Extremely helpful throughout the whole process we opted to have it built and paid the express delivery. Come on the day it was scheduled no delay. Constant updates from driver Simon was very f... See more
Company replied
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Review summary
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Fantastic delivery service phoned me b4 hand to say what time he would be here and he was here at the time he said .very friendly gave us all the information we needed about the bike answered all the... See more
Company replied
Thank you! We had our daughter’s birthday present delivered today by Dan, he kept me well informed of delivery and appreciate the communication as the initial email stated an all day delivery slot... See more
Company replied
Dan dropped our second e-scooter earlier today and carried it all the way into the garage (Grateful for that Dan 🙏😉) Will be assembling the scooter over the weekend. It's our second one from Funb... See more
Company replied
Company details
Written by the company
Fun:Bikes are a specialist manufacturer, importer and retailer supplying a wide variety of children's and adult indoor & outdoor vehicles & toys. Established over 20 years Fun:Bikes was founded in 2001, and our range and team have grown rapidly. This success has been mainly due to the way we run our business and the ideals we hold - we firmly believe that you, as the customer, should only be supplied with the best products we can source and develop and offer outstanding service and support. Our product designers and mechanics are constantly improving the specifications and quality of our products, and our buyers are always hunting for high-quality products at sensible prices for our customers to enjoy. As a manufacturer and importer who retails straight to you, without the wholesalers involved, we can slash the prices of retailers who buy from wholesale suppliers yet still supply higher specifications and more reliable machines. Our products are not lower-priced because we sell lower specification or quality machines; on the contrary, it's the other way. We buy and manufacture better. These savings allow us to offer showrooms, superior warranties, and far better support, including free lifetime technical support from our mechanics and experts and thousands of spares all held in stock. Not only are the Fun:Bikes products good value, but more importantly, they are of good quality..
Fun:Bikes…Let the Fun Begin!
Written by the company
- 7 Day Price Promise
- Find another product of the same specification for a lower price and we will refund the difference!
Contact info
Unit 5f, Old Dalby Business Park, Station Road, Old Dalby, Melton Mowbray, LE14 3NJ, Leicestershire, United Kingdom
- 01664 498 640
- sales@funbikes.co.uk
- funbikes.co.uk
4.5
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Reply from FunBikes
Hi Christopher,
Thanks for your feedback. We’re glad to hear everything was simple from start to finish and delivered quickly without any hassle — that’s exactly the kind of experience we aim to provide.
If there’s anything else we can assist with, don’t hesitate to get in touch.
Kind Regards,
The Funbikes Team
Zara the most chattable of all chats 😁
Spoke to Zara by chat and she was very informative and polite….thanks again for your help 👍🏼
15 June 2026
Unprompted review
Reply from FunBikes
Hi David,
Thank you for the lovely feedback — we’re really pleased to hear the chat support was helpful, informative, and easy to talk to. Making sure everything is clear and friendly is exactly what we aim for.
If there’s anything else you need, we’re always here to help.
Kind Regards,
The Funbikes Team
Cameron your sale agent was so helpful…
Cameron your sale agent was so helpful and was fast delivery
21 May 2026
Reply from FunBikes
Hi Sammy,
Thank you for your kind words. We’re really pleased to hear the service was helpful and that everything was handled smoothly, along with a fast delivery — that’s exactly what we aim for.
If there’s anything else you need or any questions come up, we’re always here to help.
Kind Regards,
The Funbikes Team
Reply from FunBikes
Hi Harry,
Thanks so much for your feedback. It’s fantastic to hear you’re happy with both the product and the level of customer service — that’s exactly what we strive for.
If there’s anything else you’d like help with down the line, our team will be glad to assist.
Kind Regards,
The Funbikes Team
Delivery driver Dan was really friendly…
Delivery driver Dan was really friendly and helpful, couldn't fault him at all. Even gave some good advice on building it and maintaining it.
Communication on delivery date could have been a bit better by FunBikes as it's a big delivery window to tell you the day before that it's getting delivered.
I did ring up the helpline which I'm assuming is abroad who just told me it will be delivered in the window allocation and I just need to wait for a call. It would be great to get a delivery date so you could plan being in to receive it.
Haven't built the bike yet so can't comment on that side of it.
12 June 2026
Unprompted review
Reply from FunBikes
Hi Terry,
Thank you for the detailed feedback — we really appreciate you taking the time to share it.
We’re pleased to hear the delivery itself was a positive experience and that you found the handover helpful and informative. It’s great to know the advice on building and maintenance made a difference.
We also understand your concerns around the delivery communication. Your comments about clearer advance notice and planning are really valuable, and we’ll take this on board to improve the overall experience.
If you need any support when assembling your bike or have questions along the way, please feel free to reach out.
Kind Regards,
The Funbikes Team
brilliant to have got parts and…
brilliant to have got parts and scooters from very trusted site to us
18 May 2026
Reply from FunBikes
Hi Mr Hodson,
Thank you for your kind words. We’re really glad to hear you’ve had such a positive experience with both the parts and scooters, and that you feel confident using us as a trusted supplier — that means a lot to us.
If there’s anything you need going forward, we’ll be more than happy to help.
Kind Regards,
The Funbikes Team
Excellent service on the phone and…
Excellent service on the phone and excellent delving definitely recommend
29 May 2026
Reply from FunBikes
Hi,
Thank you for the great feedback. We’re really pleased to hear both the phone support and delivery experience met your expectations — it’s important to us that everything runs smoothly from start to finish.
We truly appreciate the recommendation, and if you need anything further, we’re always here to help.
Kind Regards,
The Funbikes Team
Dispatched quickly
19 May 2026
Reply from FunBikes
Hi Nigel,
Thank you for your feedback. We’re pleased to hear your order was dispatched quickly and that everything moved smoothly.
If there’s anything else you need, please feel free to reach out — we’re always happy to help.
Kind Regards,
The Funbikes Team
Reply from FunBikes
Hi Emma,
Thank you for your feedback. We’re glad to hear everything arrived in good time, but we appreciate the 3‑star rating and understand there may be areas we can improve.
If there’s anything you feel we could have done better, we’d really value your input.
Kind Regards,
The Funbikes Team
Received lots of updates and…
Received lots of updates and communication from the company about delivery. Dan the driver called to get we were home and let us know he was on the way also helped with some advise about the bike thank you!
12 June 2026
Unprompted review
Reply from FunBikes
Hi Kerry,
Thank you for your feedback. We’re really pleased to hear the communication kept you well informed throughout and that the delivery was handled so smoothly. It’s great to know the advice on the day was helpful too.
If you have any questions as you get started, we’re always happy to assist.
Kind Regards,
The Funbikes Team
Abdel gave me brilliant service and the…
Abdel gave me brilliant service and the quickest delivery
12 June 2026
Unprompted review
Reply from FunBikes
Hi Wesley,
Thank you for the great feedback. It’s fantastic to hear the service stood out and that the delivery was so quick — that’s exactly what we aim for.
If there’s anything else you need, we’re always here to help.
Kind Regards,
The Funbikes Team
Great service and quality
12 June 2026
Unprompted review
Reply from FunBikes
Hi Jim,
Thank you for your feedback – we’re really glad to hear you’re happy with both the service and the quality. It’s great to know everything delivered as expected.
If there’s anything else we can help you with, just get in touch anytime.
Kind Regards,
The Funbikes Team
Reply from FunBikes
Hi Stewart,
Thank you for the kind words — we’re really pleased to hear you’re happy with both the team and the products. It’s great to know everything delivered a strong experience for you.
If there’s anything more you need, we’re always here to help.
Kind Regards,
The Funbikes Team
Reply from FunBikes
Hi Margaret,
Thank you for your feedback. We’re glad to hear the ordering process was quick and straightforward, and that everything arrived ready to go.
If you have any questions or need anything further, we’ll be happy to assist.
Kind Regards,
The Funbikes Team
I can’t thank Claire enough for her…
I can’t thank Claire enough for her help with my order. She went above and beyond to help me order the correct parts. Thank you Claire, hope to deal with you again
11 June 2026
Unprompted review
Reply from FunBikes
Hi David,
We’re really pleased to hear you felt so well supported and that the right parts were sorted for your order — that’s exactly the kind of service we aim to provide.
Thank you for taking the time to share your experience, and we’d be glad to help again whenever you need us.
Kind Regards,
The Funbikes Team
Thank you
Thank you!
We had our daughter’s birthday present delivered today by Dan, he kept me well informed of delivery and appreciate the communication as the initial email stated an all day delivery slot. She’s going to be one excited girly as this is an upgrade for the smaller e-bike she has now.
12 June 2026
Unprompted review
Reply from FunBikes
Hi Kirsty,
Thank you for such a lovely message. It’s great to hear the delivery went smoothly and that the communication helped make the day easier for you. Moments like this, especially for a birthday surprise, are really special and we’re pleased everything came together well.
We hope your daughter absolutely loves her upgrade!
If you need any help or advice along the way, we’re always here to assist.
Kind Regards,
The Funbikes Team
Reply from FunBikes
Hi Shobbir,
Thank you for your feedback — we’re really pleased to hear you received excellent customer service. It’s always our goal to make every experience a positive one.
If there’s ever anything more we can assist with, just let us know.
Kind Regards,
The Funbikes Team
Dan the delivery driver was very…
Dan the delivery driver was very helpful and gave me lots of good advice about the bike I bought and servicing it etc .delivered on time in perfect order .thanks
11 June 2026
Unprompted review
Reply from FunBikes
Hi Kevin,
Thank you for your lovely feedback. We’re really pleased to hear the delivery was on time and that the advice given helped you feel confident about your new bike and its upkeep. That kind of clear handover is exactly what we aim for.
If you need anything else as you get started or down the line, we’re here whenever you need us.
Kind Regards,
The Funbikes Team
The driver Dan was excellent and…
The driver Dan was excellent and handled my package with care
11 June 2026
Unprompted review
Reply from FunBikes
Hi Katelin,
We’re really pleased to hear the delivery was handled with care and that you had a positive experience. Making sure everything arrives in perfect condition is something we take seriously.
If you need any further help or have any questions, don’t hesitate to get in touch.
Kind Regards,
The Funbikes Team
Quick service part was spot on.
1 April 2026
Reply from FunBikes
Hi Andrew,
Thanks for the feedback — great to hear the part was exactly right and the service was quick and straightforward.
If there’s anything else you need, feel free to reach out and we’ll be happy to help.
Kind Regards,
The Funbikes Team
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