Ordered a device for my Xbox one. HORRIBLE customer service. Paid for expedited shipping and still hasn’t shipped yet (4 days later). Horrible horrible horrible service. Never use this website. Scam a... See more
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See what reviewers are saying
Refurbished PS3 controller. 2 minor issues - 1. PS button a little loose so gets stuck when pressed; 2. R1 button catches momentarily when pressed before releasing. Otherwise controller plays like bra... See more
I bought the Retron 5 console from this website. They had the cheapest price. I received the item within the stated time frame and item came as described. They were holiday gifts for my kids and now a... See more
I ordered my product and recieved a lot of trouble from UPS - not Gameinstock's fault. I ended up needing a replacement product because UPS lost mine. Gameinstock quickly mailed me a replacement, prem... See more
Company details
Information provided by various external sources
GameInstock is an e-commerce retailer that specializes in offering today’s most popular items of video games & more at an affordable price. We strive to offer amazing prices on today’s most popular video game items as well as all other items we carry with our unique business model. We are gamers and consumers ourselves and understand the need for affordable gaming as well as confidence & satisfaction when making a purchase.
Contact info
9852 Katella Ave. #307, 92804, Anaheim, United States
- customersupport@gameinstock.com
- gameinstock.com
fast service top quality products
Charged 4 times for 1 order
Here's the deal. My husband loves the controller but I didn't like being charged 4 times for one order. I tried to pay thru PayPal and it got rejected or something. PayPal didn't register any charges thru them but money was missing from my account anyway. I sent an email to get the money back but was told gameinstock only charged me once. Yet money was taken and sent to them. Had to cancel debit card and open new account. One controller is not worth that kind of hassle. Should have ordered thru Amazon or something.
The item doesn't work at all can't make …
The item doesn't work at all can't make it do what it says it can do , delivery was slow and didn't make sense to the time frame
my first time ordering from gameinstock …
my first time ordering from gameinstock didn't have any problem.. love it I will be ordering soon again from gameinstock..
love my togepei!!
Fast delivery
Fast delivery. This is the only place I could find the replacement for Xbox one AC adapter. Thanks
I love this company thanks.
Fast shipping,had what no one else did. Will use company again
Awesome company
Haven't received package
I paid for 2-3 day delivery and have been waiting for a week
Great service and fast delivery.
I have nothing bad to say about this site. Great experience for my first time ordering from them. They shipped my order priority mail even though I selected regular mail.
Excellent retailer
I've bought 3 controllers from these guys and I love them. They are responsible and responsive. All of my items have shipped immediately and gotten to me quickly. My first choice and my go to place for controllers.
Amazing
I purchased a Bluetooth NES controller and everything from the box to the product was perfect. Thank you!
No customer service
There is no customer service on this website ..all you can do is submit a request to talk with someone and never hear back from them I will never shop here
Terrible Customer Service / Wrong Items Shipped
I ordered 2 NES 8Bits and got 2 SNES ones instead. I was met with poor customer service communication (they didn't answer any of my questions except a canned script response), wouldn't send me the actual products I ordered until they received their incorrect order back, and finally after all of that I still haven't gotten my damn order. You guys suck
Good, fast service..
Ordering was easy, they shipped in good time. Got product on time.
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