Extremely helpful throughout the whole process we opted to have it built and paid the express delivery. Come on the day it was scheduled no delay. Constant updates from driver Simon was very f... See more
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Review summary
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Fantastic delivery service phoned me b4 hand to say what time he would be here and he was here at the time he said .very friendly gave us all the information we needed about the bike answered all the... See more
Company replied
Thank you! We had our daughter’s birthday present delivered today by Dan, he kept me well informed of delivery and appreciate the communication as the initial email stated an all day delivery slot... See more
Company replied
Dan dropped our second e-scooter earlier today and carried it all the way into the garage (Grateful for that Dan 🙏😉) Will be assembling the scooter over the weekend. It's our second one from Funb... See more
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Company details
Written by the company
Fun:Bikes are a specialist manufacturer, importer and retailer supplying a wide variety of children's and adult indoor & outdoor vehicles & toys. Established over 20 years Fun:Bikes was founded in 2001, and our range and team have grown rapidly. This success has been mainly due to the way we run our business and the ideals we hold - we firmly believe that you, as the customer, should only be supplied with the best products we can source and develop and offer outstanding service and support. Our product designers and mechanics are constantly improving the specifications and quality of our products, and our buyers are always hunting for high-quality products at sensible prices for our customers to enjoy. As a manufacturer and importer who retails straight to you, without the wholesalers involved, we can slash the prices of retailers who buy from wholesale suppliers yet still supply higher specifications and more reliable machines. Our products are not lower-priced because we sell lower specification or quality machines; on the contrary, it's the other way. We buy and manufacture better. These savings allow us to offer showrooms, superior warranties, and far better support, including free lifetime technical support from our mechanics and experts and thousands of spares all held in stock. Not only are the Fun:Bikes products good value, but more importantly, they are of good quality..
Fun:Bikes…Let the Fun Begin!
Written by the company
- 7 Day Price Promise
- Find another product of the same specification for a lower price and we will refund the difference!
Contact info
Unit 5f, Old Dalby Business Park, Station Road, Old Dalby, Melton Mowbray, LE14 3NJ, Leicestershire, United Kingdom
- 01664 498 640
- sales@funbikes.co.uk
- funbikes.co.uk
4.5
Excellent
10K reviews
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Replied to 99% of negative reviews
Typically replies within 24 hours
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I telephoned Funbikes and spoke to Aleks..
I telephoned Funbikes and spoke to Aleks, arranging to call in personally with my Grand Daughter, and checking their stock of a particular model for her.
They were very busy, but after a short wait, allowing us to have a look at their showroom models, it was Aleks that served us. He couldn't have been more helpful. We bought the model we required and they loaded it our van for us, crated, as we have the facilities to build them ourselves. This is the second bike we have bought from them, the last one we had delivered in lock-down and is still going strong. I have no issues with the quality of their bikes as long as they are looked-after, same as anything mechanical. I will be visiting Funbikes again soon for another bike.
28 May 2026
Unprompted review
Reply from FunBikes
Hi Greg,
Thank you for such a detailed review.
It’s great to hear your visit was well organised from the initial call through to collection, and that you were able to take your time looking around before making the right choice.
We’re especially pleased the collection process went smoothly and that everything was ready for you, including helping load the bike into your van. It’s fantastic to know this is your second purchase with us and that your previous bike is still going strong — that says a lot.
We really appreciate your continued support and look forward to welcoming you again soon.
If there’s anything you’d like help with in the meantime, just get in touch.
Kind Regards,
The Funbikes Team
Brought a 125cc petrol quad and the…
Brought a 125cc petrol quad and the delivery driver Dan was very knowledgable and professional with a perfect handover.
27 May 2026
Unprompted review
Reply from FunBikes
Hi Mike,
Thank you for sharing your experience. We’re pleased to hear the quad arrived as expected and that the handover was handled professionally with clear, knowledgeable guidance. A smooth delivery really does make all the difference.
If you need any advice, support, or assistance in the future, please feel free to reach out.
Kind Regards,
The Funbikes Team
Reply from FunBikes
Hi Chris,
Thanks for the great feedback. We’re really pleased to hear everything went smoothly and that your lad is loving the bike — that’s what it’s all about.
If you need any advice or help in the future, please feel free to get in touch.
Kind Regards,
The Funbikes Team
Completely hassle free purchase…
Completely hassle free purchase experience. Tej was super helpful and had answers to all my questions.
27 May 2026
Unprompted review
Reply from FunBikes
Hi Steve,
Thank you for your kind feedback. We’re really pleased to hear the whole process was smooth and that all your questions were answered clearly, making the purchase completely hassle‑free.
If there’s anything else you need or any support we can offer in the future, please feel free to get in touch.
Kind Regards,
The Funbikes Team
My throttle broke on my scooter within…
My throttle broke on my scooter within 3 days of buying
13 May 2026
Reply from FunBikes
Hi Riley,
Thank you for your feedback. We're sorry to hear that you experienced an issue with your scooter shortly after purchase.
Since receiving your report, our team has worked with you to investigate the problem and the scooter has since been returned to our workshop for assessment. Following inspection, we have arranged for the necessary warranty repair and are currently awaiting parts to complete the work.
We understand how frustrating this situation can be and appreciate your patience while we work to get the scooter returned to you as quickly as possible. If you have any questions regarding the progress of the repair, our customer service team will be happy to help.
Kind Regards,
Funbikes Customer Support
Dan the driver was really helpful with…
Dan the driver was really helpful with quad give me a abit off information on the quad and the shop itself will definitely be recommended to other people
26 May 2026
Unprompted review
Reply from FunBikes
Hi Chloe,
Thanks for sharing your experience. We’re glad to hear the delivery went smoothly and that the information provided helped you feel confident with the quad. It’s great to know you’d recommend both the product and the shop.
If you need anything further or have questions down the line, we’re always happy to help.
Kind Regards,
The Funbikes Team
My grandson is quite happy with it
My grandson is quite happy with it. It is much more powerful and faster than his former ebike. Also delivery is very safe and quick. Thanks.
12 May 2026
Reply from FunBikes
Hi,
We’re delighted to hear your grandson is enjoying the bike and noticing the difference in power and performance. It’s also great to know delivery was quick and handled safely.
If you need any help or have questions down the line, we’re always happy to help.
Kind Regards,
The Funbikes Team
Fun bikes brilliant from start to…
Fun bikes brilliant from start to finish I contacted them prior to buying very helpful arrived a day earlier than date I was informed of this oh my e scooter chaos 1600w is brill too
12 May 2026
Reply from FunBikes
Hi Stella,
Thank you for the great feedback. We’re really pleased to hear everything went smoothly from your initial enquiry right through to delivery, and it’s great to know the Chaos 1600W scooter has impressed you as well. An early delivery is always a nice bonus!
If you need any advice, support, or help in the future, please feel free to reach out.
Kind Regards,
The Funbikes Team
My partner pick up my bike today…
My partner pick up my bike today assembled myself at home with help from instructor video very easy to understand and complete very happy with the bike
26 May 2026
Unprompted review
Reply from FunBikes
Hi Andrew,
Thank you for your feedback. We’re really glad to hear the collection went smoothly and that assembling the bike at home was straightforward with the help of the video. It’s great to know you’re happy with the bike and the overall experience.
If you need any advice or support going forward, please feel free to reach out.
Kind Regards,
The Funbikes Team
Reply from FunBikes
Hi Antonio,
That’s brilliant to hear. We’re really glad you’re enjoying the bike and that the service matched the experience — it sounds like you picked a real machine there.
If you ever need advice, spares, or support down the line, please feel free to reach out.
Kind Regards,
The Funbikes Team
Very helpful and polite nothing but…
Very helpful and polite nothing but good things about them and there products if u have any issues they will try there best to resolve them are has had five products from them now and we're having lots ov fun cheers fun bikes
26 May 2026
Unprompted review
Reply from FunBikes
Hi Craig,
Thank you for the great feedback. We’re really pleased to hear you’ve had consistently positive experiences with both our products and support over the years, and it’s brilliant to know you’re getting so much enjoyment out of them.
If you ever need help, advice, or anything else at all, just let us know.
Kind Regards,
The Funbikes Team
Purchased a number of items from them…
Purchased a number of items from them over the years, always impressed with the after sales service
Jigs thanks for your help today
26 May 2026
Unprompted review
Reply from FunBikes
Hi Paul,
Thank you for your continued support. It’s great to hear you’ve purchased from us over the years and that the after‑sales service has consistently left a positive impression. We really appreciate you taking the time to share that.
If you ever need anything else or further assistance, our team is always happy to help.
Kind Regards,
The Funbikes Team
My driver dan told us everything about…
My driver dan told us everything about the bike and he was verry helpful recromended
26 May 2026
Unprompted review
Reply from FunBikes
Hi Mustafa,
Thank you for your feedback. We’re really pleased to hear the delivery went well and that everything was clearly explained, helping you feel confident with the bike. It’s great to know the service made a positive impression.
If you need any help or advice going forward, we’re always happy to assist.
Kind Regards,
The Funbikes Team
Reply from FunBikes
Hi Simon,
Thank you for your feedback. We’re glad to hear the ordering process was straightforward and that delivery was quick — that’s exactly what we aim for.
If there’s anything else you need or we can help with, please feel free to get in touch.
Kind Regards,
The Funbikes Team
Reply from FunBikes
Hi Nigel,
Thanks for the feedback — great to hear your order arrived quickly. We really appreciate you taking the time to let us know.
If there’s anything else we can help with, please feel free to reach out.
Kind Regards,
The Funbikes Team
The best
Very responsive and quick acting. The best customer service I’ve ever experienced. Very adaptive to every circumstance you may be in. Indescribable
11 May 2026
Reply from FunBikes
Hi,
Thank you for such an incredible review.
We’re really proud to hear the service felt so responsive and adaptable, and it means a lot to know it stood out so strongly for you. Feedback like this truly motivates our whole team to keep delivering the best possible experience.
If there’s ever anything you need or we can help with again, please don’t hesitate to reach out.
Kind Regards,
The Funbikes Team
Reply from FunBikes
Hi Ray,
Thanks for the feedback.
We’re glad to hear everything was handled quickly and efficiently and that the service met your expectations. It’s always great to know things went smoothly.
If you need anything else or have any questions in the future, we’re always happy to help.
Kind Regards,
The Funbikes Team
Wow Amazing Place
Wow, customer service is amazing at Fun Bikes, Cameron was super helpful and polite. Had a slight issue with my bike and he got his mechanics to look at the bike, Kas and Trist. My handle bars looked bent, so because it was under warranty they issued me with a brand new bar.
Took my 12 year old lad with to pick up is 110cc 10Ten bike. Cameron was having a laugh and joke with him while we were there. I could go on about these 3 lads, what an amazing experience. Will definitely be recommending this place to Family and friends. Keep up the great work.
22 May 2026
Reply from FunBikes
Hi Darren,
Thank you for such a brilliant review.
We’re really pleased to hear you had such a positive experience, especially that everything was handled smoothly under warranty and that your visit felt relaxed and welcoming. It’s great to know the support, workshop help, and overall atmosphere made the trip enjoyable for both you and your son.
We truly appreciate the recommendation, and please don’t hesitate to get in touch if you need anything further.
Kind Regards,
The Funbikes Team
Reply from FunBikes
Hi Ben,
Thank you for the feedback — we’re really pleased to hear you’re happy with the product.
It’s great to know it met your expectations.
If there’s anything else you need or any questions come up, we’re always happy to help.
Kind Regards,
The Funbikes Team
Shocking delivery/ customer service
Funbikes had arranged delivery. Paid more for quicker delivery. Was then messaged and told delivery by 5pm Friday. Then bike was apparently delivered and signed for by myself… definitely was not. Then I called funbikes. To be told the driver had been no one home.. now that’s not true. I have cctv to prove that no delivery was attempted… and was then made to pay more towards a re delivery.. absolutely shocking service….😡
30 April 2026
Reply from FunBikes
Hi James,
We’re sorry to hear you were unhappy with the delivery experience. Tracking information and delivery updates were provided by the courier throughout the process, including ETA notifications and proof of delivery records. Following the failed delivery attempt, a redelivery was arranged and completed successfully.
We understand the situation was frustrating and appreciate your feedback, which will be shared with both our delivery partner and customer service team to help improve communication going forward.
Best Regards,
The FunBikes Team
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