Gadgetnotes Reviews 

56
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, most reviewers were unhappy with their experience overall. Customers frequently experienced severe delivery delays, with numerous orders never arriving at all despite complete payments being taken. People also reported major payment frustrations, including billing issues, unfulfilled refund requests, and unresponsive customer support. Some reviewers were happy with the fast shipping service and items that functioned perfectly right upon arrival. Consumers noted that items arrived quickly in pristine condition, offering great value and meeting their daily practical needs. Buyers appreciated the simple website navigation and helpful assistance when they had questions about their purchases.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting deeply divided opinions. Many consumers report... See more

Order

Reviewers highlight negative aspects of order experiences, frequently reporting that purchased items never... See more

Website

Clients share negative opinions on the website, expressing concerns about payment processing and transaction... See more

Delivery service

Reviewers share mixed feedback about the delivery service. Many customers report fast shipping, noting that... See more

Payment

Customers consistently note negative experiences with payment, highlighting delayed refunds and funds taken... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Fake company! Purchased an electronic device (off grid huge battery bank for campervan) that never arrived, order number but no tracking info. Not possible to contact he company and bank refunded the... See more

Rated 1 out of 5 stars

Massively delayed delivery and never arrived- offered a 20% reduction in charge if I accepted a later delivery. Didn't arrive, no response to email and phone number U/S. Had to initiate chargeback fro... See more

Rated 1 out of 5 stars

Ordered a combi boiler on 1st July. Cancelled on 2nd July due to delivery date given. Payment was still taken from my card and was told a refund would be given within 5 days. Still waiting and no repl... See more

Rated 1 out of 5 stars

This is most definitely a scam . All reviews left have appeared consistently in May . A closer look into this company needs looking into


Company details


Contact info

2.3

Poor

TrustScore 2.5 out of 5

56 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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2.3

All reviews

(56)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

NOT AT THIS ADDRESS

I would like to advise all customers that Gadgetnotes DO NOT operate from North Mersey Business Centre. We have reported the use of our address to trading standards, companies house and HMRC.

We believe the website to be a scam as customers have arrived at our site chasing items that have been purchased but never arrived.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Ordered from Gadget Notes and it…

Ordered from Gadget Notes and it arrived in two days. Set it up myself without issues, though the manual could be clearer. Been running fine for a week now with no problems. Heating works properly and customer service answered my warranty question pretty quickly. Does the job.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Arrived in perfect condition last week

Arrived in perfect condition last week. Plugged it in and everything worked first go, no issues at all. Still running smooth after several days of use. Manual was easy to follow. Support got back quickly about warranty. Does the job without any fuss.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

After signing up the comparison to my…

After signing up the comparison to my old supplier became obvious pretty quick. Delivery showed up when promised, the fee disappeared because my total cleared five hundred pounds, and when I had a question about getting things working they answered the same day. No drama anywhere. The interface is way simpler than what I was used to before, and navigating around doesn't feel like a chore anymore. Honestly just refreshing to use something that doesn't make you want to pull your hair out.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Expected this to take ages but it…

Expected this to take ages but it landed on my doorstep way faster than promised. Unpacked it and everything was inside, nothing rattling around or loose. Instructions made sense when I read through them. Been running it for about a week now and zero problems at all. Asked support one question about the warranty and they answered the next morning. Does the job properly and the price matched what I was after. Checked it over twice after unboxing and all the bits were accounted for. Really happy with how quick the whole thing was from start to finish.

27 June 2026
Unprompted review
Rated 1 out of 5 stars

One star !!! Too high ! Fraudulent

One star !!!! Really it should be minus 1000 ! How can fraudulent people get one star ?

People please please stay away from these people the website looks good you can go on live chat , or can you ? Well short answer is no you can’t you can message all you like it says agent online but you won’t get a reply! Nor will you get a reply when you call . There nobody there ! How can google let these guys operate on Google it’s wrong and evil . Forget the good reviews saying all ok it was late they are fake ,fake , fake just to dust up the bad honest reviews from innocent people (victims) who have given hard earned money to fraudulent people. Trust me you will never get your goods . Also another thing to think about !!!! When you buy from Asda using your card if you look at your card statement and tsp on transaction it says groceries, if you go to home bargains tap on the transaction it says retail and surprise surprise click on this transaction it says , wait for it and it’s definitely not retail it says transport! What the hell the card terminal is linked to transport obviously getting as much money as they can before the banks shut it down . Just keep away from these horrible people they will get there comeuppance I’m sure conning probably hundreds if not thousands of innocent people out of thousands of pounds ! Trust pilot should also take note it says not enough reviews to make there mind up well wake up trust pilot they are stealing hard earned money from innocent customers I myself have cancer and if they can stop so low to steal from a cancer patient then I’m sure they will all rot in hell

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a combi boiler on 15 Jun and…

Ordered a combi boiler on 15 Jun and still waiting a delivery they have given a tracking info delivery due on 09 July which over 21 days. Upon contacting through email as phone number given is not a valid number I get reply back with an apology as item is out of stock however even today they are selling same boiler on the website without any waring.
Is anyone else going through same issue ...looks like scam

25 June 2026
Unprompted review
Rated 1 out of 5 stars

This company is the same another…

This company is the same another company who were pulling exact the same scam this time last year but from a different address in Manchester. There's no appliances or staff at the Address given at their new location in Liverpool. If you happen to be local just visit the address and find out for yourself. Also note that all reviews whether positive or negative are unprompted views, meaning that the company hasn't asked any of it's customers for a review. Also note that all the positive reviews were all close together towards the end of May and half the people carrying out the reviews aren't even using their full name.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

The refrigerator I ordered works…

The refrigerator I ordered works perfectly, and the price was fair. The website navigation was a bit confusing at first because there were so many categories. However, once I got familiar with it, it was no problem at all. Customer service responded to my inquiry within a day, which I really appreciated.

21 May 2026
Unprompted review
Rated 1 out of 5 stars

Clearly a scam

Clearly a scam. Hit the favourites button and you get a picture of an outboard. Currency toggle doesn't change. Neither does currency. Prices too low to be true.

4 June 2026
Unprompted review
Rated 1 out of 5 stars

Suggest this is a scam site and to be…

Suggest this is a scam site and to be careful. They say you have ordered an item but no sales email that works and the phone number just is dead. If this is your company , please prove me wrong by contacting me with a real phone number.

27 May 2026
Unprompted review

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