Gadget Gone Reviews 2,943

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 113 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the service for being easy, fast, and efficient, often highlighting quick turnaround times and hassle-free processes. People frequently mention receiving fair prices for their devices, with some even getting more than their initial quote due to better-than-expected condition. The payment process is also widely appreciated for being quick, easy, and secure, with many reviewers noting prompt payouts. However, some customers also noted significant dissatisfaction with the product evaluation process, reporting that their device's condition was downgraded, leading to a much lower offer than initially quoted. A few other people also felt that the company's pricing was unfair or that they received a lower offer than expected, with some even reporting issues with the condition of their returned devices.

What people talk about most

Product

Users describe ambiguous interactions with product, with some customers reporting positive experiences where... See more

Price

Clients share ambiguous opinions on price, with some reviewers reporting positive experiences, finding the... See more

Payment

Consumers find payment to be a positive and easy experience, with many reviewers highlighting the quick and... See more

Service

Reviewers highlight positive aspects of service, with many praising the ease of transactions and outstanding... See more

Value for money

People report positive experiences with value for money, often receiving more than expected for their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used gadget gone dating back to 2023 and I have nothing bad to say about these guys!! Fair pricing solid wait times. Great service!!!! Highly recommended. Whatever you do manufacturer / carrier (... See more

Company replied

Rated 5 out of 5 stars

I have dealt with GadgetGone for several years now and they are hands down the best. They come through promptly and they treat their customers beyond fair with their offers. At this point, I would n... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Gadget Gone. Got a quotes from them and a competitor of theirs to buy my iPhone. Both quoted the same price. Gadget Gone followed up the same day with shipping information. Their... See more

Company replied

Rated 5 out of 5 stars

I was pretty nervous sending my iPhone to a company that was new to me. But GadgetGone responded quickly with their evaluation and price, both of which I thought were reasonable. The same day I accept... See more

Company replied


Company details

  1. Cell Phone Recycling and Unlocking Service

Written by the company

GadgetGone is a cell-phone recycling business that specializes in offering top dollar offers for used iPhones.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 18% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Fair and honest

Fair and honest, great service!

16 May 2025
Unprompted review
Gadget Gone logo

Reply from Gadget Gone

Hi Kevin,

Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.

Thank you!
GadgetGone Support Team

Rated 5 out of 5 stars

Fast East translation

Fast Easy translation

13 May 2025
Unprompted review
Gadget Gone logo

Reply from Gadget Gone

Hi Candy,

Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.

Thank you!
GadgetGone Support Team

Rated 5 out of 5 stars

Sold them my used iPhone 11

Sold them my used iPhone 11. They paid for shipping and and I received more than fair compensation for my iPhone fast!
I highly recommend these folks. I definitely plan on giving them more business in the near future.

7 May 2025
Unprompted review
Gadget Gone logo

Reply from Gadget Gone

Hi Pat,

Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.

Thank you!
GadgetGone Support Team

Rated 5 out of 5 stars

Recommended!

Worked well for me! Gave me the best price on my iPhone 12 Pro and the process was really smooth!

8 May 2025
Unprompted review
Gadget Gone logo

Reply from Gadget Gone

Hi Cameron,

Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.

Thank you!
GadgetGone Support Team

Rated 5 out of 5 stars

Great experience

The whole process was very easy from start to finish. I even got more for phone than what I was originally quoted. I would highly recommend Gadget Gone.

2 May 2025
Unprompted review
Gadget Gone logo

Reply from Gadget Gone

Hi Robin,

Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.

Thank you!
GadgetGone Support Team

Rated 5 out of 5 stars

My experience with Gadget Gone has been amazing!

My experience with Gadget Gone has always been simple and easy from start to finish. Their customer service is exceptional, and they go above and beyond to meet your needs. I recommend them to everyone. Keep up the good work!

9 May 2025
Unprompted review
Gadget Gone logo

Reply from Gadget Gone

Hi Emily,

Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.

Thank you!
GadgetGone Support Team

Rated 5 out of 5 stars

Network locked phone

They will even buy a network locked phone. Not many placed offer this.

I wanted to share my recent experience with Gadget Gone, and I must say, it was absolutely fantastic! They went above and beyond my expectations by paying me more for my phone than their original offer. It turns out my phone was in better condition than I had initially described, and they were honest and fair in their assessment.

I was genuinely pleased with their service and wanted to let you know how impressed I am. If you're ever considering selling your phone, I highly recommend Gadget Gone for their top-notch customer care and professionalism.

7 May 2025
Unprompted review
Gadget Gone logo

Reply from Gadget Gone

Hi Bill,

Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.

Thank you!
GadgetGone Support Team

Rated 5 out of 5 stars

Gadget gone is simply the best

Gadget gone is simply the best! I was paid more than I expected, and the communication was first class!

1 May 2025
Unprompted review
Gadget Gone logo

Reply from Gadget Gone

Hi Dave,

Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.

Thank you!
GadgetGone Support Team

Rated 5 out of 5 stars

Smooth process

The process was very easy and smooth. I got a fair price for 2 separate phones, and I got the money quickly. I do recommend Gadget Gone 100%!

1 May 2025
Unprompted review
Gadget Gone logo

Reply from Gadget Gone

Hi Cheryl,

Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.

Thank you!
GadgetGone Support Team

Rated 5 out of 5 stars

Straight-forward efficiency

Straight-forward, efficient, seamless submission & redemption. Good communication & status updates.

28 April 2025
Unprompted review
Gadget Gone logo

Reply from Gadget Gone

Hi MK,

Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.

Thank you!
GadgetGone Support Team

Rated 1 out of 5 stars

Complete scam

Complete scam! I shipped them a Galaxy S22 Ultra in good condition. When they received it they claimed the front camera didn’t work and the back camera lens was missing. Then proceeded to offer me 48 dollars when the initial appraisal was over 300. There was absolutely nothing wrong with the phone when
I shipped it aside from some minor cosmetic blemishes. Absolute scam!!!!

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Gadget Gone is fantastic!

My experience with Gadget Gone was fantastic. They paid me more for my phone than the original offer. They said the phone was in better condition than I had described. I was very pleased! The Customer Service was great. The process was smooth. I recommend Gadget Gone 100%.

30 April 2025
Unprompted review
Gadget Gone logo

Reply from Gadget Gone

Hi Traci,

Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.

Thank you!
GadgetGone Support Team

Rated 1 out of 5 stars

DO NOT SELL TO THEM-THEY STEAL FROM YOU

I never got the money for two IPHONEs sent to them. They do not have a telephone number to respond to...they have you send your checking info to receive a payment that you never receive and then they stop responding to the emails that are sent. I am very unhappy, very frustrated and they stole from me. I will tell anyone interested in dealing with them to stay away!!

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Fast response and great follow up!

Fast response and great follow up!

28 April 2025
Unprompted review
Gadget Gone logo

Reply from Gadget Gone

Hi Meredith,

Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.

Thank you!
GadgetGone Support Team

Rated 5 out of 5 stars

Easy Way to Sell My Old iPhones

Found the process to sell my old iPhones very simple, fast and efficient with a good and fair price. Searched a lot of other companies that provide the same service but found GadgetGone to be one that was upfront with a fair pricing.

1 April 2025
Unprompted review
Gadget Gone logo

Reply from Gadget Gone

Hi,

Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.

Thank you!
GadgetGone Support Team

Rated 5 out of 5 stars

Generous

Help me with fair payment even when my device wasn’t worth anything due to missing component s and damage

20 April 2025
Unprompted review
Gadget Gone logo

Reply from Gadget Gone

Hi Reema,

Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.

Thank you!
GadgetGone Support Team

Rated 5 out of 5 stars

Reliable

Timely, accurate and reliable. Thank you!

1 March 2025
Unprompted review
Gadget Gone logo

Reply from Gadget Gone

Hi Valerie,

Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.

Thank you!
GadgetGone Support Team

Rated 5 out of 5 stars

Thank you!

Thank you for the convenient and timely service. I really appreciate it.

7 March 2025
Unprompted review
Gadget Gone logo

Reply from Gadget Gone

Hi Mike,

Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.

Thank you!
GadgetGone Support Team

Rated 5 out of 5 stars

Very prompt and efficient

Gadget Gone is very prompt and efficient in handling the trade-in. Their website is great in giving you an estimate of the value of your trade in.

3 April 2025
Unprompted review
Gadget Gone logo

Reply from Gadget Gone

Hi,

Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.

Thank you!
GadgetGone Support Team

Rated 4 out of 5 stars

Straight forward process & Great Support!

Just sold my old phone through this service and the process was smooth from start to finish! I received the promised gift card 36 hours after they received my device. Plus, when I had a quick question, their customer service team was super responsive and helpful. Definitely a reliable way to sell your phone – I'll be using them again when it's time for an upgrade!

12 March 2025
Unprompted review
Gadget Gone logo

Reply from Gadget Gone

Hi Chris,

Thank you so much for taking the time to leave a review! We value your business and look forward to working with you again in the future.

Thank you!
GadgetGone Support Team

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