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Froya OrganicsReviews 

7,951
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 5,680 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly satisfied with the products, noting significant improvements in skin hydration, texture, and overall appearance, often leading to a more radiant and youthful look. The quality of the products is frequently praised, with people appreciating the natural ingredients and the effectiveness in addressing various skin concerns, from dryness to redness and fine lines. Customer service is consistently highlighted as excellent, with many reviewers commending the staff for being prompt, helpful, kind, and efficient in resolving issues and answering questions. The quick response times from the support team are particularly valued, often leading to swift resolutions and a positive overall experience with the company. However, some customers also noted issues with certain products, such as the day balm leaving an orange tint on the skin and staining clothes, or having an unpleasant smell. A few other people also felt that some products, like the face exfoliator, were too rough or that the creams had an inconsistent, grainy texture. Additionally, some reviewers experienced skin reactions like breakouts or dryness, indicating that the products might not be suitable for all skin types.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the... See more

Quality

People report positive experiences with product quality, with many customers praising the effectiveness of... See more

Customer service

Consumers find customer service to be positive, with many reviewers consistently praising the excellent,... See more

Response time

Reviewers express high satisfaction with the response time, often highlighting the speed and efficiency of... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Froya Organics for approximately 6 weeks now. As a (nearly) 53-year-old woman, I have been marketed to and subscribed to many, many beauty products, and have always been open to good... See more

Company replied

Rated 5 out of 5 stars

Fantastic, quick customer support! Unfortunately I had to cancel my order, but I received a very prompt, polite email back saying, “no worries”- and everything was being taken care of. This compan... See more

Rated 5 out of 5 stars

I had thought I canceled my subscription a couple weeks ago. I wanted to love their product by my face just didn’t react well. Today I was charged for another set and immediately emailed the company... See more

Company replied

Rated 5 out of 5 stars

I really appreciate the products at Froya. They have made a big difference in skin’s hydration and the muscle balm has eased my post surgical pain nicely. Their customer service team is incredibly hel... See more


Company details

  1. Cosmetic Products Manufacturer
  2. Cosmetics Store

Written by the company

Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.

Wild Arctic Plants

Written by the company

You have never tried skincare like this
Look at our products. You have seen nothing like it. Wild arctic plants mixed with beeswax. Read our reviews - people are getting transformations in DAYS.

Better Skin or Money Back

Use it for 60 days risk free

Use it for 60 days risk free
"If our products don't help you improve your skin within 60 days of daily use, we don't want your money. We know that our solution is extremely effective. But we also know that it's not going to work for everyone and their mother."

Contact info

Promotion box for Froya Organics

Save Up To 46% If You Buy Today

Save 10% extra with the code "TP". PS: Only for a limited time!

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 89% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(7,951)

5,678 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A Product that makes a Real Difference…

A Product that makes a Real Difference to Nourishing my skin. The Natural Ingredients from the Artic Flowers actually really seep deeply into my skin to Heal.
Thank you Froya for providing such a Wonderful Product. The Balm was delivered to me quite quickly just as I needed.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service and products

Great customer service and products. My latest shipment arrived damaged, and after contacting the helpdesk, I was immediately contacted by a representative who acknowledged the problem and agreed to ship out a replacement immediately.
I will continue to remain a customer and grateful for their service

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Using the night and day balm

Using the night and day balm. I had a "pre-cancerous" spot on my forehead. It is almost gone, reduced by half and you can no longer see the red skin that was there! Wow I'm impressed. Thank you so much!

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

For me, the products are effective in that the lines on my face are reduced, and my skin has a better texture and glow. At 70 years old those are those no small feats. I really enjoy using these products and look forward to future purchases. It does seem though, that I don’t use the product as fast as most people. I have to skip shipments because I’m not ready for new products yet. But that is really just probably a personal problem. I recommend this product to lots of people and I’m glad that I found it.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

The customer service is outstanding

The customer service is outstanding. Ale reached out to me almost immediately after I sent my email. This is a great company. They care about their clients/customers and it shows through their commitment to service. Thank you Ale!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING product, worth the price!

AMAZING product! Already saw a reduction in my acne from the redness stopper in one night! Better than all other expensive skincare, sailycic acids, everything combined! Try it now if you have acne or redness!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I cancelled my subscription because I had too much product. It wasn't caught in time, and the product was delivered. Customer service was very responsive and helped me to return it easily and get a refund.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Lovely products

Lovely products — and equally amazing customer service.
I had somehow (inadvertently) signed up for an “auto ship” option, which would have been more than I need. When I submitted a request to discontinue, it was done immediately!
Thank you, Froya, for treating your customers so well.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent!

I love Froya products AND their customer service. The face balms are clean, pure and do wonders for my skin. The hair products are excellent for post menopausal women and hair loss. I have lots of new growth on my forehead after using the shampoo and serums.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

I rarely leave reviews - great service

I rarely leave reviews, but I had to recognize the outstanding customer service I received. Unfortunately, my order arrived damaged, but the support team responded incredibly quickly. They were friendly, understood the issue immediately without any hassle, and promptly resolved it. It's refreshing to deal with a company that stands behind its products and genuinely cares about its customers. Thank you for making a disappointing situation so easy to fix and I left feeling good about it all!

30 June 2026
Unprompted review

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