Parker Products Limited Reviews 11,779

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality, robust construction, and good value, often highlighting their effectiveness and durability. The delivery service is consistently described as exceptionally fast and efficient, with many people receiving their orders much sooner than expected. The overall service, from easy ordering to helpful communication, is also highly regarded by consumers. However, some customers reported issues with damaged items upon arrival, suggesting occasional mishandling during delivery or insufficient packaging. A few people also experienced problems with product functionality, such as engines seizing or items breaking after limited use, and expressed dissatisfaction with the company's after-sales support in these instances.

What people talk about most

Product

Users describe positive interactions with products, frequently highlighting their good value, quality, and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers highlight the speed... See more

Quality

Consumers generally express satisfaction with the quality of products, often highlighting their robustness,... See more

Service

Reviewers mention positive feedback about service. Many customers praise the helpful and professional... See more

Order

Clients share positive opinions on order. Customers consistently praise the easy and straightforward ordering... See more

Based on these reviews

Rated 5 out of 5 stars

Bought their 2830 psi petrol pressure washer, great product to take your car washing to the next level . Item appears well made . As for durability it’s too new to tell. Speedy dispatch with plent... See more

Rated 5 out of 5 stars

I have ordered several items (multi tool, petrol lawn mower, petrol hedge cutter) and now an electric pressure washer from Parker Brand. I have not yet used the pressure washer but based upon my previ... See more

Rated 5 out of 5 stars

i bought one of these about 3 years ago for myself then got another one for one of my grandaughters when she & her partner set up home,now just bought one for another grandaughter setting up home.all... See more

Rated 5 out of 5 stars

Ordering was very easy, we were told delivery would b next Monday, we ordered on Thursday, so didn't expect to get it before that, we actually got it on the Friday a day after ordering . Very impress... See more

Rated 5 out of 5 stars

Ultra fast delivery. The PEPW-2500 Pressure Washer is an absolute bargain for under one hundred pounds. It is easily manoeuvrerable and feels bomb proof. It's relatively quiet for a motor of this size... See more

Rated 5 out of 5 stars

Parker Brand are fantastic! We found our new self-propelled lawnmower at a much lower price than we could find elsewhere. Ordering was simple, and the delivery time was fast. My husband quickly had it... See more

Rated 5 out of 5 stars

Bought a small petrol strimmer because I’ve had the larger 52cc ones before and found them too heavy for prolonged use. The machine arrived in under 48 hours, was well packaged and the communication w... See more

Rated 5 out of 5 stars

I ordered the compressor Thursday before noon, arrived Friday 1.30pm first class service, would definitely recommend Parker Products company, first time I have used this company. compressor was bette... See more

Rated 3 out of 5 stars

New machine at 1/2 price well worth it but many design faults on teh original one needing new parts and finally engine seized. Happy to try again at 1/2 price as strong machine but a bit nervous ab... See more

Rated 5 out of 5 stars

Purchased a Pressure washer 10 years ago from Parker Products. At that time the whole process was professional, with a great sales and technical attitude. Have returned recently to reevaluate w... See more

Rated 5 out of 5 stars

There is a saying that a measure of a good company is how it deals with complaints. Well Parker Brand have stepped up to the plate. My multi tool was delivered and unfortunately there was damage... See more

Rated 5 out of 5 stars

Having checked around online Parkers proved to be the most competitive price for the garden equipment I sought to purchase. Once purchased before 14:00 they then did exactly as promised and delivered... See more

Rated 5 out of 5 stars

Fast hassle free next day delivery. Brilliant products. Good quality items. Brilliant after sales service. Products are really well made. Strong and robust. Delivered by DPD courier service for fast d... See more

Rated 5 out of 5 stars

needed a replacement part, system really easy to identify and order, order came on time too! Cannot recommend the pressure washer enough had others but this one excellent, only needed a part due... See more

Rated 5 out of 5 stars

when my new mower arrived ,the box was damaged & so was the bed of the mower ,looks like forklift damage. I reported this back to Parkers & i must say they were fantastic after sending them photo... See more

Rated 4 out of 5 stars

Pressure Washer. Easy ordering process, super fast delivery and very helpful courier - these are heavy. Helpful telephone support from a human. Well made sturdy machine with metal not plastic parts. M... See more

Rated 5 out of 5 stars

Great service, delivered early. Have tried it out as soon as the Scarifier arrived and can say it works a 100% better than my previous electric scarifier. Assembly was a doddle

Rated 1 out of 5 stars

Purchased petrol lawnmower March 2025 used no more than a dozen times. Tried to start pulley seized. Asked for video and while filming it started but sounded like a bag of nails. Technical support ema... See more

Rated 5 out of 5 stars

Always first class , any problems they learn about are dealt online quickly they keep you informed about your query’s and speedily set about dealing with I rate 10 of 10

Rated 5 out of 5 stars

Clear website which is easy to use. Great communication when ordering again all very easy. Courier was very quick and again kept me up to date. As for the items, I have bought several and they ar... See more

Rated 1 out of 5 stars

Purchased a petrol lawnmower from Parker Brand via their website, only to receive an email the next day saying they had cancelled my order because their website had made a mistake and not charged me... See more

Rated 3 out of 5 stars

Great product, good price, absolutely rapid delivery. Shame customer service lets them down item delivered was damaged emailed with photos and not heard a thing back shame as everything else was spot... See more

Rated 4 out of 5 stars

Made a big job easy large area of grass done in no time. used the areation blades first after getting used to tilting machine at end of run keeping blades up to turn around . Basket is a waste of ti... See more

Rated 1 out of 5 stars

I purchased a chainsaw from parker brand 4 months ago all there products are supposed to come with a 12 month warranty but when I contacted customer service they have done their utmost to avoid sendin... See more

Rated 5 out of 5 stars

Phoned your customer service and found them very helpful, he answered all my questions politely, this was after viewing the item on line.It was delivered 3 days later well packed.l have not used it ye... See more

Rated 5 out of 5 stars

Great service. I ordered a hedge trimmer around 3pm not expecting delivery for 2 days. Next day the delivery arrived at 11.30am. You cannot fault this service. I've not used the trimmer yet so unable... See more

Rated 1 out of 5 stars

Purchased a jet washer unfortunately it doesn't work customer service abysmal . After sending 2 videos of it not working the stalling to replace goes on . This was bought to complete a job that's now... See more

Rated 5 out of 5 stars

Fantastically quick delivery. Very easy to assemble. Looks a great bit of kit. Looking forwards to using it this weekend. Have bought other items from Parker brand and they have always been great and... See more

Rated 2 out of 5 stars

Awful! I ordered a dust extraction fan and trunking and as o needed it urgently, paid for next day delivery. The fan turned up damaged as clearly the package had been mishandled but if it was... See more

Rated 5 out of 5 stars

Very easy website to use. A good deal on the chainsaw I purchased made it a bargain. Confirmation email I received straight away. My purchase turned up within two days. The instructions were very e... See more

Rated 5 out of 5 stars

Great price, well packaged and quick delivery. Once the table saw was put together, I was very impressed with the quality of it and it has performed well, just as I expected. Overall, very happy with... See more

Rated 5 out of 5 stars

Ordered new chain saw 1pm, believed bye 10am next day, doesn’t get better than that.bought the 16 inch Parker chain saw 4 years ago and used On a daily basis never missed a beat.bought the 20 inch sa... See more

Rated 5 out of 5 stars

I bought a portable 100l fuel tank, Very impressed, made a order on friday afternoon and monday morning got delivered! I don’t used yet, but it’s looking very solid and good quality.

Rated 5 out of 5 stars

This company is a revelation. Not only is it a British company but is based in Britain. The service I recieved was excellent, the online ordering was very easy and efficient. The price of the mower w... See more

Rated 5 out of 5 stars

Ordered had the generator the next day well packaged and delivered in perfect condition. Followed the instructions which were clear and easy to follow and it started second pull.

Rated 5 out of 5 stars

The order system was easy and the product was delivered the following day.I ordered again from Parker Brand as I had previously asked for help from customer care for another tool and they were excelle... See more

Rated 5 out of 5 stars

Purchased a few times from these. Very helpful on the telephone if you need advice on parts or tools, easy process online to purchase, plenty of great deals and reliable tools

Rated 5 out of 5 stars

It was very quick and efficient delivery one day early and in the time slot I was they allowed. The bit I was not so happy about was happy about was having to assemble it myself as I'm no mechanic but... See more

Rated 5 out of 5 stars

I bought the leaf blower and a chainsaw, both on separate occasions. Both items delivered on time or before. Only tested the products briefly but very happy with both products. Will definitely be a... See more

Rated 5 out of 5 stars

First item arived damaged. Contacted Parker and they were amazing. Brilliant commumication, returnd label seg collected and replzcemeng arrived within z week.Couldn't ask for better customer service.... See more

Rated 4 out of 5 stars

From ordering to delivery all straight forward and in good time . The only irritation is that the lawnmower is delivered without out engine oil, whilst I understand slightly the reason ( possible l... See more

Rated 1 out of 5 stars

Received my heater very quickly, great! Opened the box and notice damage on the item, doesn’t effect the use but a little annoying. Wasn’t going to do much about it, sent pictures and advised the... See more

Rated 5 out of 5 stars

Really liked the website and the product and of course the sale price the lawn mower arrived within 48 hours thankyou cant wait for spring regards jerry

Rated 5 out of 5 stars

Superfast delivery. Ordered 1.30pm and arrived 1.30pm the following day using free standard delivery service. Chainsaw was easy to assemble and great value for money.

Rated 5 out of 5 stars

I've never seen such a good looking product for the price, obviously it's only just been delivered so I haven't used it yet but I don't think I will be dissapointed

Rated 5 out of 5 stars

There was a issue but they jumped on it and got it sorted good family company will buy again with out a worry best regards Craig

Rated 1 out of 5 stars

An important option when dealing with returns is to use a chargeback through your payment provider, when Parkerbrand inevitably refuse to honour their warranty. This usually results in a ful... See more

Rated 5 out of 5 stars

Very good service arrived on time, well packaged although I haven’t put it together as not had the time.

Rated 4 out of 5 stars

The rotavater is easy to start its well made and comes with a decent manual it churned up the soil better than I thought it would only down side I found was the handles are abit short but im tall so c... See more

Rated 5 out of 5 stars

Parker Products Limited were excellent to buy from easy to use website, very good communication and promt delivery. What more can you ask for?

Rated 1 out of 5 stars

The absolute worst company I have ever had the displeasure of interacting with. They sent us a faulty item that broke during the second use- suggested sending a spare part for US to repair it ourselve... See more

Rated 5 out of 5 stars

Brilliant service. Ordered after next day cut off but still dispatched same day and arrived when needed. Great product. Thank you for excellent service

Rated 5 out of 5 stars

Ordered a socket set on Thursday and it was delivered on Friday the quality of the socket set is very good would well recommend Parker Brand Products

Rated 1 out of 5 stars

I purchased a Parker Brand petrol engine strimmer/brushcutter on 21.11.23; in early November 2025 the machine failed. In attempting to find the original 'paperwork' I eventually had to email the comp... See more

Rated 1 out of 5 stars

Purchase petrol leaf blower 1 year ago and only used it for about half hour total petrol pipes split in first 6 months they blamed me for not draining fuel how do they know this ? Customer services us... See more


Company details

  1. Garden Center

Written by the company

Parker Products Limited is a family run business based in Lincolnshire, UK. We provide our customers with high quality products at affordable prices. We have been trading since 2002 and in this time we have gained valuable industry knowledge that enable...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Good Value For Money But Poor After Sales Service

I recently bought a petrol chainsaw and you will struggle to get better value for money anywhere. The delivery by DPD was first class and the product arrived within two days of ordering.
What let’s this company down is it’s after sales service. I already have a Parkerbrand chainsaw which requires a replacement recoil starter. To save on postage costs I wanted to order it at the same time but alas it is out of stock. When I telephoned their sales was advised that the part wouldn’t be restocked for another 3-4 weeks. This is the third time in two years that I have tried to order a replacement part only to be told it is out of stock.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

This is a good thing and I would recommend

This product is impossibly cheep but I'm old and so it only needs to last me longer than I have! Of course how long it lasts only time will tell. In the short term however its great. Arrived very quickly and apart from the little spanner (which you don't need to assemble it) it was all there. Took me a while to assemble it because I'm left handed so had to move things around. Biggest problem in that regard was the throttle which is ergonomically set for right hand use and I had to re set it to get it comfortable for left hand. Started first time and away we went. Would recommend.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Ordering was very easy

Ordering was very easy, we were told delivery would b next Monday, we ordered on Thursday, so didn't expect to get it before that, we actually got it on the Friday a day after ordering . Very impressed with the prompt delivery. Thankyou.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, very fast response to e-mails and very trustworthy, I recommend them highly, always willing to help unlike some company's, I have just received my second order and will continue to use as I know they are reliable and honest.

20 March 2026
Unprompted review

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