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Froya Organics Reviews 7,900

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 5,680 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly satisfied with the products, noting significant improvements in skin hydration, texture, and overall appearance, often leading to a more radiant and youthful look. The quality of the products is frequently praised, with people appreciating the natural ingredients and the effectiveness in addressing various skin concerns, from dryness to redness and fine lines. Customer service is consistently highlighted as excellent, with many reviewers commending the staff for being prompt, helpful, kind, and efficient in resolving issues and answering questions. The quick response times from the support team are particularly valued, often leading to swift resolutions and a positive overall experience with the company. However, some customers also noted issues with certain products, such as the day balm leaving an orange tint on the skin and staining clothes, or having an unpleasant smell. A few other people also felt that some products, like the face exfoliator, were too rough or that the creams had an inconsistent, grainy texture. Additionally, some reviewers experienced skin reactions like breakouts or dryness, indicating that the products might not be suitable for all skin types.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the... See more

Quality

People report positive experiences with product quality, with many customers praising the effectiveness of... See more

Customer service

Consumers find customer service to be positive, with many reviewers consistently praising the excellent,... See more

Response time

Reviewers express high satisfaction with the response time, often highlighting the speed and efficiency of... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Froya Organics for approximately 6 weeks now. As a (nearly) 53-year-old woman, I have been marketed to and subscribed to many, many beauty products, and have always been open to good... See more

Company replied

Rated 5 out of 5 stars

Fantastic, quick customer support! Unfortunately I had to cancel my order, but I received a very prompt, polite email back saying, “no worries”- and everything was being taken care of. This compan... See more

Rated 5 out of 5 stars

I had thought I canceled my subscription a couple weeks ago. I wanted to love their product by my face just didn’t react well. Today I was charged for another set and immediately emailed the company... See more

Company replied

Rated 5 out of 5 stars

I really appreciate the products at Froya. They have made a big difference in skin’s hydration and the muscle balm has eased my post surgical pain nicely. Their customer service team is incredibly hel... See more


Company details

  1. Cosmetic Products Manufacturer
  2. Cosmetics Store

Written by the company

Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.

Wild Arctic Plants

Written by the company

You have never tried skincare like this
Look at our products. You have seen nothing like it. Wild arctic plants mixed with beeswax. Read our reviews - people are getting transformations in DAYS.

Better Skin or Money Back

Use it for 60 days risk free

Use it for 60 days risk free
"If our products don't help you improve your skin within 60 days of daily use, we don't want your money. We know that our solution is extremely effective. But we also know that it's not going to work for everyone and their mother."

Contact info

Promotion box for Froya Organics

Save Up To 46% If You Buy Today

Save 10% extra with the code "TP". PS: Only for a limited time!

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(7,900)

5,619 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Feeling hesitant

Feeling some resentment at being asked to "subscribe" without being certain of the effectiveness of the products, I asked the AI Chat if the subscription can be easily edited, paused, or cancelled. I received a friendly & respectful reply, making for a good impression of the company. I will sleep on the decision, as money does not grow on trees!

29 June 2026
Unprompted review
Rated 5 out of 5 stars

This product is amazing

This product is amazing! After trying all kinds of skin care products trying to clear my face and within thirty days my face was clear and felt good. It has transformed me ! All my neighbors asked what I was using and now they are all using it as well. Thank You♥️♥️♥️I having been using it for almost a year now 🥰🥰🥰🥰

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Face scrub and hand balm success!

While the face scrub is unique to traditional scrubs I’ve used in the past, I actually love it! Smells like the earth too 😊 Then I’ve been using the hand balm and my skin feels fabulous. Helping with hang nails and the like. Off label use- my son chews his fingers a lot and so I’ve been using the balm to help his skin heal, but it’s also helped him stop chewing his fingers! I’m thrilled and will continue purchasing 😊

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Unbelievable results

Like many, I was sceptical but I have been massively impressed with their products. I initially tried the Rosacea balm and saw noticeable improvement the following day. After several weeks I purchased the glow day balm which has been great on my skin and did not cause a flare up in my rosacea.
I’ve just received their hair system too - part of me bought it thinking that their hair products can’t be as good as their face creams but I was wrong! I have greasy hair and thought this might be like many other hair products (both natural and not!) which make my hair more greasy - but no! I’ve used it twice and my hair has never looked and felt so clean and natural. I love these products.
Delivery has been fine too.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Not a miracle worker. Just good for my skin

I just love the way it makes my old wrinkled skin feel!! Makes it soft. The face scrub works well on some whiteheads I have on my chin. Seems to smooth them down so they are hardly noticeable. This is the best product I have tried compared to the other “miracle workers” advertised on tv. No gimmicks. Just good unique skin care. Thank you Line for such an amazing product!

28 June 2026
Unprompted review
Rated 5 out of 5 stars

This meetup turned out to be one of the…

This meetup turned out to be one of the best I ever attended.
It felt cozy and super nice- Line tried to welcome everyone and the people showing up were all kind and friendly,
AND at the same time it was high level organisation, yummy food and interesting conversation around skincare and wellbeing.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Trustworthy customer support

Froya’s customer support is outstanding. The products are beautiful and long-lasting and although there was a glitch in my order the problem was quickly and effectively resolved to my satisfaction.
Thank you,Ale, and your other team members.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely LOVE these skincare…

I absolutely LOVE these skincare products and plan to continue using them. However, I recently had an unpleasant experience when I realized I had been placed on a subscription that was not evident to me at the time of purchase. I really don’t like when that happens, and it left me feeling frustrated.
What made the difference was Ale. Most companies would simply recite their policies and leave it at that, but Ale really took the time to listen, help me resolve the issue, and make me feel valued as a customer. I felt genuinely cared for, and that means so much.
It is clear that this company truly values its customers, and for that I am grateful. Because of Ale’s kindness, professionalism, and willingness to help, I will continue purchasing these AMAZING skincare products with confidence.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I just started using Froya Organics and have been impressed with the early results. When I had a recent problem with my shampoo order, Jason responded quickly and made it right! I highly recommend Froya and they have exceptional customer service.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

The product froyaorganics are perfect

The product froyaorganics are perfect. They made my skin so soft and radiant, a fresh skin .
I feel like a younger again.
I recommend these products at 200%
You will see the change immediately.
Don’t hesitate take it
Dalila Hef

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Great eye cream

Customer service was quick to respond and helpful -thank you !
I’m shocked at how well the eye cream has worked to fix the fine lines I was getting on one eye from side sleeping!

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended! It helps right away. Been struggling with dry skin on my legs, now I don’t have this issue anymore. Thank you Froya!! ❤️

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful customer seevice

I truly love how well the Froya products work, but after a while, my skin started having a reaction (I tend to have this problem with many products). I thought I canceled my subscription, but apparently did not. I contacted customer service and they were very helpful and allowed me to return my unopened order for a refund. They were kind and helpful through the whole process! I highly recommend their products!

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Love the products!- a little goes a long…

Love the product! - a little goes a long way- I find it moisturizing and it has definitely softened some bothersome lines and creases around my eyes and mouth-happy to see it is organic too
ADDED BONUS- It helps me to sleep more soundly and longer than if I don't use it at night. Have you had that feedback from any other consumer?

18 June 2026
Unprompted review

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