Gameinstock.com Reviews 89

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Ordered a device for my Xbox one. HORRIBLE customer service. Paid for expedited shipping and still hasn’t shipped yet (4 days later). Horrible horrible horrible service. Never use this website. Scam a... See more

Rated 4 out of 5 stars

Refurbished PS3 controller. 2 minor issues - 1. PS button a little loose so gets stuck when pressed; 2. R1 button catches momentarily when pressed before releasing. Otherwise controller plays like bra... See more

Rated 5 out of 5 stars

I bought the Retron 5 console from this website. They had the cheapest price. I received the item within the stated time frame and item came as described. They were holiday gifts for my kids and now a... See more

Rated 5 out of 5 stars

I ordered my product and recieved a lot of trouble from UPS - not Gameinstock's fault. I ended up needing a replacement product because UPS lost mine. Gameinstock quickly mailed me a replacement, prem... See more

Company details

  1. Video Game Store
  2. Computer Accessories Store
  3. Electrical Appliance Wholesaler
  4. Electronics Store

Information provided by various external sources

GameInstock is an e-commerce retailer that specializes in offering today’s most popular items of video games & more at an affordable price. We strive to offer amazing prices on today’s most popular video game items as well as all other items we carry with our unique business model. We are gamers and consumers ourselves and understand the need for affordable gaming as well as confidence & satisfaction when making a purchase.


Contact info

3.4

Average

TrustScore 3.5 out of 5

89 reviews

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Rated 3 out of 5 stars

Charged 4 times for 1 order

Here's the deal. My husband loves the controller but I didn't like being charged 4 times for one order. I tried to pay thru PayPal and it got rejected or something. PayPal didn't register any charges thru them but money was missing from my account anyway. I sent an email to get the money back but was told gameinstock only charged me once. Yet money was taken and sent to them. Had to cancel debit card and open new account. One controller is not worth that kind of hassle. Should have ordered thru Amazon or something.

7 April 2017
Unprompted review
Rated 5 out of 5 stars

Excellent retailer

I've bought 3 controllers from these guys and I love them. They are responsible and responsive. All of my items have shipped immediately and gotten to me quickly. My first choice and my go to place for controllers.

3 February 2017
Unprompted review
Rated 5 out of 5 stars

Amazing

I purchased a Bluetooth NES controller and everything from the box to the product was perfect. Thank you!

6 January 2017
Unprompted review
Rated 1 out of 5 stars

No customer service

There is no customer service on this website ..all you can do is submit a request to talk with someone and never hear back from them I will never shop here

25 December 2016
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service / Wrong Items Shipped

I ordered 2 NES 8Bits and got 2 SNES ones instead. I was met with poor customer service communication (they didn't answer any of my questions except a canned script response), wouldn't send me the actual products I ordered until they received their incorrect order back, and finally after all of that I still haven't gotten my damn order. You guys suck

21 December 2016
Unprompted review

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