I received a different item from the one I ordered. I received a full refund without any difficulties but when I wanted to reorder the item I wanted, the price was increased so I couldn’t buy it with... See more
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Review summary
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Reviews shaping this summary
After checking the US producer's website for a product from the USA costing approximately $50, I was going to be charged tax, shipping and a 'passport tax???' that was more expensive than the actual p... See more
Yeah really good, one for one so far, ordered fila jacket claret and blue, you know the one, really well made so you know its legit and it come within 2 days which was fantastic also. I will definite... See more
Top experience. Item came from China but I was able to track progress regularly. Delivery time was pretty good. Item functioned as advertised. Would happily purchase through Fruugo again.
Company details
Written by the company
Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. We have millions of products available from hundreds of retailers all over the world. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We're continuously expanding the products available to customers and hope you find what you’re looking for!
Fruugo - The Global Marketplace
Written by the company
- Fruugo in other countries
- Australia, Austria, Bahrain, Belgium, Canada, China, Czechia, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, United States
Contact info
Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, United Kingdom
- fruugo.co.uk
4.3
Excellent
57K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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A bit long to deliver as i believe the…
A bit long to deliver as i believe the item came from China but otherwise all good👍
10 September 2026
easy to order but delivery a bit slow…
easy to order but delivery a bit slow due to distance
10 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
iPhone Case
The Order took little longer than expected and the phone case sent was wrong colour, was sent Guava and not Pink which was stated on invoice!
10 September 2026
Reply from Fruugo UK (GB) - fruugo.co.uk
Hello,
Many thanks for your review.
I am sorry to hear this.
A member of the Customer Care team will be in contact with you soon.
Warm regards,
Have yet tried CDI unit.on the…
Have yet tried CDI unit.on the motorcycle.but as it come from china it did take a while to get to the UK.
10 September 2026
Thanks so much for helping
10 September 2026
Brilliant service from ordering to…
Brilliant service from ordering to delivery. Emails to let me know what was happening.
10 September 2026
Ordered 2 x new fobs for my garage…
Ordered 2 x new fobs for my garage door, exactly what I needed, shipping was tracked so could keep up to date with delivery, and they do what I need them to do. Easy ordering process too.
10 September 2026
Gift imported from USA
I ordered my product which was imported from Florida. It arrived safely and I received a link to enable me to track my parcel. Excellent firm.
9 September 2026
I ordered a meta quest controller for…
I ordered a meta quest controller for £30and recieved some rubber buttons ,i will never use this company again .....
9 September 2026
Unprompted review
Reply from Fruugo UK (GB) - fruugo.co.uk
Hello,
Thanks for your review.
I am sorry to hear of this issue.
I have sent a request form info via Trust pilot to gather you order details so i can look into this for you.
Kind regards
Fruugo is a third party seller
Fruugo is a third party seller - i.e. once they have your order they pass it to a retailer, that could be in China.
Very happy with the product - just took a while to arrive.
9 September 2026
Excellent service from this company and…
Excellent service from this company and lovely item.
9 September 2026
Nice and quick
9 September 2026
Good product for price and delivered on…
Good product for price and delivered on time.
9 September 2026
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