…
They answered promptly when a small problem arose. Their plants as always arrived fresh and beautiful.
27 August 2026
Reply from Gardening Direct
Hello,
We're so pleased we could promptly assist when a small problem arose, and that your plants arrived fresh and beautiful as always. Thank you for your wonderful feedback!
Kind regards,
Gardening Direct Customer Service
Reply from Gardening Direct
Hello,
Thank you for your positive feedback; it means a lot to us.
Kind regards,
Gardening Direct Customer Service
Reply from Gardening Direct
Hello,
Thank you for your positive feedback; it means a lot to us.
Kind regards,
Gardening Direct Customer Service
A Supplier with Quality Items at Affordable Prices
The items I bought were of good quality. They were Ericaceous Compost, Seed & Cutting Compost(ready for next year) Multipurpose Compost, Diamond Lattice Hanging Basket Gates(12) and two Rainbow Planters. All these at an affordable price. I ordered them on the 9/8/26 and received them on the 13/8/26, which I was well impressed with.
13 August 2026
Reply from Gardening Direct
Hello,
We're so pleased to hear that you were impressed with the quality and affordability of your recent purchase, including the composts, hanging basket gates, and rainbow planters. It's wonderful to know that your order arrived so quickly!
Kind regards,
Gardening Direct Customer Service
Canary Palms
Plants arrived when stated. Well packaged and looked good. Amazing value for the money!
5 August 2026
Reply from Gardening Direct
Hello,
We're delighted to hear that your plants arrived as expected, were well-packaged, and looked great! We're especially pleased that you found them to be amazing value. Thank you for your wonderful feedback!
Kind regards,
Gardening Direct Customer Service
Good overall
Ordered 5 plants - 4 were great and are thriving - 1 not so good didn't look as healthy from teh start and looks like it's almost dead already. Guess its not their fault and this can happen. They were less than half price so still wasn't disappointed.
11 August 2026
Reply from Gardening Direct
Hello,
We appreciate your feedback and are glad to hear that most of your plants are thriving. We're sorry that one plant wasn't as healthy and is struggling. We always aim for all our plants to arrive in excellent condition.
Kind regards,
Gardening Direct Customer Service
PLATS CAME IN GOOD CONDITION AND WELL…
PLATS CAME IN GOOD CONDITION AND WELL PACKTED NO PROBLEM .
11 August 2026
Reply from Gardening Direct
Hello,
We appreciate your positive feedback! We're so pleased to hear that your plants arrived in good condition and were well-packaged.
Kind regards,
Gardening Direct Customer Service
Reply from Gardening Direct
Hello,
We're so pleased you had a brilliant experience with our quick delivery, great prices, and helpful customer service. Thank you for your wonderful feedback!
Kind regards,
Gardening Direct Customer Service
With the exstieme dry weather the…
With the exstieme dry weather the quality of plants received was above-expectations
. Only 2 of the plants where unsalvageable the rest are developing well
11 August 2026
Reply from Gardening Direct
Hello,
We're so pleased to hear that the quality of the plants you received exceeded your expectations, especially given the extremely dry weather. It's wonderful to know that most of them are developing well.
Kind regards,
Gardening Direct Customer Service
The pair of Cyprus Totem
The pair of Cyprus Totem arrived in perfect condition.
Delivery was quick and the plants were as described.
Quality plants at a great price.
10 August 2026
Reply from Gardening Direct
Hello,
We're so pleased to hear your Cyprus Totem arrived in perfect condition. It's wonderful that the delivery was quick and the plants were as described, offering great quality at a fantastic price!
Kind regards,
Gardening Direct Customer Service
Two very healthy plants but third a…
Two very healthy plants but third a very poor nearly dead plant .
4 August 2026
Reply from Gardening Direct
Hello,
We are concerned to hear that one of your plants arrived in poor condition. We are always working to ensure the quality of our plants.
Kind regards,
Gardening Direct Customer Service
great plant
10 August 2026
Reply from Gardening Direct
Hello,
Thank you for your positive feedback; it means a lot to us.
Kind regards,
Gardening Direct Customer Service
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