I can't reach anyone for a return form
26 December 2025
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Galaxy Gold is based in Los Angeles, California. We are one of the leading manufacturers of luxury jewelry in the US. Established 1985 to provide a galaxy of options in gold jewelry/gemstones jewelry Made in USA With over 13,000 jewelry designs for women, men, teens and is perfect gift for almost every occasion Mothers day, Christmas and more.
Contact info
728 S Hill Street, Suite 1400, 90014, Los Angeles, United States
- 877-624-8812
- sales@galaxygold.com
- galaxygold.com
3.5
Average
9 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy and accurate!
2 September 2025
Beautiful citrine earrings!
Received my beautiful citrine earrings quickly. They far exceeded my expectations. Quality of the gemstones are excellent and match the ring that I have, which is what I had hoped for. Description on 1st Dibs was exactly what they said it would be. You always hold your breath when buying on line, because you’re never quite sure until you see the item, this worked out very nicely.Highly recommend Galaxy Gold!
28 April 2025
My purchase was shipped the next day --…
My purchase was shipped the next day -- super fast! And the item was nicely packaged in a gift box. The quality of the item was excellent. All in all, a smooth transaction. I'm glad I found Galaxy Gold!
11 March 2025
Reply from Galaxy Gold Products Inc.
Thank you very much for your feedback it fuels us to always give our best on every order. Have a Wonderful Day and looking forward to fulfilling your future jewelry needs.
Great prices
3 February 2025
Reply from Galaxy Gold Products Inc.
Thank you very much for your feedback we appreciate it and we hope to fulfill your future orders as well!
Reply from Galaxy Gold Products Inc.
We are sorry to hear about your issue with the item. Please note that item description is indicated prior to order placement. Our items are competitively priced for the costs of materials today.Thank you and we hope you will reconsider your feedback.
Turned my girlfriend neck green
13 August 2024
Unprompted review
Reply from Galaxy Gold Products Inc.
Thank you for the feedback. Please check skin reactions once item is received although our items are Solid 14k Gold, 9k Gold , 18k Gold and Sterling Silver Some people may still have reaction to these metals and may need to opt for 24k Items which we do not offer.
Note that 14k gold jewelry may turn your skin green because of the copper content in the alloy, which can react with sweat and moisture on your skin, causing a greenish discoloration; this is especially true if you have a high level of acidity on your skin or use certain soaps and lotions. Some people are more prone to experiencing green skin from gold jewelry due to their body chemistry. What to do if your 14k gold jewelry turns your skin green:
Clean your jewelry regularly: This can help remove oils and residues that may contribute to the reaction.
Consider a rhodium plating: Some jewelers can apply a rhodium plating to your gold jewelry, which can help prevent skin discoloration.
Check for skin sensitivities: If you experience a strong allergic reaction, consult a dermatologist.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.