Freshdrip Reviews 

3
•
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Coffee Wholesaler

Written by the company

Freshdrip is awesome coffee, wherever, whenever. Brew a fresh cup of filter coffee in a heartbeat using only hot water and your favourite mug. Currently available in four delicious flavours, Freshdrip is Europe's #1 portable coffee maker brand. #ripdripandsip


Contact info

3.7

Average

TrustScore 3.5 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(3)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Great product

Great product, however sub standard in understanding what customers need.
After ordering, no delivery date was given. After a couple of days I had to remind them to provide this information (although I would have expected the order being delivered already). Instead of an apology, I was blamed for the way I asked about when my ordered would be delivered. I still did not know when to expect delivery... We got used to day after or two days after delivery to receive our order with full updated info and track and trace. We prefer this way.

30 June 2022
Unprompted review
Freshdrip logo

Reply from Freshdrip

Hello Mario. Thanks for your review. It was actually you who sent us a very aggressive email one day after placing your order berating us as to how we should be running our business. Nowhere on our site does it mention next day delivery. You received your tracking code right away since this is generated automatically by our software. Sorry you didn't have the experience you expected. We didn't expect to get treated so poorly by a customer either.

Rated 5 out of 5 stars

Great service

Great service, great product. Love to bring it with me when going outdoors.

30 June 2022
Unprompted review
Freshdrip logo

Reply from Freshdrip

Thanks for this Ray!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look