Gala Technology Reviews 27

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Working with Jamie Parkin at Gala Technology has been an absolute dream! Here at Worldpay we need partners we trust and can rely on and Jamie does all of this and more. If you need multiple de... See more

Rated 5 out of 5 stars

SOTPAY has been brilliant, super easy to use and zero chargebacks as promised! Good system from a PCI compliance prospective. Steven Jones has good connections with Payment Service Provides which he... See more

Rated 5 out of 5 stars

Great company to use, easy set up process and great support for any issues after their system has been implemented. No chargebacks since using SOTpay - 5 stars

Rated 5 out of 5 stars

Having worked With and Around Gala Technology for some time now I have absolutely no hesitation in recommending them. They are experts in their field, and very fairly priced.

Company details

  1. Payment Service

Written by the company

We are the innovative team behind the multi-award winning, pay-by-link solution, SOTpay. Whether you’re a sole trader, SME or Global Enterprise, Gala Technology’s professional payment solutions can help you protect your business and save money.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

27 reviews

5-star
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Rated 5 out of 5 stars

Since partnering with Gala Technology

Since partnering with Gala Technology, we’ve seen a noticeable improvement in our ability to close sales. Their payment solutions make it easier for customers to say yes, and the support team is always on hand when needed. A great addition to our business.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service and an asset to our business, enabling a secure service that gives customers comfort that their data is secure.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

Simon at Gala Technology is always super quick to reply and really helpful whenever we need support. Nothing is ever too much trouble. Definitely recommend.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Gala Technology is a fantastic company

Gala Technology is a fantastic company, and working with Simon Parrish has truly been a pleasure.

Simon has been instrumental in helping me obtain and integrate a MID, without the usual headaches.
Every time I reach out with an issue, he handles it professionally and efficiently. I never feel like I’m bothering him; he always stays on top of the problem, making sure it’s fully and clearly resolved.

What really stood out to me was how quick he was to offer his personal phone number, something I appreciated immensely. I even called him once while he was driving home from the office, and despite that, he stayed on the line and walked me through my query without hesitation.

Phenomenal service from Simon and the team at Gala Technology. If you’re navigating the complex world of payment processing, these are exactly the people you want by your side.

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Jamie & Chris have been instrumental in…

Jamie & Chris have been instrumental in getting our new payments system ready in record time, with easy to understand information and demonstrations. Thank you both for your help and understanding when we have been up against the clock to get our go love pushed out.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Jamie Parkin is a top professional

Working with Jamie Parkin at Gala Technology has been an absolute dream!

Here at Worldpay we need partners we trust and can rely on and Jamie does all of this and more.

If you need multiple demos, calls, support Jamie is always on hand to offer customer service excellence!

The product is great but the people like Jamie behind the product are the icing on the cake. I look forward to working with many more customers with yourself.

23 September 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

Chris could not have been more helpful in setting up our SOTpay account and quickly responding to any questions we had.

18 April 2024
Unprompted review
Rated 5 out of 5 stars

Christopher E. was a great help.

Christopher was a great help.
When I contacted by phone he followed up with an email promptly and was quick in setting up a new user for me.
Thanks Again! - Jen

10 April 2024
Unprompted review
Rated 1 out of 5 stars

Over in Dubai tried to make a payment…

Over in Dubai tried to make a payment then when you need to verify with your bank when you go back on the app it says in progress and you carnt log back in to it not a good system. Would not recommend

5 April 2024
Unprompted review
Gala Technology logo

Reply from Gala Technology

Hello Robert,

Thank you for your review. We're having trouble locating your transaction in our records. Gala Technology primarily conducts business-to-business transactions and does not issue direct payments to consumers. Could you please provide more details about your experience? This will help us understand your situation better and guide you to the appropriate review centre. Thank you for your cooperation!

Rated 5 out of 5 stars

Great service

Since using SOTpay we have saved a lot of admin time. No longer having to call up and take payment over the phone!
I would recommend to any business.
great service

19 January 2024
Unprompted review
Rated 5 out of 5 stars

Wow a great product and Jamie was very helpful and knowledgeable

Wow what great service. SOTpay by Gala Technology offers a remarkable blend of security, PCI compliance, and multi-channel payment flexibility. The system’s robust security features have significantly reduced our concerns about fraud and chargebacks. Being able to accept payments across different platforms without worrying about high transaction fees is a major plus. Truly a versatile and cost-effective payment solution!

12 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service by Stephen, we are really happy with the service and the response time is very quick, and gets things sorted with ease.

22 March 2022
Unprompted review
Rated 5 out of 5 stars

5 Stars

We are a SME and have recently switched to Gala Technology for SOTpay. We are very happy with the service provided and the ease of use.

10 March 2022
Unprompted review

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