FunBikes Reviews 9,996

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,450 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, with staff members often going above and beyond to assist with purchases and provide helpful advice. The delivery service is consistently praised for its speed, efficiency, and the helpfulness of the drivers, who often provide setup instructions and advice. Many people appreciate the quality of the products and the overall smooth experience, from initial inquiries to aftercare support. However, some customers also noted issues with product quality, such as items breaking down shortly after purchase or arriving damaged. A few other people mentioned problems with customer service, including difficulties with communication, unhelpful responses, or issues with delivery arrangements and descriptions.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, politeness, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Product

Customers consistently note ambiguous experiences with product quality and accuracy. Many reviewers praise... See more

Service

Reviewers mention positive feedback about service, often highlighting excellent communication and helpful... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the helpfulness and politeness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dan dropped our second e-scooter earlier today and carried it all the way into the garage (Grateful for that Dan 🙏😉) Will be assembling the scooter over the weekend. It's our second one from Funb... See more

Company replied

Rated 5 out of 5 stars

I bought Two MXR 8000w electric mortorcross bikes, one 17/14 wheel for my 10 year old daughter and mine is a little bigger 19/16. We asked at the Tracks if Electric bikes are welcome and they said ye... See more

Company replied

Rated 5 out of 5 stars

Excellent product, I was kept up to date with all delivery details, and the delivery driver Dan couldn’t have been more helpful. He explained everything and answered all my questions, he’s a credit... See more

Company replied

Rated 5 out of 5 stars

Well what can I say. I needed a new bike for my lads birthday and fun bikes was absolutely fantastic and helped me by choice went the extra mile by staying open for me to pick up the same day.... See more

Company replied


Company details

  1. Children's Toys Store
  2. ATV Dealer
  3. Bicycle Store
  4. Motorcycle Dealer
  5. Motorcycle Shop
  6. Toy Store

Written by the company

Fun:Bikes are a specialist manufacturer, importer and retailer supplying a wide variety of children's and adult indoor & outdoor vehicles & toys. Established over 20 years Fun:Bikes was founded in 2001, and our range and team have grown rapidly. This success has been mainly due to the way we run our business and the ideals we hold - we firmly believe that you, as the customer, should only be supplied with the best products we can source and develop and offer outstanding service and support. Our product designers and mechanics are constantly improving the specifications and quality of our products, and our buyers are always hunting for high-quality products at sensible prices for our customers to enjoy. As a manufacturer and importer who retails straight to you, without the wholesalers involved, we can slash the prices of retailers who buy from wholesale suppliers yet still supply higher specifications and more reliable machines. Our products are not lower-priced because we sell lower specification or quality machines; on the contrary, it's the other way. We buy and manufacture better. These savings allow us to offer showrooms, superior warranties, and far better support, including free lifetime technical support from our mechanics and experts and thousands of spares all held in stock. Not only are the Fun:Bikes products good value, but more importantly, they are of good quality..

Fun:Bikes…Let the Fun Begin!

Written by the company

7 Day Price Promise
Find another product of the same specification for a lower price and we will refund the difference!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Ordered new carb that come new with…

Ordered new carb that come new with qwad then carb played up ordered a new 1 and sent the wrong 1 , then got told it’s a upgraded 1 and was more money and shouldn’t been the 1 stranded on bike but it was on it when came new , so should have got same 1 sent what bike came with not no fault of mine ? Messing around was a pain

22 May 2026
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Reply from FunBikes

Hi Mr Cloud,


Thank you for your review.

We're sorry to hear that this experience was frustrating.

Having reviewed the history, you originally ordered a Mini Moto Carburettor V3 in August 2024, and that was the part supplied against the order placed. After your review, we attempted to gather further information to understand why it did not match the carburettor fitted to your quad.

When we later received photos, we were able to identify that your quad was fitted with an upgraded carburettor setup. At that point, our team advised which replacement carburettor was required, provided a link to the correct part, and offered the option to return the previously purchased carburettor for a refund.

We completely understand why this was frustrating from your perspective, especially when you were simply trying to replace the carburettor that was already fitted to the bike. While the original order was supplied correctly, we appreciate that identifying the upgraded setup took longer than either of us would have liked.

Thank you for your feedback, and we apologise for the inconvenience caused.

Kind Regards,
FunBikes Customer Service Team

Rated 5 out of 5 stars

Quality, Good Price and Great Delivery service

Dan dropped our second e-scooter earlier today and carried it all the way into the garage (Grateful for that Dan 🙏😉)

Will be assembling the scooter over the weekend. It's our second one from Funbikes. Great quality and spec as always. Forget about the ones they sell on Amazon. Funbikes has the advanced stuff that you won't find anywhere else so don't waste your time 😉🤘

5 June 2026
Unprompted review
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Reply from FunBikes

Hi,

Thanks for sharing this — it’s great to hear your second scooter arrived smoothly and that everything went as planned.

The team always aims to make delivery as easy as possible, so we’re glad the extra help getting it safely into the garage was appreciated.
It’s fantastic to know you’re happy with the quality and spec again — we really value your continued support.

Should you need any assistance while assembling or using it, just get in touch and we’ll be happy to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Delivery worked perfectly

Delivery worked perfectly - looking forward to getting it out and about now.
Thanks Dan!

5 June 2026
Unprompted review
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Reply from FunBikes

Hi Barty,

Great to hear everything went smoothly with the delivery and that it all went just as planned.

Hope you have a fantastic time enjoying it once you get out and about.

If there’s anything you need along the way, we’re always here to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Great experience

Great experience. Well looked after great communication. Will continue to use this company no complaints.

11 May 2026
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Reply from FunBikes

Hi Dave,

Thank you for your kind words.


We’re really pleased to hear you had such a positive experience and felt well looked after throughout, with clear and consistent communication. It’s great to know everything met your expectations.

We truly appreciate your continued support and look for
ward to helping you again whenever you need us.

Kind Regards,
The Funbikes Team

Rated 3 out of 5 stars

have not got the parts yet so cant say…

have not got the parts yet so cant say to much just yet

18 May 2026
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Reply from FunBikes

Hi Keith,


Please bear with us while we investigate your comments.

Customer services will be in touch shortly to understand how we can help.

Best Regards,
The FunBikes Team

Rated 5 out of 5 stars

It worked

It worked..

21 May 2026
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Reply from FunBikes

Hi Lisa,

Thanks for your feedback — we’re glad to hear everything worked as it should. It’s always great when things go smoothly.

If there’s anything else you need, we’re here to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

11 May 2026
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Reply from FunBikes

Hi,

Thank you for your feedback.

We’re really pleased to hear you received excellent customer service and had a positive experience with us — that’s exactly what we aim for.

If there’s anything else we can assist with, don’t hesitate to let us know.

Kind Regards,
The Funbikes Team

Rated 3 out of 5 stars

Not sure if for bike or fan

Not sure if for bike or fan, but a cheap fix for bike was to much messing about and I'm still waiting on fan

11 May 2026
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Reply from FunBikes

Hi Nicola,

Please bear with us while we investigate your comments.

Customer services will be in touch shortly to understand how we can help.

Best Regards,
The FunBikes Team

Rated 4 out of 5 stars

Parts arrived promptly

Parts arrived promptly

11 May 2026
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Reply from FunBikes

Hi Darryl,

Thanks for your feedback. We’re really pleased to hear your parts arrived promptly and everything went smoothly — that’s exactly what we aim for.

If there’s anything else you need or any support we can offer, please don’t hesitate to get in touch.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Excellent product

Excellent product, I was kept up to date with all delivery details, and the delivery driver Dan couldn’t have been more helpful. He explained everything and answered all my questions, he’s a credit to your company.
I would highly recommend your business to others.

21 May 2026
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Reply from FunBikes

Hi Nicole,

Thank you for such a thoughtful review.

We’re really pleased to hear you were kept well informed throughout the delivery and that everything arrived smoothly. It’s great to know the handover was clear and that all your questions were answered, helping you feel confident with your purchase.

We truly appreciate your recommendation, and if there’s anything
you need going forward, we’re always here to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Good

Good, quick service.

21 May 2026
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Reply from FunBikes

Hi Dean,

Thank you for your feedback.

We’re pleased to hear everything was handled quickly and that the service met your expectations — nice and straightforward.

If there’s anything else you need, our team is always happy to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

KXF 125 parts

most things great with fast shipping and reliable service only issue was that i was accidentally sent the wrong part twice but with one message to funbikes support Lee and , jigs have been very helpful with resolving issues i have had so they have great customer service and support with there warranty

3 June 2026
Unprompted review
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Reply from FunBikes

Hi Matthew,

Thank you for your honest feedback.

We’re glad to hear the delivery and service were generally smooth, and we really appreciate your patience with the mix‑up on the parts. It’s great to know the issue was resolved quickly and that the support you received made a positive difference.

If you need anything further or have any questions down the line, our team is always ready to assist.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Dan the driver couldn’t be more helpful…

Dan the driver couldn’t be more helpful on delivery 🚚 and kept us in the loop for an estimate time of arrival. Great experience thanks again

3 June 2026
Unprompted review
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Reply from FunBikes

Hi Gavin,

Thank you for the great feedback.

We’re really glad to hear the delivery experience was smooth and that you were kept well informed throughout — that clear communication makes all the difference.

If there’s anything else we can assist you with, please feel free to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Dan the delivery driver was great.

Dan the delivery driver was great.. the service was excellent just waiting for better weather to test my new scooter

3 June 2026
Unprompted review
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Reply from FunBikes

Hi,

Glad to hear everything went smoothly on delivery and that the experience was a positive one. Hopefully the weather clears up soon so you can properly enjoy your new scooter!

If you need any tips or support once you get going, we’re always here to help.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Great experience

Great price, quick order processing, helpful customer service and an awesome new toy. Highly recommend

20 May 2026
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Reply from FunBikes

Hi Beth,

Thank you for the great feedback.

We’re really pleased to hear you found the pricing competitive, the process quick, and the service helpful — and it’s brilliant to know you’re enjoying your new purchase too.

If you need anything else or have any questions down the line, please feel free to get in touch.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Fun bikes and Dan the driver

Could not be happier with the level of service for fun bikes and Dan the drive what a top bloke extremely helpful and knowledgeable about the company I would highly recommend to anyone thank you from a very happy customer

3 June 2026
Unprompted review
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Reply from FunBikes

Hi Darren,

We really appreciate your kind words — it’s great to hear you were so happy with the service and delivery experience. It’s fantastic when everything comes together smoothly, and knowing it made such a positive impression means a lot to us.

Thank you for the recommendation, and please feel free to reach out if there’s anything we can help with in the future.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Great service as well as products 😊

Great service as well as products 😊

3 June 2026
Unprompted review
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Reply from FunBikes

Hi,

Thank you for the kind words.

We’re really pleased to hear you’re happy with both the service and the product — it’s great to know everything met your expectations.

If there’s anything you need or any questions come up down the line, please feel free to reach out.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

The driver was friendly .polite and…

The driver was friendly .polite and really helpful he lifted bike over step he was on time which was good.

2 June 2026
Unprompted review
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Reply from FunBikes

Hi Christine,

Thank you for your feedback.

We’re glad to hear the delivery went smoothly and that the service was friendly, helpful, and on time — it’s great to know the extra assistance made things easier for you.

If there’s anything else we can support you with, please don’t hesitate to get in touch.

Kind Regards,
The Funbikes Team

Rated 5 out of 5 stars

Great service again !!

Great service again !!!

Had an issue was Sorted really quickly

Thanks Funbikes

9 May 2026
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Reply from FunBikes

Hi Steven,

Thank you for the great feedback.

We’re really pleased to hear everything was sorted quickly and that the experience was smooth once again — that’s exactly what we aim for.

If you need anything else, our team is always here to help.

Kind Regards,
The Funbikes Team

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