Funamsterdam Reviews 225

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Booked the hummer limo, needed to wait 30 minutes at the airport. And the stereo didnt work in the car. And also they waited for the last minute to give address details for other activities.... See more

Company replied

Rated 1 out of 5 stars

We were in contact with two people - Ryan and Xander. Ryan seemed like a local and Xander seemed like a wannabe russian local don. This company is full of cheats and liars. Substandard service where t... See more

Rated 1 out of 5 stars

Even though they were open to our (special) requests, the communication via email was extremely slow and ambiguous and the phone numbers they provide are most of the time unreachable. Organising a mur... See more

Company replied

Rated 5 out of 5 stars

We had the best time on the Prosecco Bike! Our tour guide Owen got us laughing so much that we didn’t mind biking in -1 degree weather!! He would stop at beautiful locations and take pictures of us to... See more

Company replied

Company details

  1. Travel Agency

Information provided by various external sources

We are the most unique tour company in Amsterdam, offering a huge selection of different tours with tons of important information on the city that we love. We love this city, because we know it is the greatest city on earth! We also know how confusing a city like Amsterdam can be to the everyday tourist, and our job is to make sure you get the most out of your time here. We want you to love it as much as we do! Although Amsterdam does have a reputation as a party city (and it is!) it is also a beautiful city steeped in culture and history.


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3.1

Average

TrustScore 3 out of 5

225 reviews

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Rated 5 out of 5 stars

Hired Boat

We hired a boat when visiting my friend for her 21st - good value for money and a great part of our weekend.

3 February 2016
Unprompted review
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Reply from Funamsterdam

Dear Chris,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam. We hope to see you soon.

Your fun is our #1 priority!

The FunAmsterdam Team

Rated 5 out of 5 stars

What an experience!

We had sooo much fun on our beerbike, thanks to our cute driver Ivan! Our ladies night couldn’t have been better than celebrating with unlimited Prosecco on a bike that brought us to the most beautiful places in town. At first, we weren’t sure whether the beer bike was the right choice for us, since we thought we had to pedal too much and wouldn’t get drunk. We were soon taught better when our driver (who also spoke Spanish :D) combined the ultimate ride of scenic spots and a smooth ride with unlimited alcohol on our private moving bar. Thanks to you guys, we’ll keep our amazing memories of Amsterdam and come back for one of your Poledance workshops haha :D

25 January 2016
Unprompted review
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Reply from Funamsterdam

Dear Gabriella Cortez,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam. We hope to see you soon.

Your fun is our #1 priority!

The FunAmsterdam Team

Rated 5 out of 5 stars

Would recommend for sure!

We booked a Partyboat with BBQ for our stag party of 17 people. At first, we had some doubts whether the company was a scam as we read some reviews. After we talked to the owner personally who arranged all the things, we were surprised of how organised and fluent our activity went. I can really say that on the contrary to what we read- the company put a lot of effort to accommodate us and even gave us a supreme whiskey bottle as a present. The owner told us thy because of the weather conditions, a BBQ would be quite complicated so he arranged freshly grilled chicken and steaks for everybody, which bought us more time to fully enjoy the ride and the alcohol. Delicious food, good quality spirits and a legendary ride on the canals of Amsterdam. Top!

25 January 2016
Unprompted review
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Reply from Funamsterdam

Dear Eric,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam. We hope to see you soon.

Your fun is our #1 priority!

The FunAmsterdam Team

Rated 5 out of 5 stars

Amazing experience!

The beer bike tour with Funamsterdam was amazing!! Even though it rained, the company tried their best to accommodate us and even offered us some rain coats to not get wet. Our tour was 15 min longer than we booked, because our driver was so nice to bring us not to one but two of his most favourite coffee shops. The quality was sooo much better, unbelievable. I definitely recommend the beer bike together with the local knowledge about the best spots to fully experience Amsterdam smile-emoticon

25 January 2016
Unprompted review
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Reply from Funamsterdam

Dear Rafael,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam. We hope to see you soon.

Your fun is our #1 priority!

The FunAmsterdam Team

Rated 5 out of 5 stars

THANK YOU!! THANK YOU!! THANK YOU!!!

THANK YOU!! THANK YOU!! THANK YOU!!!
hell yeah this is the place to visite Amsterdam with man!!!!
i ve been there 5 times before but never took a guide .the guide i think it was IVAN .damn he is good, we had a very nice meal, and the right spot party. i wish the boat trip lasted loger it was insane !!! thanks guys i realy appreciate the energy you put in to it!! keep it up i ll be back!!THANK YOU!! THANK YOU!! THANK YOU!!!

24 January 2016
Unprompted review
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Reply from Funamsterdam

Dear Nadir,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam. We hope to see you soon.

Your fun is our #1 priority!

The FunAmsterdam Team

Rated 5 out of 5 stars

Best experience ever!!

Funamsterdam experience was the best one ever! very nice guides that helped us enjoy our time! On time always and deliver more than what we expected! Especially with the limo and stripper!

20 January 2016
Unprompted review
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Reply from Funamsterdam

Dear Amir,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam. We hope to see you soon.

Your fun is our #1 priority!

The FunAmsterdam Team

Rated 1 out of 5 stars

UNABLE and NOT TRUSTWORTHY COMPANY

The contact with the company was good and we all were excited for Amsterdam.

Our trouble did start during the pub crawl were they told us severell times to "fu** off" because of the free shots which are included in the tour and are given from the guide, which was a really nice but without authority.

We came late to the boat tour, like 45 minutes late, because we needed to talk to Baz the guy in charge, to tell him our misery. It seemed he didn't really care about what happened. But gave us a discount for the pub crawl.

The BBQ on the boat is actually something you get in a box and its not grilled on boat. We booked a private boat but there where a few other people on it as well. We got told if you don't want them tell them to leave.
Also the strip-girl was on the boat which we ordered for the steak and strip.
Probably wanted to do two shows and get paid.

Steak and strip is something I can recommend. It was delicious and the strip was nice.

We could not go into the club. They didn't care that we're on the guest list.

In complete these organization doesn't do proper business and does not deliver what you pay.

18 January 2016
Unprompted review
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Reply from Funamsterdam

I never respond to reviews on here, good or bad. I am a believer that these sites offer a communal platform to share experiences on, that enable us all to eat, drink and sleep better, and that can’t be a bad thing.
That said, nobody can never please 100% of people 100% of the time, no matter how hard we try, but we never stop trying.
Unfortunately, there are a small minority of people that use these sites for ulterior and more sinister motives and these people, like yourself, are a disease upon our wonderful industry, and it must be addressed.
Therefore, I have chosen to respond for the first time in years to your review as I do not think it is a fair reflection of the evening in question. I have tried to address each of your points as fairly as I have seen it;
All groups that are unhappy are dealt with by me or other mangers on the spot. We all checked and discussed why you missed 2 shots on the bar crawl, and the bars rejected you as you came in just to have the free shot and did not order drinks, whilst your guide Pia made it clear to you that you get free shots on the bar crawl but if you sit in a bar for an hour you should order at least 1 drink .... after all you are here to party and have fun not complain.
Then you came to our office and expressed how your feelings where heart that the bar did not want to have you there, and asked me what I can do to make you feel better, after we had already compensated you with many free shots. By this time your guide Pia did not even want to be your guide any longer as you where just refusing to order drinks and only there to have 2 free shots per bar and stay for an hour. I decided to be nice and asked if a 50% refund on the bar crawl would make you happy and gave that to you.
Then you pretended that you only owed us 630 euro while it clearly said on your voucher that you ow 900 euro's after refusing to give your guide the rest of the money claiming that you have paid it online, I sat with and made it so clear that you where wrong that you blushed and were embarrassed in front of your poor friend who just wants to enjoy his weekend in town and not bother with money, and ended up paying the difference.
During our chat I notified you and your friends amongst giving you many free shots of Jager that you should go to the boat as you are delaying it and you will loose time. You ended up arriving to the boat 45 minutes late, but I wrang the captain and made sure he still gave you your 90 minutes as promised to keep you happy which he did. I also arranged for a stripper to give you a free show on the boat, which you refused as you did not book that, really ?? who refuses a stripper, the girl felt hurt and left too ! After that you called me and understood what a mistake you did and asked me to re-send the stripper, which I declined as she was not not for going back after you've just refused her.
It was snowing and as the boat is covered it would not be possible to BBQ on the boat so we had more food that you can imagine waiting for you warm on board, which you happily ate and never complained about. Then you did the Steak and Striptease which you loved because like everything we organise it is great. You had a voucher with your guestlist to the biggest club in Amsterdam clearly saying that you need to be in the club by 23:00 as the guest-list closes after midnight. You arrived to the club at 1:30, 2 and half hours late and the club called us saying that they will not take you. What do you expect if you arrive that late.
You falsely claim that we don't care.
Now I think someone has a little problem here telling the truth.
I would be more than happy to show you these images if your memory is hazy of all the food and drinks you left on the dirty boat you left behind, and the calls from you at 1:30 when you arrived late to the club. Your friends seemed like lovely people, I’ll bet that they expected better than that of you.
Your comments were fed back to our guides and everybody agrees that you are a nightmare of a customer that embaresses his own friends leave alone bars and other establishments who refuse to have you.
You did not mention how great and central the hotel you booked with us was, and how patient and accommodating we were to your every last minute change.
I am the manger and the business owner. I know, even I struggle to believe that sometimes! I have trained in the finest event companies in the world, numerous five star rated hotels and venues etc, and I feel that I can recognise when there is a problem with the activities or organisation by now. I did not feel that there was any issue whatsoever with yours, this is my job and my chosen career. My regular customers know that I am very quick to compensate them if the service or quality does not come up to my high expectations.
You are absolutely correct in that I was not concerned about your complaints of not receiving 2 shots on the bar crawl, as I know the bar staf kicked you out and did not want to have you there. Our schedules are fully booked, and I had eleven other groups enjoying their weekend, and that is something we are proud of.
I love looking after my customers and doing the activities we do. After a while in this industry, you start to learn those who are out to look for problems and try and get a free ride.
Unfortunately, we noticed straight away with yourself, and I asked your guides to take extra extra care with your group. I made sure that I took your complaint up myself, even feeding giving you extra shots and money back along the way.
As you have been so kind to give me some advice about how you feel about this business, I would like to give you some feedback on how to be a customer.
1. Tell the truth. Lying and distorting the truth beyond recognition is not cool, big nor clever even if it is a tool towards achieving your end result.
2. Having listened to the pseudo-criticisms on your review and you during your stay, there are a couple of consistencies. I.e. You are after freebies and money off. If you are going to constantly do this, have the decency and ask for a reduction on the bill at booking or free activities. I’m sure all event companies would love to take your reservations at this point, or at least recommend somewhere that would appreciate your custom. Margins are tight and the industry is harder than to make a success from. It is not fair to demand things.
3. Remember that you are (thankfully) not a event critic. If you were, I would not be an organiser. To quote Voltaire: ‘I disapprove of what you say, but I will defend unto the death your right to say it.’ However, Voltaire also said ‘one always speaks badly when one has nothing to say’. If you one day learn how to complain correctly and accept that we will listen to your feed back where appropriate. But, you will never tell me nor my staff to give you something for nothing when it is unwarranted.
4. Stick to venues that will satiate you. I can recommend an endless list of chains that have endless capital and will not mind gifting you the freebies and discounts that you so obviously crave.
5. Have a little respect for you fellow guests. Your friends appeared to be as embarrassed to be with you as I was to have you as a customer. That’s not fair on anyone.

Rated 5 out of 5 stars

Great experience for young people

We were a group of 9 people, mixed. It is a really nice tour through the different pubs with your friends and you get a lot of shots to drink, sometimes even more! In every Pub, there is a reservation for your group so you have always seating possibilities.
I can really recommend it to a group of young people, who likes to go out and explore the night life of Amsterdam.
Thanks to Pia, our nice guide and her assistant Ati :)

10 January 2016
Unprompted review
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Reply from Funamsterdam

Dear Julia,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam. We hope to see you soon.

Your fun is our #1 priority!

The FunAmsterdam Team

Rated 5 out of 5 stars

Amazing experience

First of all I would like to thank “Fun Amsterdam Tours” for this lovely experience. Secondly I would like to thank our tour guides who did an extraordinary job! So friendly, so helpful, it was a delight to be around them and I am sure they would have made a much less interesting city seem fun. That being said I LOVE Amsterdam now. I was not too hyped about going there because I am not that much into what I’ve heard this place has to offer, but let me tell you: it can offer much much more than you think! There was a lot to see, and thanks to the bunch of tours we were able to see it and experience it a lot better than we would have on our own. We usually have a lot of time to discover places on our own, but this time we were in Amsterdam only for 3 days, which is why we decided to take as many tours as possible. I can tell you we saw and did more, than we would have in 2 weeks on our own! We would highly recommend this tour, especially the brewery tour and the guided pub crawl! Next time we are coming for a week or two.

21 December 2015
Unprompted review
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Reply from Funamsterdam

Dear Dave,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam. We see you soon!

Your fun is our #1 priority!

The FunAmsterdam Team

Rated 5 out of 5 stars

Wonderful!!!!! I love them.

My excursion to Amsterdam was inconceivable and it couldn't have been done without Fun Amsterdam Tours. As one of my cousin recommendation, we make a tour there. Fun Amsterdam is the best visit ever. New, entertaining and astounding. Basically great.
Thanks to Fun Amsterdam we saw precisely this spots which we truly needed.

11 August 2015
Unprompted review
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Reply from Funamsterdam

Dear Alex,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam. We hope to see you soon.

Your fun is our #1 priority!

The FunAmsterdam Team

Rated 5 out of 5 stars

Awesome Service Providers

Well here is my experience / review of Fun Amsterdam Tours
We ordered the pink party bus for our daughters birthday party and 11 of her friends, she had told all of her friends that we were all going for a day out to chessington in a wonderfull pink party bus with karoke for the girls to sing along too
What turned up was a black party bus!! Of course the first thing all the girls said was "that's not pink" "hope that's not our bus" but of course it was!! Upon ringing herts limos we were fobbed off with the excuse that the "tv on the pink bus wasn't working and herts limos technician had left a note on the pink bus that it must not go out for hire!" Herts limos do not even own this pink party bus so how could there "technician" be working on it! Worse still there was no karaoke on the black bus, some of the girls had even bought there own cd's along to sing along too but no that was all spoiled too for us, upon arriving at chessington we telephoned herts limos to request a different vehicle to return home in as the one supplied was completely useless and no use at all for a girls birthday party, we were told they would ring us back - guess what? No one even bothered to call us back!!
These girls had been looking forward to this day for months! They were excited about the pink party bus and the karaoke! So I would like to tell you herts limos that you completely and utterly ruined what was meant to be a special day for us all! And I hope that no other family and there excited children have to have there day ruined by your company in the way you ruined ours!

21 June 2015
Unprompted review
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Reply from Funamsterdam

Dear Lucienneo,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam. We hope to see you soon.

Your fun is our #1 priority!

The FunAmsterdam Team

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY FOR YOUR BEERBIKE - TERRIBLE

I had such a bad experience with Funamsterdam and using their beer bike. Here are the bad points:

1. We had booked a PRIVATE beer bike for 7 of us... Private as in meaning it will only be 7 of us. We actually shared a Beer Bike with 7 other people, so its not really classed as private. I paid 350 Euros for the pleasure. To be told that you will have a private beer bike, you would hope that would be the case.

2. On your website, you state to have the beer bike for 1 hour and 30 minutes. Because of the late running of the other party (the ones we were not meant to share with because we had booked a PRIVATE beer bike), we were only on the bike for 1 hour and 10 minutes.

3. You claim on your website that we would get 20 Litres of beer. We actually only got 20 very warm cans, which resulted in 10 Litres of beer.

4. The Beer Bike had 'Ladies Bike' all over it and it was bright pink. Not a good look for 7 men. Not very fair.

5. The guide was too interested on his phone most of the time to even care about being a actual guide.

6. I was told to 'deal with it' and to email the company when I am back in the UK to resolve the issue. They have ignored me.

Please don't use this company. It was very very bad
Stuart G

17 June 2015
Unprompted review
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Reply from Funamsterdam

Dear Stuart,
We are very sorry to hear that you had a bad experience with ……. activity in Amsterdam. Please send us an email to booking@funamsterdam.com so that we can discuss the problems that you experienced.
The FunAmsterdam Team

Rated 5 out of 5 stars

Two thumbs up

I just wanted to share our experience with Fun Amsterdam Tour. We booked a trip to Amsterdam and they accommodated our requests and interests, they are highly accommodating and knowledgeable.

We just recently came back from a trip to Amsterdam, great city, beautiful places, amazing people, really great! Thank you Fun Amsterdam Tour for making our trip memorable and enjoyable tour experience, and also for accommodating us professionally. Your services are great, the staff are awesome, treated like VIP’s . We are extremely pleased with the service and entire experience.

Two thumbs up Fun Amsterdam Tour and I would highly recommend them for everyone. If you guys really want to have value for money them come and book at Fun Amsterdam Tour. They won’t fail you. See you next year Amsterdam!

17 June 2015
Unprompted review
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Reply from Funamsterdam

Dear Purple,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam. We hope to see you soon.

Your fun is our #1 priority!

The FunAmsterdam Team

Rated 5 out of 5 stars

Nice Experience while on University Tour!!!

Our university campus is located in Paris, France. Our university partially sponsored the tour to Amsterdam. I along with two of our university co-ordinators chosen "Fun Amsterdam Tours" for helping all our 85 students team. We all had a lovely experience with them and highly recommend their service. We enjoyed the entire tour. Thank you so much guys.... whenever we are visiting Amsterdam again, we will surely be in touch.

16 June 2015
Unprompted review
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Reply from Funamsterdam

Dear Nathan,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam. We see you soon!

Your fun is our #1 priority!

The FunAmsterdam Team

Rated 5 out of 5 stars

Outstanding tour excellent service

Me and my husband love to explore places.we love Amsterdam because of e Anne Frank House, the Van Gogh Museum and the world's only floating flower market. we rent a bike and joined thousands of locals navigating Amsterdam's labyrinthine streets.It was due to Fun Amsterdam tours that it became an unforgettable journey.we recommend fun Amsterdam tours for an awesome and memorable tour.
Visited May 2015

15 June 2015
Unprompted review
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Reply from Funamsterdam

Dear Mahreen,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam. We hope to see you soon.

Your fun is our #1 priority!

The FunAmsterdam Team

Rated 5 out of 5 stars

Get 100% out of your visit

I was on a Business Trip in Amsterdam for 5 days, I booked 2 Tours. My Tour Guide was very professional and lovely! I didn't have a set agenda and she was flexible and full of wonderful suggestions. The canal ride was relaxing and beautiful. The food and conversation was just too good! From the airport and train stations transfers, hotel pick ups, extensive and detailed information throughout and personal touches, I was completely "blown away".

This is the tour you've been looking for. Thank you!

Visited June 2015

15 June 2015
Unprompted review
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Reply from Funamsterdam

Dear Pam,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam. We hope to see you soon.

Your fun is our #1 priority!

The FunAmsterdam Team

Rated 5 out of 5 stars

"My Trip to Amsterdam was Fantastic"

My trip to Amsterdam was fantastic, we first went on an Amsterdam tours, as we join the tour, we were greeted by some remarkable tour guides who made us feel very welcome, all questions were answer, without wavering, we then started on our journey on the most unbelievable tours I have ever experienced. The sights were awesome, just seeing the canals, royal palace, windmills, and the historical buildings were astonishing.
Our friendly informative guide was very knowledgeable on the various attractions, my favorites being the Windmills, Royal Palace and the Diamond Factory which was a treat. Overall we had a great experience on the Amsterdam Tours, absolutely a must when you visit Amsterdam.

15 June 2015
Unprompted review
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Reply from Funamsterdam

Dear Denise,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam. We hope to see you soon.

Your fun is our #1 priority!

The FunAmsterdam Team

Rated 5 out of 5 stars

Wow!!!! Could not ask for more!!!

Fun Amsterdam Tours is a must! Travelling to Amsterdam for the first time, my family and I didn’t know where to start. However, Fun Amsterdam Tours took away the trouble and dealt with all the cumbersome details for us first-timers, from start to finish. Absolutely no regrets! Professional and informed staff dealt with our needs and gave helpful tips about things to go, do and see. The guidance from the warm and friendly staff allowed us to have a truly wonderful and worry-free vacation. Thank you so much! Wouldn’t change a thing about our experience! Amazing! Excellent! Highly Recommended!

14 June 2015
Unprompted review
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Reply from Funamsterdam

Dear Triciap,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam. We hope to see you soon.

Your fun is our #1 priority!

The FunAmsterdam Team

Rated 5 out of 5 stars

Awesome Experience

I have always wanted to go to Amsterdam. I finally got the opportunity to go, and it was the most amazing experience! It was extremely affordable, and we were well prepared for the tour and all of the things that we needed to take the tour as well. and the people are just super awesome! Everyone was so helpful, especially our tour guide. The food was delicious. The scenery was beautiful as well. I thoroughly enjoyed myself and am sharing this experience with everyone I know. Amsterdam is such a lovely place, and I suggest that you do Fun Amsterdam Tours if you are looking to go somewhere adventurous and exciting. I CANNOT wait to go back!

14 June 2015
Unprompted review
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Reply from Funamsterdam

Dear Bee CEE,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam. We hope to see you soon.

Your fun is our #1 priority!

The FunAmsterdam Team

Rated 5 out of 5 stars

Most Amazing Experience Ever

This city, filled with colourful homes, canals and bridges, is one in all Europe's most picturesque capitals. Must-sees on any visitor's itinerary embrace the Anne Frank House, the Gogh repository and also the world's solely floating flower market. Rent a motorcycle and be a part of thousands of locals navigating Amsterdam's labyrinthine streets, or simply soak up the sights on foot. For AN uncommon and unforgettable various to hotels, take into account staying during a flatboat.I would undoubtedly suggest them to any or all my friends traveling to Amsterdam.Thanks Fun Amsterdam Tours!

13 June 2015
Unprompted review
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Reply from Funamsterdam

Dear Dilantha,

Thank you for the kind review! We are happy to hear that you had a great experience with FunAmsterdam. We hope to see you soon.

Your fun is our #1 priority!

The FunAmsterdam Team

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