Fidelis Legal were very professional in their approach , giving good sound and practical advice . They were easy to communicate with and responded efficiently. It made the selling of our property a... See more
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This is the second time we've used Luis Eguren and I can't recommend him highly enough!! A real credit to the industry & to Future Assist! Luis worked tirelessly to meet our short deadline, not... See more
Company replied
Future Assist yearly reviews helps us to understand how we track to our goals and targets. It also a great time to readjust strategies or ask relevant questions about anything we’re unsure of. With a... See more
Company replied
Prior to speaking with Simon Cannon this week no one at Future Assist had mentioned that an interest rate reduction was a possibility at this time. Yet today he managed one for me of almost 2%. Now un... See more
Company replied
Company details
Information provided by various external sources
Our award winning teams have helped thousands of Australians to grow their wealth, build an investment property portfolio and achieve their financial goals. Servicing clients Australia wide.
Contact info
Level 5, 69 Phillip St , 2150, Parramatta, Australia
- 1300 118 618
- futureassist.com.au
4.8
Excellent
156 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
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Holly covered and explained everything…
Holly covered and explained everything in our recent review, we’re happy with our progress, it’s all moving along quite well. Thank you we highly rate your services.
30 June 2021
Unprompted review
Reply from Future Assist Group Of Companies
Hi Gerard, thank you for sharing your experience with Holly, she's happy to know you found the review informative. It's great to hear your investments are progressing well, please don't hesitate to contact us anytime.
Kind Regards
Daniel Pawelek
Future Assist
Top Team
Top Team, Yulia has always been available to help us with anything we need, she’s always available. The team have helped us transition into retirement and our investments are cruising nicely, thank you for all your help.
29 June 2021
Unprompted review
Reply from Future Assist Group Of Companies
Hi Keiron, Yulia appreciates you acknowledging her efforts, she's very passionate about helping you achieve a happy and comfortable retirement, we're pleased to hear all your hard work over the years paid off. Please don't hesitate to contact us anytime.
Daniel Pawelek
Future Assist
We have always had great experiences…
Our experience has been positive with Wes and everyone else has been great.
We have always had great experiences with FA and will look forward to future plans going forward. The team have been great at fulfilling our needs
29 June 2021
Unprompted review
Reply from Future Assist Group Of Companies
Hi Aydan, it's great to hear how positive your experience has been with us, Wes and our team appreciate your feedback and thank you for recognizing their efforts. Please don't hesitate to reach out if you need anything.
Daniel Pawelek
Future Assist
Hi there its Joanna Bainbridge Holly…
Hi there its Joanna Bainbridge Holly expanded everything in detail no question were unanswered. Very easy to talk to.
23 June 2021
Unprompted review
Reply from Future Assist Group Of Companies
Joanna, thank you for sharing your experience with Holly, we're glad all her efforts are recognized and valued. Please reach out if there's anything else you need.
Kind Regards
Daniel Pawelek
Future Assist
All team members of Future Assist…
All team members of Future Assist always cater in our best interest in a professional manner. With Future Assist planning and advice we have reached financial goals with seamless effort.
16 June 2021
Unprompted review
Reply from Future Assist Group Of Companies
Kerry, thanks so much for your thoughtful and detailed review. We're pleased our efforts resonated with you. Congratulations for all that you've achieved so far, we're privileged to have such wonderful clients like yourselves.
Future Assist
Daniel Pawelek
Ryan has been fantastic
Ryan has been fantastic. Nothing is a problem. I highly recommend him.
28 May 2021
Unprompted review
Reply from Future Assist Group Of Companies
Hi Dave, Thank you for sharing your experience with Ryan, it's great to see you've enjoyed the service!
Kind Regards
Daniel Pawelek
Keep up the good work
Keep up the good work, I highly rate your staff and overall experience with you. I feel like everything’s under control and I’m happy with my progress.
28 May 2021
Unprompted review
Reply from Future Assist Group Of Companies
Thank you for sharing your experience with us Mark, we appreciate it! it's been a pleasure dealing with you and happy to hear everything's under control!
Kind Regards
Daniel Pawelek
Holly Thompson
Holly Thompson was great to talk to, she was well organized for my visit and extremely helpful with any questions that were asked of her. She is a great asset to your company and hopefully she will be there for many years to come
22 March 2021
Unprompted review
Reply from Future Assist Group Of Companies
Thank you for sharing your experience with Holly Sharon, I'm so pleased to hear you have found your recent dealings with our team being extremely beneficial. Holly was delighted to see such a positive review from you and really appreciates your kind comments. Please do not hesitate to contact Holly or anyone here anytime!
Daniel Pawelek
Client Experience Manager
Yearly review
Babak was very informative and gave us a few takeaways to improve our personal finances. Our experience with future Assist has been great, and we value and appreciate their service.
5 March 2021
Unprompted review
Reply from Future Assist Group Of Companies
Hi Darren,
Thank you for sharing your experience with Babak, he really appreciates your comments. We're pleased to see you're happy with our services, please do not hesitate to contact us anytime.
Daniel Pawelek
Client Experience Manager
I’m very happy with the services Future…
I’m very happy with the services Future Assist offer, everything’s tracking along very well. The team has always been clear and professional, always available to answer any questions or help, thank you!
13 January 2021
Unprompted review
Reply from Future Assist Group Of Companies
Thanks LM, we're very pleased to have you as our client, it's been a pleasure dealing with you over the years. It's great to see you enjoy working with our team and find value in our services!
Daniel Pawelek
Future Assist
Outstanding service
Keep doing what your doing, it is good and feels comfortable. We can rely on your expertise to help fund our retirement, even during covid we’re doing well because of your help. Thank you.
8 December 2020
Reply from Future Assist Group Of Companies
Hi Julie,
Thank you for sharing your experience, we're pleased to see your happy with our services and that your comfortable with our help. We're happy to be a part of your journey so we can assist in any uncertain times, great to see you've found value, please don't hesitate to contact us anytime!
Kind Regards
Daniel Pawelek
Client Experience Manager
I have had nothing but pleasant…
I have had nothing but pleasant experiences with everyone I have interacted with at Future Assist.
When ever I have had any inquiries the information has been delivered quickly and concisely with the highest degree of professionalism.
I recently had a stroke and the manner in which my claim was handled was exceptional.
The degree of compassion shown by all involved was truly appreciated.
A special thanks to Ryan Van Leet you have always made yourself available and returned calls in a timely courteous professional manner even through this pandemic.
17 November 2020
Unprompted review
Reply from Future Assist Group Of Companies
Thank you Wallace for sharing this warming experience, we're so pleased we can help, it's been a pleasure dealing with you over the years. Ryan's very grateful for your comments and so is the rest of the team here. Thank you for letting us be a part of your amazing achievement's, we will look forward to your next review.
The company is very helpful recently…
The company is very helpful recently had meeting with both Daniel Thalji and Nathan Kariotoglou. They were amazingly helpful and made it east to understand
13 November 2020
Unprompted review
Reply from Future Assist Group Of Companies
Thank you for your feedback Joanne, Daniel and Nathan really appreciate your feedback, it's great to see you value their service. We will look forward to speaking with you again soon.
Everyone's so professional
Everyone's so professional, open and honest, the process is straight forward so I'm never wondering if anything's been missed, it's very transparent and explained in layman's terms, it make's sense and flows very well. I appreciate how Wes will make time for me I'm very comfortable dealing with him, I have complete faith in Future Assist!
10 November 2020
Unprompted review
Reply from Future Assist Group Of Companies
Hi Elise, we're so glad you have found our services beneficial, it's been great working with you. We will look forward to watching you grow and achieve your goals, please do not hesitate to contact us anytime. Wesley greatly appreciates your comments.
Best decision we've made
Thank you for helping us achieve our goals, we tell all our friends about how unique your services are, our investments are flourishing, we will keep recommending your services.
13 October 2020
Unprompted review
Reply from Future Assist Group Of Companies
Hi Patrick, Thank you for sharing your experience, we're glad our services can be of benefit, we appreciate you sharing our services to friends. We will look forward to seeing how your future progresses.
Great service
Our annual review went very smoothly and we got some great advice regarding wealth creation. For people like us who are quite conservative with money, we appreciate the efforts in directing us to consider new options. We feel that we are in good hands with our financial matters.
21 September 2020
Unprompted review
Reply from Future Assist Group Of Companies
Hi David & Anu, thank you for sharing your experience, we're always here to help you achieve your goals for the future. It's been a pleasure dealing with you over the years and will look forward to seeing how your future progresses.
Super dooper
Since joining future assist we have been able to to so much more with our super like , property, tailored share portfolio,and the best one is that my wife’s contributions go straight in so one super for both of us... and did I mention great service....👍
8 September 2020
Unprompted review
Reply from Future Assist Group Of Companies
Thank you Darren for sharing your experience, we're pleased to see you have found benefit in our services over the years and it's tailored to your expectations. Our team appreciates your comments, please do not hesitate to contact us anytime.
To the future, with thanks.
We have a lot of trust in future assist, they have many points of service which is convenient and time saving. All their staff have been very accommodating and professional. We’re looking forward to our next experience with your property department. Thank you for all your help.
14 July 2020
Unprompted review
Reply from Future Assist Group Of Companies
Hi Steve, thank you for sharing your experience with us. We're pleased to see you have trust in our process & see value in our points of service. Our staff are very thankful for your praises. It's exciting to know your contentiously growing your portfolio with us, we will look forward to your next meeting.
Great Client Situation Awareness
It’s nice to see we they make sure you’re aware of your current financial situation and what you can do to go forward. They’re managing my SMSF and investment portfolio’s which have surprisingly done very well over the years.
1 July 2020
Unprompted review
Reply from Future Assist Group Of Companies
Hi Steven, we're happy to know you feel well informed, your goals are very important to us and glad to hear everything's tracking the way you want. Please don't hesitate to give us a call anytime.
I can not thank future assist enough
I can not thank future assist enough,
Through their guidance my portfolio is still growing which in this cycle of the economy is excellent, I have great optimism of the future
30 June 2020
Unprompted review
Reply from Future Assist Group Of Companies
Hi Paul, Thank you for sharing your experience, we're pleased to know your portfolio's doing so well especially in these times. We look forward to discussing your progress in the next review!
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