FreePrints Photobooks Reviews 

8,822
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 8,679 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including photos and photobooks, often described as professional and well-made. The website and software are found very easy to use for creating and personalizing orders, with people appreciating the simple, quick process. Delivery service is frequently highlighted for its speed and reliability, with many orders arriving promptly and on time. However, some customers noted delivery issues, reporting that certain books never arrived or experienced significant delays. A few others found online photobook editing challenging, with photos not aligning correctly or specific functions being difficult to locate.

What people talk about most

Product

Clients share positive opinions on product quality, with many appreciating the ability to preserve special... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the excellent... See more

User experience

Customers consistently note positive experiences with user experience, finding the software and app easy to... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and prompt delivery... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with the quality of ordered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Photobooks are absolutely adored by my handicapped daughter who uses them to help her communicate as she only has one would she can say which is’hello’. They always arrive promptly and are excellent p... See more

Rated 5 out of 5 stars

My partner passed away recently and I didn't have any photos of him. I only had what was on my phone. I came across free prints by accident. Since then I have had 2 sets of photos and two photo book... See more

Rated 5 out of 5 stars

Great quality product. Easy to personalise. Super fast delivery. I always upgrade to the hardback 8x5 size as that is my preference to the free soft cover. Have ordered quite a number of books now. A... See more

Rated 5 out of 5 stars

The app is easy to use, the photos - whether printed out, printed onto keyrings, mugs, blankets etc are great quality, the prices are affordable and the company are one I'd use again and again and ag... See more


Company details

  1. Photo Printing Service
  2. Photo Lab
  3. Photography Service

About FreePrints Photobooks

Written by the company

Get a free 7x5" or 6x6" photo book every month with FreePrints Photobooks! Just pay delivery.

With FreePrints Photobooks you can capture all your favourite memories in a beautiful photo book - perfect for sharing with your loved ones.

Everyone loves photo books, but making them has always been cumbersome, time-consuming and costly. The FreePrints Photobooks app changes all that with the fastest, easiest way to create beautiful photo books—right on your iPhone, iPad or Android device.

All of our books feature premium papers, vivid colour & long-lasting laminate covers.

Our turnaround is quick - have your book in your hands in just days.

What’s more, there’s no subscriptions and no commitments.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

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4.7

All reviews

(8,822)

8,740 reviews in the last 12 months

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Rated 2 out of 5 stars

Never had one yet that a mistakes…

Never had one yet that a mistakes hasn’t been made on

4 July 2026
FreePrints Photobooks logo

Reply from FreePrints Photobooks

Hello Amanda, thank you for your feedback. We're very sorry to hear about the issues you've had on your order. We've noted your comment, and shared to our team as we continue working to improve the order experience and personalisation. We appreciate you bringing this to our attention, and our apologies for all the disappointment this has caused.

Rated 3 out of 5 stars

I was supposed to receive an order on…

I was supposed to receive an order on July 17th, but I haven't received it.

27 June 2026
FreePrints Photobooks logo

Reply from FreePrints Photobooks

Hello Ionut, we're very sorry to hear that you have not received your order. We kindly ask to please contact us at supportUK@freeprintsapp.com, and our team will be happy to assist. Thank you for bringing this to our attention, and we look forward to hearing from you. We hope you consider updating your review if you're satisfied with the assistance.

Rated 5 out of 5 stars

5* Great Quality

5* Great Quality Photos, the photos have where it was taken at the back
5* Great Quality Photo Book
Very pleased, only paid for postage, well worth it!

3 July 2026

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