Futuraride Reviews 77

Wow, I love my new Engwe EP-2 Pro from Futuraride! The service from the company when making initial enquiries was superb, being fast and polite, the price of the bike couldn't be beaten, delivery exceeded my expectation, especially as the week it took included the Jubilee Bank Holiday, and I'm delighted with the bike. It was incredibly well packaged and delivered almost complete with clear instructions how to complete the build. It took about 30 minutes to do so, including a quick run round to ensure everything was nice and tight but no adjustment was necessary. The bike itself performs precisely as advertised/expected and is a delight to ride. Thank you Futuraride, I'm absolutely delighted!

Great product and company, the bike is what I was looking for in an E bike, the quality is outstanding, a lot of bike for the money. I have already recommended it to friends, the shipping was fast.

Futuraride great communication fast delivery very efficient bike was well worth the money good price checked everywhere bedt price a1 service kept well informed so happy with everything

If you havent ridden one before dont purchase. I ordered 2. First one came yesterday spouse loves it. I had a try am female 5ft 4. Crikey is this bike heavy cumbersome the handle bars would not lower enough my legs kept catching frame the bike pings open when folded so needs a strap the key is in a stupid place under the frame. Now this is my gripe theres no customer service no telephone number. Went on chat waited forty mins no one there. I wanted to stop bike number 2 from being delivered it said still in warehouse. I tried online form i tried email..Now, its Hong kong...then they email says Poland but they have warehouse in London. They said they wont give me refund of full amount even if i refuse bike when UPS deliver and it goes straight back to London one email says deduction of 15 per cent one email states 20 per cent. Bike due to be delivered tomorrow I wont accept it have to wait for refund then take them to court for the rest £189 ridiculous, ok says on terms conditions but under UK law those terms have to be fair.
So....dont purchase unless you are 100 per cent certain I even looked on youtube but the bikes massive. Bike engwe EP-2 pro. Their warehouse is 111 Old Oak Common Lane London W3 7DN...A residential house. I have just driven past it because I hate being charged unfairly well worth the 3 hour run. It does not cost £133 delivery from your London cof cof warehouse. Also funny how I get quick response to my review but not a murmur from you since Tuesday regarding not despatching the bike that was in your house I mean warehouse. tel no is invalid states does not support this network.

Definitely will be using this service again, quick delivery.

This was my first ever E-bike. I was sceptical at first but my experience with futuraride have been amazing. Bike was so easy to assemble and I'm usually so bad at assembling even the simplest of things. The quality is mind blowing and the price is great. After sale support is also amazing. Honestly it's so rare to have such top class service all around these days but these guys did make me feel good about this purchase. I will be getting another bike there soon as soon as I feel like I want a new one. Would highly recommend.

Great bike speedy delivery and great help when I had any questions would highly recommend and have told everyone that's arked about my bike were I got it from

Great service and delivered a wonderful bike. Very good correspondence throughout.

The bike was delivered within the promised delivery time and so far I haven't had any problems with it. Great quality at a fair price.

I received bike on time. Satisfeed with usage. Looks to me it need good user guide.

RGDS

Had my ado 20f almost six months now, with zero problems! Would defo recommend futuraride and ashley to buy your ebike from!!

Quick delivery, helpful customer service and great prices :)

Really happy with purchase, quick delivery,can't fault you .bike package well no issues

Great Purchase.

Very reliable Ebike and easy to maneuver around the city.

Highly recommended for all who commute long distance regularly.

I had great service and advice, I spoke to Ashley and she advised me on the delivery date and how long to wait for the bike, the bike arrived on time and in good condition, would use futuraride.com again.
The bike (Fiido M1 pro) is great, it's a lot of fun to ride it.

Excellent service ordered two d11 bikes both were lost during transit but were quickly resent

I was delighted to receive my ADO 20F which came professionally wrapped. I was amazed with the ease when riding it in assist mode on all terrains, it’s tough and durable and it gets the job done. I’ve had so many compliments from passerby and I couldn’t be more happier with my purchase. I highly recommend for anyone who is interested in buying one of these to buy with confidence from Futuraride A+++

Fantastic product and Service.
Could not better, Thank you

Futuraride-Give it a try.

I brought a fiido m1 pro from futuraride last year and it's been a great bike.
Very fast delivery and easy to build.
Very comfortable and quick.