FunBikes Reviews 10,083

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 2,455 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful and friendly throughout the entire process, from initial inquiries to delivery. The delivery service is consistently highlighted as excellent, with drivers providing constant updates, arriving on schedule, and offering valuable advice about the products. Many people appreciate the high quality and advanced specifications of the products, noting that they often surpass alternatives found elsewhere. The service, including customer support and aftercare, is frequently described as top-notch, with quick responses and effective solutions to issues. However, some customers also noted issues such as receiving damaged items due to courier incidents, missing parts, or bikes not being properly set up upon delivery.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising individuals for their exceptional... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

People report positive experiences with products, highlighting great quality and specifications, with many... See more

Service

Customers had positive experiences with service, often highlighting the politeness, professionalism, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Extremely helpful throughout the whole process we opted to have it built and paid the express delivery. Come on the day it was scheduled no delay. Constant updates from driver Simon was very f... See more

Company replied

Rated 5 out of 5 stars

Fantastic delivery service phoned me b4 hand to say what time he would be here and he was here at the time he said .very friendly gave us all the information we needed about the bike answered all the... See more

Company replied

Rated 5 out of 5 stars

Thank you! We had our daughter’s birthday present delivered today by Dan, he kept me well informed of delivery and appreciate the communication as the initial email stated an all day delivery slot... See more

Company replied

Rated 5 out of 5 stars

Dan dropped our second e-scooter earlier today and carried it all the way into the garage (Grateful for that Dan 🙏😉) Will be assembling the scooter over the weekend. It's our second one from Funb... See more

Company replied


Company details

  1. Children's Toys Store
  2. ATV Dealer
  3. Bicycle Store
  4. Motorcycle Dealer
  5. Motorcycle Shop
  6. Toy Store

Written by the company

Fun:Bikes are a specialist manufacturer, importer and retailer supplying a wide variety of children's and adult indoor & outdoor vehicles & toys. Established over 20 years Fun:Bikes was founded in 2001, and our range and team have grown rapidly. This success has been mainly due to the way we run our business and the ideals we hold - we firmly believe that you, as the customer, should only be supplied with the best products we can source and develop and offer outstanding service and support. Our product designers and mechanics are constantly improving the specifications and quality of our products, and our buyers are always hunting for high-quality products at sensible prices for our customers to enjoy. As a manufacturer and importer who retails straight to you, without the wholesalers involved, we can slash the prices of retailers who buy from wholesale suppliers yet still supply higher specifications and more reliable machines. Our products are not lower-priced because we sell lower specification or quality machines; on the contrary, it's the other way. We buy and manufacture better. These savings allow us to offer showrooms, superior warranties, and far better support, including free lifetime technical support from our mechanics and experts and thousands of spares all held in stock. Not only are the Fun:Bikes products good value, but more importantly, they are of good quality..

Fun:Bikes…Let the Fun Begin!

Written by the company

7 Day Price Promise
Find another product of the same specification for a lower price and we will refund the difference!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(10,083)

2,339 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service great quality products

Great service great quality products

22 June 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Zain,

Thank you for your feedback — we’re really glad to hear you’re happy with both the service and the quality of the products. That’s exactly what we aim to deliver every time.

If there’s anything else we can assist with, please feel free to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Dan the driver was spot on top service…

Dan the driver was spot on top service thanks mate

22 June 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Charlie,

Thanks for the great feedback — really glad to hear the service was spot on and everything went smoothly. It’s always nice to know the delivery experience made a positive impression.

If there’s anything else you need, we’re always here to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Exercise survives and good quality…

Exercise survives and good quality products

8 June 2026
FunBikes logo

Reply from FunBikes

Hi Aaron,

Thanks for your feedback.

We’re really pleased to hear you’re happy with both the service and the quality of the products — that’s exactly what we aim to deliver.

If there’s anything else you need or we can help with, please feel free to get in touch.

Kind Regards,
The Funbikes Team

Rated 1 out of 5 stars

Still got issues with quad…

Still got issues with quad bike…overheating after 30-40 minutes cuts out and you have wait for it cool down

3 June 2026
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Reply from FunBikes

Hi Mr Hughes,

Thank you for your review. We are sorry to hear that you are experiencing issues with your quad.

We have requested a short video of the problem so our technical team can properly assess the situation and provide the most appropriate guidance. Once the video is received, we will be able to investigate further and assist you in resolving the issue.

If you need any assistance in the meantime, please contact our technical team on 01664 498 640 or email Tech@funbikes.co.uk.

Kind Regards,
FunBikes Team

Rated 5 out of 5 stars

Really helpful staff explained…

Really helpful staff explained everything clear answered all questions we had and made the whole decision of buying two bikes easy, Tej served us highly recommend anyone who’s thinking about buying a bike to visit here!

20 June 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Luke,

Thank you for such kind feedback.

We’re really pleased to hear you felt well looked after and that everything was explained clearly — making the decision process easier is exactly what we aim for.
It’s great to know the service stood out and left you confident in your purchase.

If there’s anything else you need or any questions come up, please feel free to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

X-Max Roughrider 1600w

Right from Daniel delivering quad, ease of build and quality this machine is a fantastic upgrade from our Trailblazer. 7yr old grandson is over joyed and the speed controls mean we can dictate how quick it goes.

21 June 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Mark,

It’s fantastic to hear about the upgrade and that it’s making such a difference.

Being able to control the speed for your grandson is a brilliant feature, and it sounds like he’s loving every minute of it.
We’re really glad the whole experience, from delivery to build and quality, has met your expectations.

If you need any advice or support going forward, we’re always happy to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Excellent service


⭐⭐⭐⭐⭐ Excellent service and brilliant delivery

We had our dirt bike delivered and couldn’t be happier with the whole process. The delivery driver was absolutely amazing – polite, careful, and really helpful. He didn’t just drop it at the door; he took the time to help us bring the bike safely inside the house, which was a huge help. Everything arrived in perfect condition, exactly as arranged. Great communication and a really friendly, professional touch – would definitely recommend!

16 June 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi,

Thank you for such a thoughtful review.

We’re really glad to hear everything went smoothly and that the delivery was handled with such care and attention. It’s great to know the extra help bringing the bike inside made a real difference.
We’re also pleased that everything arrived exactly as expected and that the communication and service met your expectations.

If there’s anything else you need down the line, please feel free to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Great service

Great service

27 May 2026
FunBikes logo

Reply from FunBikes

Hi,

Thank you for your feedback.

We’re really glad to hear you had a great experience with us and that everything went smoothly.

If there’s anything else we can assist you with, please don’t hesitate to get in touch.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars
FunBikes logo

Reply from FunBikes

Hi Bernard,

Thank you for your feedback.

It’s great to hear the ordering process was simple, and your delivery arrived quickly — exactly how it should be.

If there’s anything else you need or we can help with in the future, just let us know.

Kind Regards,
The Funbikes Team

Rated 2 out of 5 stars

Didn’t think it was very sturdy started…

Didn’t think it was very sturdy started rattling after one week £549 down the drain

26 May 2026
FunBikes logo

Reply from FunBikes

Hi Mr Trim,

Thank you for your review, and we are sorry to hear about any issues you've been experiencing.

We have reached out requesting a video of the issue so our technical team can assess the problem and provide guidance on the next steps. Once we have this information, we will be able to support you in resolving the matter promptly.

If you require any further assistance in the meantime, please contact our technical team on 01664 498 640 or email Tech@funbikes.co.uk.

Kind Regards,
FunBikes Team

Rated 4 out of 5 stars

Very quick delivery and easy to follow…

Very quick delivery and easy to follow instructions

4 June 2026
FunBikes logo

Reply from FunBikes

Hi Mrs Hughes,

Thanks for your feedback — we’re glad to hear the delivery was quick and that the instructions were easy to follow. It’s great to know everything was straightforward from start to finish.

If you need any further help or advice, please feel free to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Thank you Dan

Thank you Dan. Was kept upto date with delivery times and received a phone call 20 minutes prior just to make sure I was home. Dan gave me all the information I needed to know about our new bike & what to do if we needed more info. Brilliant service
Thanks again

18 June 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Claire,

Thanks for such lovely feedback. We’re really pleased to hear you were kept well informed throughout and that the delivery was handled so smoothly with a helpful call ahead. It’s great to know everything was clearly explained so you felt confident getting started with your new bike.

If you ever need any further advice or support, just feel free to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Dan the driver made it so easy

Dan the driver made it so easy. Dan rang me wen he was out side my address. He helped my family with the parcels thank you so much funbike

18 June 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Scott,

Thank you for your feedback. We’re really pleased to hear the delivery was smooth and that everything was made easy for you. It’s great to know the communication and extra help with the parcels made a difference.

If there’s anything else you need, please feel free to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Great service and great communication …

Great service and great communication very good product

4 June 2026
FunBikes logo

Reply from FunBikes

Hi Darren,

Thanks for your feedback. We’re really pleased to hear everything went smoothly, from communication through to the quality of the product — that’s exactly the experience we aim to provide.

If there’s anything else you need or any questions come up, please don’t hesitate to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Dan the driver was very helpful and…

Dan the driver was very helpful and gave alot of knowledge about the quad I ordered. He was very polite and professional

18 June 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Jodie,

Thank you for your feedback. We’re really pleased to hear the delivery was helpful and informative, and that you felt well supported with clear advice about your quad. That kind of knowledgeable handover is exactly what we aim to provide.

If there’s anything else you need moving forward, please feel free to get in touch.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

So the customer service operator was…

So the customer service operator was called Lee and she was absolutely fantastic so helpful cheerful, I would definitely recommend Funbikes ,genuine people....very good 👍

18 June 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Mick,

We’re so pleased to hear this — thank you for taking the time to share it. It’s fantastic to know the service felt friendly, genuine, and helpful throughout, as that’s exactly what we aim to deliver every time.

We really appreciate the recommendation and your kind words about the team.

If there’s anything else you need, please don’t hesitate to get in touch.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Super easy process from ordering to…

Super easy process from ordering to delivery, Dan the delivery driver was fantastic, friendly and really helpful. 5 stars

18 June 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Julie,

Thanks for the great feedback — we’re really glad to hear the whole process was smooth from ordering through to delivery. It’s especially nice to know the delivery experience was friendly and helpful, making everything even easier.

If there’s anything else we can assist you with, don’t hesitate to get in touch.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars
FunBikes logo

Reply from FunBikes

Hi Rodney,

Thank you for your kind words — we’re really pleased to hear you had such a positive experience. It means a lot to know the service hit the mark.

If there’s anything else we can help with, please don’t hesitate to get in touch.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Fantastic delivery service phoned me b4…

Fantastic delivery service phoned me b4 hand to say what time he would be here and he was here at the time he said .very friendly gave us all the information we needed about the bike answered all the questions I had . I would highly recommend dan for delivery's and im absolutely buzzing with the bike already built so theres no stress for me and I cant wait to see my sons face on his birthday . Thanks to dan and fun bikes

17 June 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Hayley,

Thank you for such a great review. We’re really pleased to hear the delivery was well organised with clear communication and that everything arrived exactly on time as promised. It’s also great to know all your questions were answered and the setup was clearly explained, making things nice and straightforward for you.

We hope your son has an amazing birthday — that moment will be well worth the wait!

If there’s anything else you need before or after the big day, just let us know.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Brilliant services friendly driver and customer service

Extremely helpful throughout the whole process we opted to have it built and paid the express delivery.
Come on the day it was scheduled no delay.
Constant updates from driver
Simon was very friendly and helpfull.
Would highly recommend this company and their delivery service.
Thank-you Funbikes

17 June 2026
Unprompted review
FunBikes logo

Reply from FunBikes

Hi Emma,

Thank you for such a detailed review. We’re really pleased to hear everything went smoothly from start to finish, and that opting for build and express delivery made the whole process easy for you. It’s great to know everything arrived on time with clear communication throughout.

We also appreciate your kind words about the delivery — it’s always nice to hear when the service stands out.

If there’s anything more you need, don’t hesitate to get in touch.

Kind Regards,
The Funbikes Team

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