FunBikesReviews 

10,094
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 2,455 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful and friendly throughout the entire process, from initial inquiries to delivery. The delivery service is consistently highlighted as excellent, with drivers providing constant updates, arriving on schedule, and offering valuable advice about the products. Many people appreciate the high quality and advanced specifications of the products, noting that they often surpass alternatives found elsewhere. The service, including customer support and aftercare, is frequently described as top-notch, with quick responses and effective solutions to issues. However, some customers also noted issues such as receiving damaged items due to courier incidents, missing parts, or bikes not being properly set up upon delivery.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising individuals for their exceptional... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

People report positive experiences with products, highlighting great quality and specifications, with many... See more

Service

Customers had positive experiences with service, often highlighting the politeness, professionalism, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Extremely helpful throughout the whole process we opted to have it built and paid the express delivery. Come on the day it was scheduled no delay. Constant updates from driver Simon was very f... See more

Company replied

Rated 5 out of 5 stars

Fantastic delivery service phoned me b4 hand to say what time he would be here and he was here at the time he said .very friendly gave us all the information we needed about the bike answered all the... See more

Company replied

Rated 5 out of 5 stars

Thank you! We had our daughter’s birthday present delivered today by Dan, he kept me well informed of delivery and appreciate the communication as the initial email stated an all day delivery slot... See more

Company replied

Rated 5 out of 5 stars

Dan dropped our second e-scooter earlier today and carried it all the way into the garage (Grateful for that Dan 🙏😉) Will be assembling the scooter over the weekend. It's our second one from Funb... See more

Company replied


Company details

  1. Children's Toys Store
  2. ATV Dealer
  3. Bicycle Store
  4. Motorcycle Dealer
  5. Motorcycle Shop
  6. Toy Store

Written by the company

Fun:Bikes are a specialist manufacturer, importer and retailer supplying a wide variety of children's and adult indoor & outdoor vehicles & toys. Established over 20 years Fun:Bikes was founded in 2001, and our range and team have grown rapidly. This success has been mainly due to the way we run our business and the ideals we hold - we firmly believe that you, as the customer, should only be supplied with the best products we can source and develop and offer outstanding service and support. Our product designers and mechanics are constantly improving the specifications and quality of our products, and our buyers are always hunting for high-quality products at sensible prices for our customers to enjoy. As a manufacturer and importer who retails straight to you, without the wholesalers involved, we can slash the prices of retailers who buy from wholesale suppliers yet still supply higher specifications and more reliable machines. Our products are not lower-priced because we sell lower specification or quality machines; on the contrary, it's the other way. We buy and manufacture better. These savings allow us to offer showrooms, superior warranties, and far better support, including free lifetime technical support from our mechanics and experts and thousands of spares all held in stock. Not only are the Fun:Bikes products good value, but more importantly, they are of good quality..

Fun:Bikes…Let the Fun Begin!

Written by the company

7 Day Price Promise
Find another product of the same specification for a lower price and we will refund the difference!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
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1-star

Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(10,094)

2,350 reviews in the last 12 months

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Rated 5 out of 5 stars
FunBikes logo

Reply from FunBikes

Hi Andrew,

Thanks for the feedback — great to hear the part was exactly right and the service was quick and straightforward.

If there’s anything else you need, feel free to reach out and we’ll be happy to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Amazing delivery from Dan super fast…

Amazing delivery from Dan super fast delivery and helped me get it inside the house explained to me what to do and what not to do amazing service thank you

10 June 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Karly,

Thank you for such great feedback. We’re really pleased to hear the delivery was so quick and that everything was handled in such a helpful way, especially getting it safely inside and walking you through what to do. That kind of service is exactly what we aim to provide.

If you need anything else or have any questions as you get started, we’re always here to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Fast delivery and part just what I…

Fast delivery and part just what I expected thank you

18 May 2026
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Reply from FunBikes

Hi Luke,

Thanks for your feedback. We’re really pleased to hear the delivery was quick and that the part matched your expectations perfectly.

If you need anything else at all, our team is always happy to assist.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Engine delivery and Claire needing a raise

Amazing best package control in saftey item was in immaculate condition and Claire was best packaging ever make sure Claire has some kind words spoken with her made my day thank you loved the appraisal

11 June 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Leon,

Thank you for the fantastic feedback. We’re really pleased to hear your engine arrived in perfect condition and that the packaging stood out — we take great care to ensure everything is protected in transit.

It’s great to know the effort made such a positive impact on your experience. If there’s anything else you need, we’re always here to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Funbikes are great

Easy transaction ordering my Yugen RS4 electric scooter, delivery was great as the delivery driver Dan was spot on, talking me through how to build the scooter and what pre use checks to conduct.

28 May 2026
FunBikes logo

Reply from FunBikes

Hi Darren,

Thank you for your feedback. We’re really pleased to hear the ordering process was straightforward and that the delivery experience was so helpful, with everything clearly explained, including the build and pre‑use checks. It’s great to know you felt confident getting started with your Yugen RS4.

If you need any tips or support as you start using it, please feel free to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

My son was really happy with his new…

My son was really happy with his new quad bike, delivery driver Dan was really nice and helpful he explained to me how to use it.

10 June 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Ovidiu,

It’s great to hear your son is enjoying his new quad bike — that’s what it’s all about. We’re also really pleased the delivery was helpful and that everything was clearly explained to get you started with confidence.

If you ever need anything or have any questions, we’re here to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Great customer service lily 5stars

Great customer service lily, 5 stars!

10 June 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Zaeed,

Thanks so much for the 5‑star feedback. We’re really glad to hear the service stood out and that you had such a positive experience.

If there’s anything else we can help with, don’t hesitate to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Had a delivery this morning from dan at…

Had a delivery this morning from dan at fun bikes he was very polite offered good advice on the maintaining of the bike very helpful and good customer skills thank you happy customer

10 June 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Serens,

Thank you for your kind feedback. We’re really pleased to hear the delivery was handled so well and that the advice on maintaining your bike was helpful. It’s great to know the experience left you feeling confident and satisfied.

If you have any questions or need support down the line, we’re always happy to assist.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Had 2 separate orders and asked for…

Had 2 separate orders and asked for them to be combined! Went over the top and refunded the economy delivering charge too!

10 June 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Leon,

Thank you for the great feedback. We’re really pleased we could help streamline your order and make things a bit easier, and it’s great to hear the extra effort was appreciated.

If there’s ever anything else you need, our team is always happy to assist.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Alex really knew his stuff... no hard sell, left to browse and answered all my questions. My grandson is so pleased with his Toxic Quad. I will be back in the future.

27 May 2026
FunBikes logo

Reply from FunBikes

Hi Gavin,

Thank you for sharing your experience. We’re really pleased to hear you felt comfortable browsing without pressure and that your questions were clearly answered — that’s exactly the kind of service we strive to provide.

It’s great to know your grandson is enjoying the Toxic Quad, and we truly appreciate your recommendation. We look forward to seeing you again in the future.

If there’s anything else you need, we’re always here to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Reliable fast service

Reliable fast service , I’m very happy with them

26 May 2026
FunBikes logo

Reply from FunBikes

Hi Trevor,

Thanks for your feedback — it’s great to hear you found the service fast and reliable. We’re really glad you’re happy with your experience.

If there’s anything else you need, we’re always here to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Was easy to put together

Was easy to put together. My grandson loves it and the running time is good.

26 May 2026
FunBikes logo

Reply from FunBikes

Hi Pauline,

We’re really pleased to hear it was easy to put together and that your grandson is enjoying it. It’s great to know the run time is meeting your expectations too.

If you need any advice or support, feel free to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Had a few Bikes over the years and a…

Had a few Bikes over the years and a couple of quads never had a problem

16 May 2026
FunBikes logo

Reply from FunBikes

Hi Rich,

It’s great to hear you’ve had such consistent experiences over the years.

Having multiple bikes and quads with no issues really says a lot, and we truly appreciate your continued support.

If there’s ever anything you need down the line, we’ll be happy to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Easy to order

Easy to order. Dan the delivery driver was brilliant and Went though everything with me, he put the bike where I wanted it. Couldn’t fault him at all! Thanks again Dan! I will say that they could do with abit more communication prior to Delivery. I knew nothing from ordering until the day of delivery. Maybe a dispatch email or something? Other than that I’m very pleased! Thank you

8 June 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Kylie,

Thank you for the detailed feedback. We’re really glad the ordering process was easy and that the delivery experience was so helpful and thorough — it’s great to hear everything was explained clearly and placed exactly where you needed.

We also appreciate your comments about communication before delivery. That insight is really valuable and helps highlight where we can improve the overall experience.

If you have any questions as you get started or need anything further, please feel free to get in touch.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Thank you Dan for Leo eletric bike…

Thank you Dan for Leo eletric bike delivery today. Happy to give me a tour around the bike and how the devices work.

8 June 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Zoe,

Thank you for your kind feedback. We’re really glad to hear the delivery went smoothly and that everything was explained clearly, helping you get to grips with your electric bike straight away.

If you need any further tips or support as you start using it, we’re always here to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Excellent all round

Excellent all round

23 May 2026
FunBikes logo

Reply from FunBikes

Hi Sharyaar,

Really pleased to hear that — thank you for the great feedback. It’s always good to know everything met your expectations.

If you ever need anything down the line, we’ll be happy to help.

Kind Regards,
The Funbikes Team

Rated 4 out of 5 stars

Good people very helpful only missing…

Good people very helpful only missing last star because off stock I’m waiting for the rs r 125/140 fuel tank and seat to come in stock to finish my build hope I can buy them soon got pile off parts waiting

22 May 2026
FunBikes logo

Reply from FunBikes

Hi Jordan,

Thanks for your honest feedback. We’re really glad to hear you found the team helpful, and we understand how frustrating it can be waiting on those final parts to complete your build.

For updates, we recommend using the “Notify Me When Back In Stock”option on the product page so you’ll be alerted as soon as they’re available.

If you need any guidance in the meantime, feel free to get in touch.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Great product and delivery service item…

Great product and delivery service item came really quick and support so far has been great

19 May 2026
FunBikes logo

Reply from FunBikes

Hi Daniel,

Thank you for your feedback. It’s great to hear everything arrived quickly and that both the product and support have met your expectations so far — that’s exactly what we strive for.

If there’s anything more you need as you continue using it, please feel free to reach out anytime.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

An amazing experience dan the driver…

An amazing experience dan the driver was very nice aswell

5 June 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Brandon,

We’re delighted to hear you had such an amazing experience. It’s great to know everything went smoothly and that the delivery made a positive impression with friendly and helpful service.

If you need anything else or have any questions, we’re always here to help.

Kind Regards,
The Funbikes Team

Rated 4 out of 5 stars

Ordered new carb that come new with…

Ordered new carb that come new with qwad then carb played up ordered a new 1 and sent the wrong 1 , then got told it’s a upgraded 1 and was more money and shouldn’t been the 1 stranded on bike but it was on it when came new , so should have got same 1 sent what bike came with not no fault of mine ? Messing around was a pain

22 May 2026
FunBikes logo

Reply from FunBikes

Hi Mr Cloud,


Thank you for your review.

We're sorry to hear that this experience was frustrating.

Having reviewed the history, you originally ordered a Mini Moto Carburettor V3 in August 2024, and that was the part supplied against the order placed. After your review, we attempted to gather further information to understand why it did not match the carburettor fitted to your quad.

When we later received photos, we were able to identify that your quad was fitted with an upgraded carburettor setup. At that point, our team advised which replacement carburettor was required, provided a link to the correct part, and offered the option to return the previously purchased carburettor for a refund.

We completely understand why this was frustrating from your perspective, especially when you were simply trying to replace the carburettor that was already fitted to the bike. While the original order was supplied correctly, we appreciate that identifying the upgraded setup took longer than either of us would have liked.

Thank you for your feedback, and we apologise for the inconvenience caused.

Kind Regards,
FunBikes Customer Service Team

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